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Red Earth Spa

521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
+1 403-762-9292
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Review Highlights
Romantic getaway

We booked a romantic massage for the two of us. The facilities are nice.You can get tea, apples or... read more

Reviewed 31 March 2017
Johanna V
Too pricy for the minimal level of treatments.

The first thing was trying to call to even book an appointment. They don't answer the phone. Then... read more

Reviewed 31 March 2017
melymo
,
Calgary, Canada
via mobile
Read all 116 reviews
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Overview
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Red Earth Spa is a full service spa with six treatment rooms including one dedicated to hydrotherapy. The Spa also features a manicure and facial room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come join us at Banff's only full service Spa on Banff Avenue.
  • Excellent46%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“steam room” (13 reviews)
“hot pools” (9 reviews)
Closed Now
All hours
Hours Today: 10:00 - 20:00
Suggested Duration: 1-2 hours
LOCATION
521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
CONTACT
Website
+1 403-762-9292
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Reviews (116)
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1 - 10 of 116 reviews

Reviewed 31 March 2017

We booked a romantic massage for the two of us. The facilities are nice.You can get tea, apples or wate,r all inclusive Staff is friendly, side by side massage was wonderful. The only negative in combination with the price is the plunge pool. We felt...More

1  Thank Johanna V
Reviewed 31 March 2017 via mobile

The first thing was trying to call to even book an appointment. They don't answer the phone. Then we paid way to much for the minimal service we had. Worst facial I ever had. Won't be coming here again. Save your money.More

Thank melymo
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 2 April 2017

Dear Melymo, First of all I would like to apologize for the difficulty you had in attempting to reach us over the phone. This was likely due to our receptionist being on the line with another guest at the time however please be assured that...More

Reviewed 19 February 2017 via mobile

Both my teenagers and I had massage and we had some mixed results. The spa is very nice with a lovely change room with lockers, 2 showers and one bathroom and lots of amenities (shower caps, razors, hair products). The waiting area had speciality teas...More

Thank Calgary4togo
Reviewed 25 January 2017

I had booked a couples package for my husband and myself. I booked the geisha tub and massages. The staff is very friendly and welcoming and the massages were lovely. The environment is very relaxing as well. I would leave the geisha tub tho. It...More

Thank Shauna O
Reviewed 2 November 2016

My massage therapist was great. She asked what my trouble areas were and what I wanted her to focus on. She also often asked if the pressure was good etc. My massage started five minutes late but finished right on 11 when I had got...More

Thank annaporter
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 9 November 2016

Greetings, Thank you so much for taking the time to review our spa and your services. We are pleased to hear that you enjoyed both your massage and your aesthetics treatments. It is standard that our therapist do an initial consult at the beginning of...More

Reviewed 17 October 2016

I called to make an appointment for me and my friend since it was her birthday. I called a month prior to us going. I gave them my credit card information over the phone to hold our appointment. 2 days prior to us driving to...More

2  Thank Kellie J
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 19 October 2016

Good Morning, Thank you for taking the time to review your experience in regards to scheduling treatments at our Spa. We are disappointed to hear that that this unfortunate scenario took place while trying to make your appointments. I assure you this is an isolated...More

Reviewed 20 September 2016 via mobile

What a warm and welcoming place. All the staff were so nice. The massage therapist I had named jani janzen was amazing. You could tell that she enjoys her job. It was the best massage I have ever had. I highly recommend her and the...More

Thank KirkMayers
Reviewed 30 August 2016 via mobile

We stayed in the Caribou Lodge for two nights. Therefore, I had the chance to spend some time in the spa. The spa is modern and nice. However, it only consists of a small pool. Water was very comfortable.

Thank Christian M
Reviewed 16 August 2016

We went for a couples massage at Red Earth when our own hotel didn't have any openings for spa services. We were so glad that we got into Red Earth,it was a wonderful experience.Best massage I have had and recommendations for further treatment type was...More

Thank Jane G
Reviewed 15 August 2016

after a week with a ton of hiking I thought a massage might be a nice way to end my trip. I was delighted to be able to get a same day appointment, and surprised to find that I mostly had the place to myself...More

Thank hdempsey
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Nearby Attractions
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.57 miles away
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229 reviews
.58 miles away
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.14 miles away
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25 reviews
.60 miles away
Questions & AnswersAsk a question
604Beachbum
Are the steam room, pool & sauna all co-ed? I'd like to come with my husband and don't want to have to be separated from him like I've had happen at some other spas.
22 July 2016|
Answer Show all 3 answers
Response from jennawilson1 | Reviewed this property |
Sorry just spotted this yes everything is all co ed
0
Votes
kristenvig
Hello, I am planning a Banff trip on Sunday November 8, 2015 with my 4.5 year old grand-daughter can you tell me what your spa could offer for the two of us and do you have openings. Thank you, Kristen
2 November 2015|
Answer
Response from bestofbanff | Property representative |
The Red Earth Spa does not have any kids treatments at this time. You may want to call them direct to find out about any availability for the date of November 8. The best way to contact the spa is by phone: 1 800 563 8764... More
0
Votes