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Banff Adventures

#10 of 39 Tours in Banff
Closed Now: 09:00 - 20:00
Open today: 09:00 - 20:00

Banff Adventures
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Traveller Overview
  • Excellent72%
  • Very good12%
  • Average5%
  • Poor4%
  • Terrible7%
Travellers talk about
About
Banff Adventures is an activity Booking Center, based in Banff . For over 20 years, we have been helping visitors experience the best of the Canadian Rockies. Offering the full range of winter and summer activities available, we specialize in...more
Closed Now
Hours Today: 09:00 - 20:00
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Suggested duration: 2-3 hours
Contact
211 Bear Street | Bison Courtyard, Banff, Banff National Park, Alberta T1L 1H9, Canada
Website
+1 403-762-4554
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Reviews (158)
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All reviews the kicking horse river white water rafting guide pete johnston canyon zip lining marble canyon tour package lake louise canoe trip ice walk hot chocolate and maple cookies snowshoeing tour rock climbing highlight of our trip wildlife safari couple of hours vermillion lakes
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1 - 10 of 148 reviews
Reviewed 2 days ago via mobile

Maybe the worst customer service/experience I’ve experienced. We booked less than 24hrs before the schedule sleigh ride. Which was great, but my 2 yr old was up sick all night so we tried to cancel and reschedule. Not only where they terribly rude over the...More

Date of experience: January 2019
Thank nickgg4444
HydraBanff, General Manager at Banff Adventures, responded to this reviewResponded yesterday

Hello Thank you for your feedback. I would firstly like to apologize for the experience you received. We book the sleigh rides on behalf of another company and they have a strict 48 hour cancellation policy. No refunds or cancellations are permitted within the 48...More

Reviewed 4 days ago via mobile

Great tour ! Our guide Norm was funny and full of information and gave us lots of suggestions for places to eat while staying in Banff ! Lots of fun!!

Date of experience: January 2019
Thank Twyla S
Reviewed 3 weeks ago via mobile

Booked a tour to go watch the Calgary Flames play at the Saddleback Stadium. Was picked up from and dropped off back at the hotel. Younger dropped right outside the stadium entrance. Host was lovely, bus driver was friendly as well. Even had a quick...More

Date of experience: December 2018
Thank MrGolec
HydraRiverGuides, General Manager at Banff Adventures, responded to this reviewResponded 2 weeks ago

Hello, Thank you for your review. We are pleased you enjoyed your hockey tour. It is a truly Canadian experience. Thank you for your recommendation and we hope you enjoyed the rest of your time in Banff. Go Flames Go!

Reviewed 4 weeks ago via mobile

This is a must do!!! The tour is so unique at night are so unique Raven was a great guide along the route. Turning off our headlamps on the return was Sooooo fun . Do thisMore

Date of experience: December 2018
Thank Karenb1969
HydraRiverGuides, General Manager at Banff Adventures, responded to this reviewResponded 2 weeks ago

Hi Karen We agree that the night time walk in Johnston Canyon is a must do activity. It certainly gives a different perspective of the Canyon at night. Thank you so much for taking the time to review the tour. We are so pleased you...More

Reviewed 9 December 2018 via mobile

My girlfriend and I went on the Marble Canyon snowshoe your in early December. It was a blast! Snowshoeing 4x4 style and great views. Highly recommend. And Norm is a great dude, nicely done

Date of experience: December 2018
Thank Matthew C
HydraRiverGuides, General Manager at Banff Adventures, responded to this reviewResponded 5 weeks ago

Hello Matthew Thank you for taking the time to write a review. We are so pleased you enjoyed your snowshoe tour. We will pass along your kind comments to the guide. Hope to see you again

Reviewed 1 December 2018 via mobile

Was excellent!! Matt, our guide, was very informative and fun. We all enjoyed it and were happy we picked the guided tour! The ice cleats made the walk more relaxing and the hot chocolate and cookies were a nice touch. Well done!

Date of experience: December 2018
Thank T U
HydraRiverGuides, General Manager at Banff Adventures, responded to this reviewResponded 5 weeks ago

Hello Thank you for your kind review. Johnston Canyon is a beautiful place and we are glad you found the tour informative and fun. We hope you enjoyed your visit to the Rockies

Reviewed 6 September 2018

Really interesting 2 hour tour. Picked up from hotel and driven around various locations outside Banff. Very scenic routes and comfortable transport. The driver was very knowledgeable, provided good information about Banff, the Park and the wildlife. Would recommend.

Date of experience: September 2018
Thank harri2519
HydraRiverGuides, General Manager at Banff Adventures, responded to this reviewResponded 5 weeks ago

Hello and thank you for your review. The Wildlife Tour is a great way to see Banff and learn about wildlife habitat and behavior. We are happy you would recommend it to others!

Reviewed 30 August 2018

When you are visiting (from abroad) a prime tourist destination in peak season, you are faced with a myriad of decisions, possibilities, and questions: different companies, different prices, different services, different options. Such was the case when were were planning our visit to Banff, and...More

Date of experience: July 2018
2  Thank 997briant
HydraBanff, General Manager at Banff Adventures, responded to this reviewResponded 31 August 2018

Hi Brian Thanks for your feedback. Banff Adventures is an activity booking centre in Banff. We do own and operate some tours and other tours we offer on behalf of other local companies. Guests choose us as we have access to all of the area's...More

Reviewed 28 August 2018

A very patient and helpful young man put together a personalized itinerary for us doing all the reservations and ticket purchasing on our behalf. We didn't know what we wanted and he very kindly organized a day filled with rafting, horseback riding, gondola riding, and...More

Date of experience: August 2018
Thank Teresa B
Tanya P, General Manager at Banff Adventures, responded to this reviewResponded 28 August 2018

Thank you for your kind words Teresa. Scott will be pleased to hear.

Reviewed 25 August 2018 via mobile

Was sold zipline package. Had to drive 2 hours from Banff to BC to get there. Could have bought the package cheaper from the zipline company directly.More

Date of experience: August 2018
Thank Tom S
Tanya P, General Manager at Banff Adventures, responded to this reviewResponded 26 August 2018

Dear Tom, This is now your second review regarding this matter. As mentioned before; we are the same cost as Valley Zipline Tours and we are their booking agent here in Banff. You made the booking online and were emailed the confirmation with driving directions....More

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Questions & Answers
Ask a question
mitchell1701
22 June 2018|
Answer
Response from HydraBanff | Property representative |
Hello Banff Adventures operates a Wildlife on the Bow tour which is a wildlife tour in a canoe. You can see reviews for this on the Banff Canoe Club page. Another operator called Discover Banff operates the Evening Wildlife... More
0
Votes
Helen L
19 February 2018|
Answer
Response from HydraBanff | Property representative |
Hi Helen, Dogsledding Tours will operate in April just as long as we have enough snow. They typically end around mid April, but if we have enough snow, it will run longer. I hope that helps Thanks Banff Adventures
1
Vote
vspriggs37
2 February 2018|
Answer
Response from HydraBanff | Property representative |
Hello, Thanks for your question. July is in the middle of our summer season, so unfortunately you cannot do a dogsled tour. However. there are kennel tours in which you can visit the dogs.Snowy Owl website and click on... More
0
Votes