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Heart & Crown

Neighbourhood: Byward Market Area
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Address: 67 Clarence St, Ottawa, Ontario K1N 5P5, Canada
Phone Number:
+1 613-562-0674

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 6
  • 9
    Very good
  • 8
  • 3
  • 8
Nice place, great service terrible food

Stopped in for a quiet lunch. My server was a very pleasant and attentive young lady who knew the menu inside and out and seemed generally pleased to make my experience the best... read more

Reviewed 28 February 2017
Halifax, Canada
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35 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Halifax, Canada
Level Contributor
74 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
Reviewed 28 February 2017

Stopped in for a quiet lunch. My server was a very pleasant and attentive young lady who knew the menu inside and out and seemed generally pleased to make my experience the best ever. The meal, well that was different. I ordered the sausage and mash and was disappointed to say the least. This is an easy meal to prepare... More 

1 Thank Travellerx4
Germantown, Tennessee
Level Contributor
150 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
Reviewed 11 November 2016

We sat outside on their patio enjoying the sunshine. Wait staff was friendly and efficient and the food was excellent!

Thank Loren555
Edmonton, Canada
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 May 2016 via mobile

Went for a friend's birthday for supper. It was a small group of 5 people. Service was very slow as we sat on the patio because it was very warm outside. We had to walk into bar to order drinks and notify waitstaff we were outside on the patio. Fish and chips where very tasty. A little overpriced but overall... More 

Thank Mom2mikhaila
Level Contributor
162 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 13 April 2016 via mobile

Average pub in the market. Three different types of pubs all linked together. Beer list is average. Decor is average. Food average. Nothing special.

Thank Marc D
Perth, Canada
Level Contributor
47 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 11 February 2016

We went for a group event and someone suggested we stay for dinner. Definately a bad idea. The service was sloppy, and when the waitress asked us about our meal she turned away before the question was out of her mouth. Our food was cold and the house specialty - fish and chips - was greasy and soggy. My friends... More 

Thank mej50
Ottawa, Canada
1 review
Reviewed 10 November 2015

I think the bar is resting on its laurels now. They have zero concept of professionalism or customer service. Unfortunately, the staff at the door should be working in a prison, as I strongly believe it's a better personality match for what they're trying to achieve and how they communicate. I can't remember the last time i was treated so... More 

Thank val688
Port of Spain, Trinidad
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 3 November 2015 via mobile

I stayed in Canada for 2 weeks attending a study programme at Carleton University. While there, I had the opportunity to enjoy the nightlife at Byward Market in Ottawa. Heart and Crown was great. There is a $5 cover charge which was not expected but the layout is interesting. You actually experience 4 different types of bar vibes-- loungy, sports... More 

Thank ryssacheri
Ottawa, Canada
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 21 September 2015 via mobile

Great place for a pint and a quick bite. Stopped in with my wife and she loved it and I want to come back and try the curry. Would definitely recommend if in the area.

Thank Mark W
Level Contributor
82 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
Reviewed 20 April 2015 via mobile

We sat outside in the patio area, had a great meal and a few beers. Staff were great, friendly and service was quick. Prices aren't too bad, and sitting in the sun for most of the day just watching the world go by was a nice bonus.

Thank the_cueball
Churchill, Ontario
Level Contributor
47 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 8 February 2015 via mobile

From the outside, the Heart & Crown is appealing and suits the pub genre. As we entered, the bartender greeted us and we thought, "awesome, this should be fun!" Unfortunately, our server lacked the personality required for the job. She was pleasant but not talkative at all; I'd venture to say she was painfully shy! We had to ask for... More 

1 Thank si_n_ri

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?