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Dolphinaris Tulum

Features Animals
Federal Highway Chetumal _ Cancun, Km. 250 | At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
+52 998 881 3030
Website
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Review Highlights
FAMILY MEMORIES

It was very enjoyable. Would do it again in a heartbeat. Dolphins were amazing and very friendly... read more

Review collected in partnership with this attraction

Reviewed 30 July 2017
Sherri M
,
Clarion
Experience of a lifetime!

Beautiful facility, really a lot of fun. Worth the price, more reasonable than others in the area... read more

Review collected in partnership with this attraction

Reviewed 30 July 2017
Stephanie L
,
Parker, United States
Read all 418 reviews
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Overview
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Dolphinaris Tulum at Bahia Principe Resort combines the best features of our dolphins, with beautiful tropical surroundings.The facilities feature the innovative concept of traditional platforms that provide shallow, beach-style access to conduct interaction programs safely for any visitor.For the convenience of swimmers and observers, we have located various service areas within our facilities. These service areas include: check-in and customer service, induction hut, a new room where classes for the Trainer for a Day program are conducted and our photo & video store.
  • Excellent51%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible7%
Travellers talk about
“belly ride” (13 reviews)
“foot push” (14 reviews)
Closed Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
Federal Highway Chetumal _ Cancun, Km. 250 | At Grand Bahia Principe Tulum Hotel, Tulum 77760, Mexico
CONTACT
Website
+52 998 881 3030
Write a Review
Reviews (418)
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11 - 20 of 266 reviews

Reviewed 30 July 2017

It was very enjoyable. Would do it again in a heartbeat. Dolphins were amazing and very friendly. Great pictures also.

Review collected in partnership with this attraction
Thank Sherri M
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 14 August 2017

It makes us happy that you had an amazing experience swimming with dolphins! Please come back again to Dolphinaris Riviera Maya.

Reviewed 30 July 2017

Beautiful facility, really a lot of fun. Worth the price, more reasonable than others in the area. They take you through a brief training and then you interact several different ways with the dolphin. Seems like they care for the animals well.

Review collected in partnership with this attraction
Thank Stephanie L
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 14 August 2017

Thank you for your review, you can follow our social networks to keep up with new promotions, discounts and interesting dolphin facts. Come back soon!

Reviewed 23 July 2017

We did the "Swim and Ride" programme and were not disappointed. Plenty of opportunities for contact with the dolphin, including kisses. Then to finish our dolphin "Flex" swam us across the pool on his back! Such a great experience for the price. Booked on the...More

Review collected in partnership with this attraction
Thank martin_usher123
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 28 July 2017

At Dolphinaris we are glad that you decided to visit us, swimming with dolphins is an amazing lifetime experience! We recommend our visitors to book in advance and add a photo package with their online reservation for great discounts.Thank you for your review, come back...More

Reviewed 23 July 2017

Myself and children had an amazing experience something my kids will never forget, booked before we left uk online with photo package

Review collected in partnership with this attraction
Thank rack1986
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 28 July 2017

At Dolphinaris we are glad that you decided to visit us, swimming with dolphins is an amazing lifetime experience! glad you did, thank you for your review, hope you come back again soon!

Reviewed 14 July 2017 via mobile

We have never been to any other swim with dolphins before. My wife registered for it at bahia principe tulum dolphinaris. Whole activity took around an hour. Her magic moment with dolphins. She had an amazing experience. Photos and video are very costly. They cost...More

Thank robcan1
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 21 July 2017

Thank you for your review, it makes us feel happy to know that you had a good time with your family swimming with dolphins. It was a pleasure to attend you, come back soon!

Reviewed 11 July 2017

Beautiful Dolphins but the dolphins are in a small swimming pool and are NOT kept in a larger area outside of performing times for the public, , and when I asked one of the keepers they said it ok we change them every 5 months...More

Thank Mark B
Reviewed 2 July 2017 via mobile

The dolphins are in a swimming pool, ironic the tank is 10 times smaller then the swimming pool for customer some 50 metres away. It's almost like they had a spare swimming pool. Do it somewhere else and don't encourage dolphins swimming here. Simply can't...More

Thank alexgraceton
Reviewed 24 June 2017 via mobile

Nice experince but too expensive. 1. 40 minutes not only for you bu for a whole group. 2. my friends took similar classes in other dolphinarium and have much more fun gor same price include pictures. 3. Prices nor include pictures and they not allow...More

Thank Aharon D
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 28 June 2017

At Dolphinaris we are glad that you decided to visit us, swimming with dolphins is an amazing lifetime experience! We recommend our visitors to book in advance and add a photo package with their online reservation for great discounts. Thank you for your review, come...More

Reviewed 21 June 2017

We booked the Swim with the dolphin and did the belly to belly swim. Our trainer was amazing. He had a very logical and good explanation for why they have them in captivity and it came down to their health and life expectancy. In the...More

Thank Dustin K
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 28 June 2017

Thank you for your opinion. We are glad that you had an amazing time at Dolphinaris. Swimming with dolphins is one of the best experiences in life. Regarding to the photos we recommed to book in advance thru our web site in order to get...More

Reviewed 12 June 2017 via mobile

Booked and paid for my daughter (aged 9) & Hubby to swim with dolphins online prior to holidaying at the Grand Bahia Principe Tulum. They both thoroughly enjoyed the experience and the time spent with the dolphins, a memory that will last a life time....More

Thank Melanie H
DOLPHINARIS, Guest service Maru at Dolphinaris Tulum, responded to this reviewResponded 12 June 2017

At Dolphinaris we appreciate all your positive comments. Our team works to provide our visitors magical moments, and it makes us glad to know that you had a wonderful experience with the dolphins!

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Ask a question
Questions & Answers
Tinkerbell203
11 August 2017|
Answer
Response from glendamargaret57 | Reviewed this property |
Sorry, I cannot help, I did not buy any t-shirts
-1
Votes
Ana Lucia d
24 July 2017|
Answer
Response from DOLPHINARIS | Property representative |
Hi! Please contact our life agents in our website Dolphinaris and they will happily help you to find the best deal for your interactive program. Looking forward to see you soon!
1
Vote
Google Translation
Billie R
1 May 2017|
AnswerShow all 2 answers
Response from DOLPHINARIS | Property representative |
Hi! thank you to contact us, over 13 years old is allowed to to the dolphin program without an adult however is necessary an adult to accompany the children to the location and stay as an observer, we recommend to book in... More
1
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