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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“guide joel”(2 reviews)
“il kil”(2 reviews)
“bug spray”(2 reviews)
We are dedicated to tourist transport, with excursions to small groups of private or collective attention, showing the Riviera Maya to detail. We give personal attention to each client and adapted to every situation of every tourist. All visits are...more
Suggested duration: More than 3 hours
Avenida 100, Norte Con Calle 23 | Colonia Forjadores, Playa del Carmen 77010, Mexico
+52 984 876 9395
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Reviews (1,523)
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All reviewsguide joelil kilbug sprayguided tourek balamchichenhatsitesmonumentrivieraculturecompanyknowledgecenote
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1 - 10 of 60 reviews
Reviewed 1 week ago

The best way to see more than one attraction in one day. The pick-up was early at 5:30, but it is a long way ( it takes up to 3 hours) to Chichen Itza from Playacar. A day before I’ve got a call with a...More

Thank Roberto B
Reviewed 2 weeks ago via mobile

My husband & I had a great time on this tour! We turned out to be the only English speakers between two groups and they went out of there way to make sure we didn’t miss out on anything because of it. Poncho was our...More

Thank John H
Reviewed 3 weeks ago

Our tour guide Joel and van driver David were excellent. David got us there fast and safe. I have taken this tour with a different company at least 3 times and I did not learn anything until Joel our tour guide explained the history. I...More

Thank Anthony Q
Reviewed 3 weeks ago via mobile

Itbwas an early start but our English speaking guide Pablo was great. He walked us around the ruins and told us so much about each section. He really knows and loves his work. Chichen Itza was hot but there was lots of shade pockets due...More

Thank Rhi444
Reviewed 3 weeks ago

The tour guide and the driver nice people, the cenote cave, the zipline and Avis motor ride very nice too and the local food they offered excellent very good delicious way better than the resort itself...me and my daughter had a good time with the...More

Thank Joanna F
Reviewed 3 July 2018

Booked this tour somewhat last minute, but so glad we did! We were a group of 5 and booked the Spanish-speaking tour since we all speak Spanish. Our tour guide was Poncho and Joel drove. They were both very friendly and curteous. Poncho was very...More

Review collected in partnership with this attraction
Thank ccfonseca87
Francisco V, Gerente at Excursiones Riviera Maya, responded to this reviewResponded 3 July 2018

Thank you!!! all Excursiones Riviera Mata staff appreciates your opinion and your preference,many thanks and we hope see you soon

Reviewed 29 June 2018

I booked this tour (6-24-18) for myself and my boyfriend, who was a little hesitant that the tour would be approximately 12 hours. All I have to say is that my boyfriend and I thoroughly LOVED the tour, especially because of our tour guide Pancho....More

Thank Wendy M
Francisco V, Gerente at Excursiones Riviera Maya, responded to this reviewResponded 2 July 2018

Hello Wendy M!! thanks you so much for taking the time to post your experience with us,i am thrilled to read your kinds words about our tours and our staff. Hope that you choose us again as you came back here,i hope will be soon...More

Reviewed 18 June 2018

My boyfriend and I signed up for the Chichen Itza, Cenote Ik Kil, and Coba Ruins day trip and we absolutely loved it. Many people told us that seeing both Chichen Itza and Coba in one day would be too much but honestly we were...More

Thank Emily V
Francisco V, Gerente at Excursiones Riviera Maya, responded to this reviewResponded 21 June 2018

Hello Emily V!! thank you so much for taking the time to post your review,im thrilled to read your opion, Hope that you choose us again as your tours destination. best regards

Reviewed 23 May 2018

Joelle was a fantastic tour guide. You won't find anyone else more knowledgable about Mayan culture and these sites. He was very professional and attentive to the needs of our group. We have travelled all over the world and this is one of the best...More

1  Thank Blake L
Francisco V, Gerente at Excursiones Riviera Maya, responded to this reviewResponded 24 May 2018

many thanks Blake l First of all many thanks for sharing your experience with other travellers .im very happy to hear that you have enjoyed the tour so much .hope see you in Mexico soon.

Reviewed 18 May 2018 via mobile

The tour was incredible and very well thought, we had time to see each place without being rushed. Our guide Poncho was very interesting, he explained everything well and clearly. He also answered all our questions and was very nice and careful of our pace...More

Thank Manon T
Francisco V, Gerente at Excursiones Riviera Maya, responded to this reviewResponded 20 May 2018

Thank you!!! all Excursiones Riviera Maya staff^s appreciates your opinion and your preference,many thanks and we hope see you soon

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Questions & Answers
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5 May 2018|
Response from Francisco V | Property representative |
Hi! Yes of course!, We have pick up in your hotel, Royalton Riviera Cancun. You can book by website with us directly. Thank you!
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28 March 2017|
AnswerShow all 4 answers
Response from Francisco V | Property representative |
Good afternoon, I think you have made a mistake, this is a travel agency that does not rent codominios, please contact the agency where you rent these apartments. Regarads
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