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Au Naturel Spa at Brookstreet

Closed Now: 09:00 - 18:00
Open today: 09:00 - 18:00
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Review Highlights
Massage

What a way to start your day especially when it's your birthday. Nick is a registered massage... read more

Reviewed 2 days ago
David S
via mobile
Great experience

I have only been to this spa twice, but both times for different services. The staff there are very... read more

Reviewed 1 week ago
Lizz T
via mobile
Read all 73 reviews
10
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Certificate of Excellence
Traveller Overview
  • Excellent81%
  • Very good5%
  • Average8%
  • Poor2%
  • Terrible4%
Travellers talk about
About
Pause for a moment, breathe deeply and reconnect with your inner self. Our team is focused on your well-being and believes in sharing its knowledge. Au Naturel Spa offers a range of innovative spa services including uniquely tailored massages...more
Closed Now
Hours Today: 09:00 - 18:00
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Contact
525 Legget Dr | Brookstreet Hotel, Ottawa, Ontario K2K 2W2, Canada
Website
+1 613-271-3393
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Reviews (73)
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1 - 10 of 72 reviews
Reviewed yesterday via mobile

Visited this spa for massage and pedicure while in town on business. Nice set up (given it’s in a hotel) but treatment room I was in had black scuffs all over the walls, was very crowded and look like it needed a good clean and...More

Thank CanadianTravelGal76
Reviewed 2 days ago via mobile

What a way to start your day especially when it's your birthday. Nick is a registered massage therapist who gave me the best massage i've had in 20 yrs. i now have a better understanding of the reason for my pain. Thank you!

Thank David S
Reviewed 1 week ago via mobile

I have only been to this spa twice, but both times for different services. The staff there are very friendly and accommodating from the moment you walk in the door until you leave the spa.

Thank Lizz T
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 5 days ago

Dear Lizz T, Thank you so much for sharing feedback about your experience with us at Au Naturel Spa. We look forward to welcoming you back for your third visit soon. Best regards, Jordan Daw Spa & Fitness Manager

Reviewed 1 week ago

Very good service by the team (Nick is great with the massages) They are very flexible with the schedule trying to accommodate your request as much as possible. Location is very good, they make you feel comfortable, always fresh water and coffee and some desserts...More

1  Thank Robert M
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 5 days ago

Dear Robert M, Thank you for taking the time to share your review of Au Natural Spa. We truly appreciate your comments and will absolutely pass along your feedback to the team. We look forward to welcoming you back soon. Best regards, Jordan Daw Spa...More

Reviewed 3 August 2018 via mobile

Everything from the service at reception through to the waiting area was top notch. Went for a relaxation massage and didn’t disappoint!More

Thank Jamie S
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 4 August 2018

Hi Jamie S, I can't tell you how wonderful it is hearing our guests describe their experiences with us as top notch! Our whole team does their very best to provide the most sensational experience from the time you walk in the door until you...More

Reviewed 1 August 2018

I have been going to the Brookstreet Hotel and Spa for years and it never fails to deliver. It is a wonderful hotel with great amenities such as the spa, sometimes I even stop to have a quick bite afterwards - the food is amazing...More

Thank pellbal
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 4 August 2018

Hi pellbal, We love hearing from our long time guests that we succeed in our mission to provide sensational experience each and every time you come to visit us! We really appreciate that you have been choosing us for your spa services over the years...More

Reviewed 31 July 2018

Went to the Brookstreet "Au Naturel Spa" for the first time today despite living in the area for years. Was looking for a girls day out idea and this fit the bill - a treatment at the spa and as a perk, free access to...More

Thank Megazz
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 4 August 2018

Hi Megazz, We really appreciate you choosing us for your moms day out and taking the time to write such a kind and detailed review of your experience her with us. It's great to hear that you loved your massage with Chantal and I know...More

Reviewed 25 July 2018

the spa and hotel are wonderful. Would highly recommend Nadia at the spa. She was wonderful...friendly, professional and does the bet straight line ever. Pays very close attention to every detail.More

Thank Stephanie C
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 4 August 2018

Hi Stephanie C, Thank you for taking the time to share your experience with us at the spa and hotel. We are very happy to hear that your French Manicure was the best! Nadia prides herself on delivering the best service she possibly can to...More

Reviewed 17 July 2018

I generally go to the Spa about once a month for various things like threading, pedicure or facial. I am so pampered by Nadia, who is always so pleasant and professional. She really knows her stuff but goes about it in a very friendly and...More

Thank Marg N
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 18 July 2018

Hi Marg N, We love to read reviews like yours as we strive to proved sensational experiences to all of our guests each and every time they come to see us so this means a lot coming from a loyal guest such as yourself. I...More

Reviewed 9 July 2018

I was not too impressed with the overall experience here. I booked a couples massage, 45 mins full body aroma therapy was the only option available for the day we wanted. We arrived only 5 minutes early, by the time we waited, filled out the...More

Thank melissaferreira94
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 9 July 2018

Hi melissaferreira94, We are very sorry to hear that you did not enjoy your experience here at Au Naturel Spa as we strive to provide sensational experiences to all of our guests each and every time them come to see us. We do ask and...More

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