Stayed here for a day and a half meeting. The room was lovely, clean, and well appointed. The front desk staff was helpful and attentive to questions. Upon arrival, I wasn't sure where to park and had stopped to try and figure it out, a hotel worker (valet?) was out to help me quickly and gave clear instructions. During the meeting we were served breakfast, lunch, and dinner, it was delicious. Turn down service was provided and I was surprised/pleased to receive a mindfulness card on my bed (what a special touch). Housekeeping included small touches like organization of my toiletries that made returning from a meeting surprisingly calming. I was disappointed that if you are not a member you have to pay for Wi-Fi but that's a small complaint. Overall, I was impressed with the service, privacy, careful/thoughtful housekeeping, and welcoming nature of this hotel. Thank you.

I had a positive experience. Situated near major event complexes, the location is convenient and easily accessible. On the bright side, I walked out with more money than I came in with, which is always a win at a casino. The variety of table games and slot machines, including $5 blackjack, provided plenty of entertainment options. However, there were some drawbacks to my visit. The customer service line desperately needs improvement; waiting 30 minutes to obtain a player's card due to understaffing on the second level was frustrating. Additionally, the lack of friendly demeanor from the security staff at the entrance left a negative impression. In terms of suggestions for improvement, I recommend having more staff available during peak times to minimize wait times at customer service. Additionally, for promotional events like the hat giveaway mentioned, having dedicated staff members assisting with the process could enhance the overall customer experience.

Nice casino, two floors but that too big—decent amount of slot machines and table games. They do give you some free play if you sign up for their rewards player program! And they have two huge bar/lounge areas on each floor. You can exchange your U.S. money here, but whatever you exchange in USD, you can only get that exact amount back (if you win) and the rest will be in Canadian money, so heads up!

My husband and I are not really gamblers but we were walking by and we thought, "why not?" It was actually a pretty pleasant experience. It was a Wednesday at around 3:30, so no one was around. I've been to a few casinos (AC, Vegas, Europe) but this was the first one where smoking was not allowed. It was nice not to have to inhale secondhand smoke or smell stale cigarettes for a change. Everything looks well kept, and it's connected to a Marriott. Fun, quick stop! Especially since we won $40, LOL.