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Jasper Information Centre

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Address: 500 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number: +1 780-852-6236
Website
Today
09:00 - 19:00
Open now
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Hours:
Sun - Sat 09:00 - 19:00
Description:

This historic building houses the visitor's center for Japer National Park.

This historic building houses the visitor's center for Japer National Park.

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TripAdvisor Reviewer Highlights

Read all 416 reviews
Visitor rating
  • 198
    Excellent
  • 108
    Very good
  • 23
    Average
  • 12
    Poor
  • 4
    Terrible
Unique

Excellent gifts and informative guides. BUT no washrooms, they are a walk to the Train Station. Perhaps this might be a future additive?

5 of 5 bubblesReviewed 2 weeks ago
eljay432016
,
Delta, Canada
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416 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Delta, Canada
Level Contributor
12 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

Excellent gifts and informative guides. BUT no washrooms, they are a walk to the Train Station. Perhaps this might be a future additive?

Helpful?
Thank eljay432016
Sao Paulo, SP
Level Contributor
152 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We were lucky to go there before getting the road to go to Columbia Icefields. The very helpful attendant informed us about the road conditions (which was very dangerous, due to the snow accumulated during the night) and until then we had no idea of how to access this information. We waited a couple of hours before leaving the city... More 

Helpful?
Thank camilamassumi
Kamloops, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 weeks ago

very friendly , helpful, knowledgable staff, good location in center of town, lots of info available

Helpful?
Thank jdalponte
Toronto, Canada
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

It's worth visiting for the architecture and the many maps but many come for the wifi. Curiously, the Centre's hours do not always align with other significant events (which is true of other businesses in Jasper) such as the arrival of the train (particularly if it's delayed). Many of the tours depart at 8:00am yet the Centre does not open... More 

Helpful?
1 Thank Marquise_LA
TourismJasper, Travel Counsellor at Jasper Information Centre, responded to this review

Thank you for taking the time to write this review! For the summer season of 2017 we have changed our hours to 8am-8pm daily so we are able to help people starting their day eailer and everyone arriving later. We would love to be able to work with the trains but sometimes they are very unpreditable. We try what we... More 

Nanaimo, Canada
Level Contributor
24 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 17 October 2016

This how we both felt when we asked a Information center person. She rushed through the info....grabbed her coat and walked us to the door. Not impressed

Helpful?
Thank John C
Ansty, United Kingdom
Level Contributor
52 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

We arrived in town just before they were about to shut but the guy we spoke to still took the time to give us a map and point out the highlights. Very useful.

Helpful?
Thank Graham G
Connecticut
Level Contributor
228 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

Beautiful building houses an always helpful staff who will take as much time as needed to provide you with good directions, maps, and brochures to aid in you in getting the most out your Jasper experience. Expect tp wait a few minutes when it's busy.

Helpful?
Thank LochnessConnecticut
Level Contributor
56 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

Quite the beautiful historical building - situated kitty corner from the train station. They have all kinds of travel information pamphlets, a wifi area, a gift shop and Parks people in attendance.

Helpful?
Thank M G
Melbourne, Australia
Level Contributor
1,878 reviews
798 attraction reviews
common_n_attraction_reviews_1bd8 3,946 helpful votes
3 of 5 bubbles Reviewed 6 October 2016

I had to ask for a map as they were not displayed (or had run out) in the racks. This took a few minutes as the centre was fairly crowded at 1200 on a weekday in September.

Helpful?
1 Thank Victorianlad
Lincolnshire, United Kingdom
Level Contributor
91 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 4 October 2016

They gave us good advice on wildlife and how to deal with crossroads; being from the UK there seemed to be no clear indication on right of way at crossroads - it's basically first come first served with priority to the right if you arrive at the same time!

Helpful?
Thank Linda P

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?