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The Rocky Mountaineer

1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
+1 604-606-7245
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Review Highlights
Rocky Mountaineer - the trip of a lifetime

If you can afford it - and it certainly doesn't come cheap - GO. You will never forget it and... read more

Reviewed 25 June 2016
Rubyglitter
,
Eastbourne, United Kingdom
via mobile
2 days in Gold Leaf.

My wife and I are just finished spending 2 glorious days on the RM. The service provided was... read more

Reviewed 25 June 2016
DerekandMyra
,
Tenerife, Spain
Read all 4,847 reviews
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Experience the Rockies by rail! Rocky Mountaineer offers five luxury rail routes to discover the beautiful Pacific Northwest!
  • Excellent78%
  • Very good11%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“gold leaf” (1,092 reviews)
“lake louise” (399 reviews)
“train trip” (289 reviews)
LOCATION
1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
CONTACT
Website
+1 604-606-7245

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1,411 - 1,420 of 4,780 reviews

Reviewed 25 June 2016 via mobile

If you can afford it - and it certainly doesn't come cheap - GO. You will never forget it and certainly never regret it. I cannot find fault with a single thing. We were treated like royalty from when we arrived at the station in...More

2  Thank Rubyglitter
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello Rubyglitter, Thank you so much for this review, your kind feedback is greatly appreciated. We strive to provide a memorable experience for all of our guests through attentive, friendly, informative service and are so pleased that we were able to do that for you...More

Reviewed 25 June 2016

My wife and I are just finished spending 2 glorious days on the RM. The service provided was excellent, and high quality food served throughout the time. We had a stop in Kamloops, which is approx half way in the journey between Banff and Vancouver.More

Thank DerekandMyra
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello DerekandMyra, I am delighted to hear that you and your wife were able to join us onboard this season. We appreciate you taking the time to write this review and provide us with your recommendation. I hope that you keep lasting memories of the...More

Reviewed 24 June 2016 via mobile

This trip is on a lot of people bucket list I would imagine . We did the 2 day route to the west leaving Banff to Vancouver. This was more than enough for us as 10 hours a day is a long time in a...More

1  Thank Robert G
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 27 June 2016

Hello Robert G, Thank you very much for taking the time to share your feedback with us concerning your recent Rocky Mountaineer experience. We are happy to hear that you enjoyed the attentive, friendly service from our onboard team. However, I am sorry to hear...More

Reviewed 24 June 2016

Staff were excellent. Service was exceptional. Wonderful experience. Scenery beautiful. A must do if in Canada.More

2  Thank Willem d
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello Willem d, Thank you very much for this review and your recommendation. Our onboard hosts strive to provide attentive, friendly service and will be thrilled with your kind comments. We hope that you were able to create lasting memories of the ever-changing vistas throughout...More

Reviewed 24 June 2016

Once aboard, the RM is a picturesque if rather long-winded experience. We were very glad to be in the highest (Gold leaf) Class as the two storey carriage was luxurious with an attentive and entertaining Crew serving very good meals on a separate dining level....More

1  Thank Dr-Sainks
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 27 June 2016

Hello Sainks, Thank you for this review of your recent GoldLeaf Service experience. We are thrilled to hear that you enjoyed the attentive, entertaining onboard service, as well as the freshly prepared gourmet meals. It is disappointing to read that we were not able to...More

Reviewed 24 June 2016

Thoroughly enjoyed the very relaxed trip, though some of the scenery was a little repetitive (lots of trees) but that's Canada. Food good, staff excellent. A great way to chill for a couple of days with other people in our tour group of 46, most...More

1  Thank 7Pilgrims
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello 7Pilgrims, Thank you very much for this five star review. I am so pleased to read that you and your group of 46 others enjoyed your recent Rocky Mountaineer journey. We strive to provide attentive, knowledgeable service creating a memorable experience for all of...More

Reviewed 24 June 2016

We travelled from Banff to Vancouver over 2 days on the train in Gold service with a nights stop in Kamploos about half way on the journey. The service was pretty good with excellent food throughout. The scenery changes and for us was way better...More

3  Thank swift314
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello seift314, Thank you very much for your recommendation, we are so pleased that you could join us onboard this season. I will pass your kind comments of excellent food along to our creative onboard chefs, as I am sure they will be appreciated. I...More

Reviewed 23 June 2016 via mobile

We took the train from Banff to Vancouver via Kamloops. The first day took us through some of the most beautiful terrain in Canada, the second day, not so much. The days are very long and the seats are just not that comfortable. Breakfast and...More

2  Thank Jackie D
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello Jackie D, Thank you very much for your feedback regarding your recent Banff to Vancouver GoldLeaf Service journey. We appreciate you taking the time to provide us with your feedback. I will pass it along to the appropriate departments for review. We hope that...More

Reviewed 23 June 2016

It was our first trip ever to Canada and my dream was to go to the Rockies and we were amazed by the ROCKY MOUNTAINEER...The staff,service,comfort,food and high standard on every level of service.We will do it again.Jose from Melbourne AustraliaMore

1  Thank josepeka
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello josepeka, I am thrilled to hear that we were able to make your dream come true this season! We truly appreacite your recommendation and this five star review. I hope that you have had a safe trip home and look forward to welcoming you...More

Reviewed 23 June 2016 via mobile

The Rocky Mountaineer is comparable to a cruise. Better than a cruise because the inflicted pain doesn't last as long but still very, very painful. For info, we travelled in Gold Leaf. The initial pain starts when you arrive at the terminal at 07.20 for...More

3  Thank Georgina K
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 25 June 2016

Hello Georgina K, Thank you very much for taking the time to write a review of your recent GoldLeaf Service experience. I am sincerely disappointed to read that you did not enjoy your journey with us this season. We strive to make our offerings as...More

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Ask a question
Questions & Answers
Victoria D
30 October 2017|
AnswerShow all 9 answers
Response from ACRockyMountaineer | Property representative |
Hello, We are thrilled to hear that you and your Gran may be joining us onboard soon. To better answer your question I recommend that you contact one of our vacation consultants at 1-800-665-7245. They would be happy to... More
0
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jodij732
25 October 2017|
AnswerShow all 15 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for your question. All our journeys are so amazing, there is no better time to travel, but dependent on your interest, the months offer different options. Flora, fauna and wildlife are all beginning to... More
0
Votes
lwehry51
23 October 2017|
AnswerShow all 6 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you very much for this question. Although March, April, and May are, more or less, the official months of spring, snow often falls in May. Many lakes may remain frozen until June, and snow cover on higher... More
1
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