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Address: Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
Phone Number: +52 624 146 9410
Website
Today
08:00 - 19:00
Closed now
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Hours:
Sun - Sat 08:00 - 19:00
Description:

When our costumers use a Gray Line services, they know they are buying...

When our costumers use a Gray Line services, they know they are buying quality, convenience and peace of mind whenever they travel.We are your best source for professional and personalized transportation service

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US$109.99*
and up
Los Cabos ATV Adventure
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US$74.98*
and up
Los Cabos Sunset Dinner Cruise
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US$74.98*
and up
Los Cabos Arch and Bay Kayak Adventure

TripAdvisor Reviewer Highlights

Read all 366 reviews
Visitor rating
  • 217
    Excellent
  • 45
    Very good
  • 18
    Average
  • 17
    Poor
  • 52
    Terrible
Safe and reliable

We rented a private van for three couples from the airport to the hotel and they were waiting for us when we arrived. Make sure you go through the airport without talking to... read more

4 of 5 bubblesReviewed 2 weeks ago
Sue M
,
Los Angeles, California
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366 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 349: English reviews
Nebraska
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We booked a snorkel sea adventure in July 2015. It was cancelled due to storm so we had our cancellation receipt for credit. I realized in mid 2016 I never received my credit. Long story short-Norma, the customer service manager, researched the missing credit from a year earlier and paid out a full credit to my paypal account. They also... More 

Helpful?
Thank C21S
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mrs. Svoboda: Thank you for taking the time to send your kind review. We are very glad that you enjoyed our service, and for our company our customers are the very important. Our goal is to ensure our guest receive the best possible service. We truly hope you will visit our beautiful city of Los Cabos in a near... More 

Nixa, Missouri
Level Contributor
54 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We used gray line to get back and forth from airport.. my suggestion is not to stop anywhere inside airport after customs.... just head outside.... all the way outside... everybody tries to get you help... but all they want is a timeshare talk. Gray line will be outside the airport. Nice vehicles and they will stop at a mini mart... More 

Helpful?
Thank shawn c
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. Shawn: Thank you for taking the time to send your review. We are very glad to hear that you were happy with our transportation service. We always try to offer outstanding service to our customers. We hope you will give us another opportunity to serve you again in a near future. Warm Regards, More 

Cinnaminson, New Jersey
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

When a one way cab ride cost 100, having transportation from and too for $100 is a no brainer. Awesome

Helpful?
Thank rfkellynj
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mr. & Mrs: We appreciate your kind review. We always try our best to provide a quality service for a reasonable price. We are glad that we did meet your expectations. We hope we can welcome you back in a near future. Best Regards, More 

Los Angeles, California
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We rented a private van for three couples from the airport to the hotel and they were waiting for us when we arrived. Make sure you go through the airport without talking to anyone inside. Shuttle employees are outside. Loaded our luggage and drove safely to our resort with no stops.

Helpful?
Thank Sue M
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mrs. Sue: Thank you for sending your kind review. We are very happy that you enjoyed our Transportation service, and truly hope that you will give us another opportunity to be of service again in your next trip to our beautiful city of Los Cabos. Warm Regards, More 

2 reviews
4 of 5 bubbles Reviewed 4 weeks ago

Great and friendly people! Great service, got us to our destination fast ! Driver was awesome and nice.

Helpful?
Thank Tina G
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Ms. Tina: Thank you very much for taking the time to send us your review, we truly appreciate it. We are glad that you enjoyed our services, and we hope you can recommend us to your family and friends. We hope to have to opportunity to be of service to you again in a near future. Warm Regards, More 

Indianapolis, Indiana
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 November 2016

This was perfect. They have new nice vans. They are organized and on time. I was extremely satisfied!!!

Helpful?
Thank DeannaMarieBardo
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mrs. Deanna Marie: We truly appreciate that you took the time to send us your kind comments. Our goal at Gray Line is to ensure that our guest has an exceptional service. We truly hope that you will give us once again the opportunity to be of service to you and your family in a near future. All the... More 

Vancouver, Washington, United States
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 October 2016

Used Grayline shuttle service to/from airport/hotel. Was a great service and easy to use. Very quick, friendly service. We recommend using them!

Helpful?
Thank Nrmortensen
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Helo Mr. & Mrs. Mortensen: Thank you so much for taking the time to send your feedback about our service. We do appreciate very much that you recommend us. We hope we can welcome you back in a near future. Warm Regards, More 

Scottsdale, Arizona
2 reviews
5 of 5 bubbles Reviewed 14 October 2016

The City tour was fun! Took a boat ride to Land's End. Tried new tequila flavors, visited the glass blowing factor, had a great lunch and did some fun shopping. Our tour guide Luis Agiler was great. he was very friendly and courteous. He helped my mom in and out of the bus since she was a little challenged with... More 

Helpful?
Thank ibilsens
NormaGazga, Guest Relations Manager at Gray Line Los Cabos, responded to this review

Good afternoon ibilsens, Thank you so much for your kind comments on our services! We are so happy to learn how much you enjoyed our tour! Luis is a great asset to our team, always willing to provide you with a good service and make our tours more than enjoyable. We truly hope to serve you again in a near... More 

Vancouver, Washington
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 October 2016

We prearranged roundtrip transportation, which was very convenient and at good cost. It was a bit confusing at the airport when arriving. Both at arrival and departure, our driver was on time and friendly.

Helpful?
Thank susanjoy2015
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Hello Mrs. Susan: We thank you for your kind review. We are so glad that you enjoyed our services while traveling to Los Cabos. We appreciate your comments and I hope we can welcome you back in the future. Sincerely, More 

Los Angeles, California
1 review
5 of 5 bubbles Reviewed 10 October 2016

they are so nice, fast and on time. felt secure, and i would get them again. they would be recommended by my friends.

Review collected in partnership with this attraction

Helpful?
Thank Po0gal
NormaGazga, Director de Relaciones con Clientes at Gray Line Los Cabos, responded to this review

Dear Mr. & Mrs. Thank you so much for taking the time to send us your kind comments about our Gray Line services. We are delighted that you liked our services, and it will be a privilege to have you back in Los Cabos in a near future. We truly appreciate your recommendation to your friends. We are sure they... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line Los Cabos and other visitors
6 questions
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Questions? Get answers from Gray Line Los Cabos staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?