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Traveller Overview
  • Excellent58%
  • Very good19%
  • Average9%
  • Poor2%
  • Terrible12%
Travellers talk about
“los cabos”(24 reviews)
“juan pablo”(4 reviews)
With over 20 years of experience and with presence in more than 15 countries and 48 destinations throughout the Caribbean and Latin America, in NexusTours we are not only the regional leader company in tourism services, we are also Your Local...more
Cabo San Lucas, Mexico
+52 998 251 6559
Most Helpful Positive Review
Reviewed 31 March 2015 via mobile

Myself and my family just returned from a week vacation in Los Cabos. Among other activities, we did the ATV adventure with Nexus Tours. The guides were very knowledgable, patient and helpful. We explored many scenic areas, mountains and villages to name a few. This...More

2  Thank PatriciaSLewis
Sheryl M, Gerente at NexusTours, responded to this reviewResponded 1 April 2015

Dear Patricia. Thank you for your kind comments. We are more than happy to know that you enjoyed great moments in the destination of your choice and we hope you share with us all your photos from this incredible trip. Your comments inspire us to...More

Most Helpful Critical Review
Reviewed 4 April 2016

We booked two excursions with Nexus, the second of which was cancelled due to high winds. I appreciate them taking guest safety into consideration and offering a refund. However, actually getting our money back was another story. Some of us paid cash and some of...More

2  Thank Ashley D
NexusTQualityTeam, NexusTQualityTeam at NexusTours, responded to this reviewResponded 20 April 2016

Dear visitor, Thanks for sharing your experience with us. No doubt these are what makes us better every day and help avoid similar cases in the future. If Is possible send us an email or the number of your reservation It is very important for...More

Reviews (132)
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All reviews glass blowing factory los cabos juan pablo tequila tasting an excursion great service fish excursions transportation resort airport driver jesus whales
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1 - 10 of 99 reviews
Reviewed 11 September 2018

It was a good tour. We got to see the sea lions, the Arch, taking plenty of pictures. And in the end, got some free time to do shopping at the marina.

Thank Vinh V
Reviewed 5 August 2018 via mobile

This was almost a 3 star review, were it not for Illeana. I had an issue scheduling a (prepaid) shuttle back to the airport from our resort that wasn't able to be resolved over the phone (bad wifi on my end). Illeana asked that I...More

Thank Caleb A
Reviewed 16 May 2018

Avoid booking with this company, who is Sunwing's in destination tour operator. I booked with them, thinking that if there ever was an issue, I'd be able to rely on Sunwing customer service in Canada to resolve it. I was wrong. Despite the fact that...More

1  Thank kttykat2018
NexusTQualityTeam, NexusTours Quality Team at NexusTours, responded to this reviewResponded 18 May 2018

Dear Kttykat2018, Thank you for taking the time to letting us know about your experience. Please, be so kind to keep in contact with us to give the appropiate follow up to your comments. Best,

Reviewed 5 March 2018

I have travelled to numerous countries and have tried numerous excursions. But, I have never seen a company as unprofessional and deceiving as Nexus. I stayed in Los Cabos Holiday Inn Resort. ARELEY who works for Nexus/Sunwing is THE most unprofessional agent I have even...More

1  Thank Outdoorsy2014
NexusTQualityTeam, Nexus Tours Quality Team at NexusTours, responded to this reviewResponded 7 March 2018

Dear Outdoorsy2014, Thank you for taking the time to letting us know about your experience. Please, be so kind to keep in contact with us to give the appropiate follow up to your comments. Best,

Reviewed 27 December 2017

We paid paid over $400 US for a crowded glass boat ride to the Arches. Sea lions were amazing. Driver dropped us off at a tequila tasting that was available to the public for free. Next driver dropped us off in tacky part of Los...More

Thank Marline M
NexusTQualityTeam, NexusTours Quality Team at NexusTours, responded to this reviewResponded 21 May 2018

Dear _Cmlot , Thank you for taking the time to send us your comments about your activity. We sorry your experience wasn't what you expected to be, you can be sure this comments will be send to take in consideration for the improvement of this...More

Reviewed 19 November 2017

We'd booked al all inclusive at the Riu Palace for our trip and Nexus handled all the excursions and outings (and the airport transfers). We had no hassles nor issues and and everything was as expected. Special points to Maria who handled most of our...More

Thank kitemonkey
Reviewed 23 October 2017 via mobile

Our reviews takes many differing factors into consideration. After exiting SJD (Los Cabo International Airport), it was very easy to find our transport contact waiting for us holding a sign. The letter they provided was super helpful. It told us to beware of those in...More

Thank Tracy A
Reviewed 15 August 2017

First time reviewing anything. Please read this, and DO NOT book with Nexus Tours. We went to Cabo for vacation and booked our excursions through a Nexus agent at our hotel. We wanted to do a Dune-Bugee tour and a Zipline tour. Both needed to...More

Thank nrlemonnier
Reviewed 3 July 2017

These guys did a great job with transportation. I like to give a BIG SHOUT OUT to the guys at Rui CARLOS and JUAN PABLO! You ROCK and I hope you enjoyed the ROOSTERFISH!! (they booked my excursions) The items checked on the bottom is...More

Thank Stacie K
Reviewed 20 May 2017

I don't normally write reviews, however my wife and I were very pleased with the service we received from Carlos Contreras and Jesus Duarte, the two Nexus Tour representatives that assisted us on our two week honeymoon. They were more then helpful and would go...More

Thank Mike B
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Questions & Answers
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25 January 2015|
Response from Ileana_Torres_Argaez |
i did the activity, on last vacations and can do activity in dbl quads . I recommend you go with a Nexus reprseentative.. they will be able to give you the best options...
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