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Review Highlights
Reasonable service

I didn’t do my research prior to booking, so I was dismayed at the reviews here and hesitant to... read more

Reviewed 20 August 2018
Los Angeles
via mobile
Always late

Let you stay at -3 degrees outside waiting for the bus not giving any information on what and when... read more

Reviewed 6 days ago
via mobile
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Traveller Overview
  • Excellent40%
  • Very good4%
  • Average0%
  • Poor1%
  • Terrible55%
6 days ago
“Always late ”
19 Oct 2018
“Serves me right for not checking TripAdvisor first”
Round trip shuttle, between Vancouver (Burrard st. and Melville st.) and Whistler (Gondola transit exchange), Wifi on board, free luggage and sporting gear.
Suggested duration: 1-2 hours
Vancouver, British Columbia V6J 1H9, Canada
+1 778-960-1436
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Reviews (62)
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1 - 10 of 55 reviews
Reviewed 6 days ago via mobile

Let you stay at -3 degrees outside waiting for the bus not giving any information on what and when to expect. Used it twice. Twice late for more than 30 mins.

Thank Cruiser63689848709
Reviewed 19 October 2018 via mobile

The morning transfer from Vancouver went fine (except there was no wifi), but the return trip was trash. They changed the return time from 4pm to 6pm and only let us know by email at 3.30pm. The seat belts on the bus were not useable...More

Thank Kat M
Reviewed 8 September 2018 via mobile

Not only was the bus 40 minutes late to arrive with no email or call, the company also did not pick up the phone when I called. To put the cherry on top, when the driver arrived he then waited for an extra 2 people...More

2  Thank 302aimeeh
Reviewed 31 August 2018

Worst company!! Do not use this service!! I booked two return tickets from Vancouver to Whistler and the bus driver on the day literally decided not to bother picking us up. We were left waiting over an hour in the city and when we called...More

Thank deniseA9906DI
Reviewed 21 August 2018

I was visiting Canada on a family holiday last month and had a horrible experience with this transport service. I never experienced such poor customer service on our entire trip until now. We had a bus booked for our trip from Whistler to Vancouver and...More

1  Thank sjpeter86
Reviewed 20 August 2018 via mobile

This company is horrible and very unprofessional! They texted me right before my departure to tell me the bus is cancelled. When I asked why the rude customer service guy yelled at me! I asked for a refund so I could book with another company....More

1  Thank mjjm78
Reviewed 20 August 2018 via mobile

I didn’t do my research prior to booking, so I was dismayed at the reviews here and hesitant to take the trip. Happy to say it all turned out fine: the shuttles are a little dingy and not the most comfortable, but they weren’t terrible,...More

1  Thank lilacab
Reviewed 1 August 2018

I called and asked for an 0830 bus from Vancouver to Whistler. Instead they sold me the 1030 from Whistler to Vancouver but TOLD me it was the 0830 departure from Vancouver and all is good. I trusted the fellow (my mistake) so I did...More

2  Thank Simon C
Reviewed 12 July 2018 via mobile

I did not have a good experience with Whistler Rides. I was hoping that it was a really bad day for the company, but after reading reviews on Google, TripAdvisor and Yelp, I'm afraid this is a pattern not an exception. Facts: My girlfriend and...More

3  Thank Joonha S
Reviewed 22 June 2018

The Peak 2 Peak trip comprises a long sky ride to the mountain top and then another ride across to an adjacent peak. Both of these are tremendous adventures with fabulous views. Five out of five for mine. I wasn’t worried about any other issues,...More

Thank 228danny
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