We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jigsaw Escape Rooms

Opens in 21 min: 10:45 - 23:30
Open today: 10:45 - 23:30
Save
Share
Review Highlights
Diamond Heist

The staff were very friendly and knowledgeable. The room was challenging but very fun! We had three... read more

Reviewed 6 days ago
marianneoc
,
Halifax, Canada
Super fun Experience

Brought 7 15 year girls and they LOVED IT. This escape room has a great feel to it as you walk... read more

Reviewed 2 weeks ago
renee b
Read all 190 reviews
14
All photos (14)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“the study”(25 reviews)
“heist room”(5 reviews)
“a lot of fun”(12 reviews)
About
You’re locked in a room for 45 minutes during a high-stakes scenario. You will find a series of challenging puzzles that you must solve to find the escape key. Hints and clues are provided to help you and your team solve the puzzles and make your...more
Opens in 21 min
Hours Today: 10:45 - 23:30
See all hours
Suggested duration: 1-2 hours
Contact
12 ByWard Market Square | unit 2, beside Zak's Diner, Ottawa, Ontario K1N 5P6, Canada
Website
+1 613-422-6542
Call
Top Selling Tours & Activities in and around Ottawa
from US$28.56
More Info
from US$22.70
More Info
from US$108.90
More Info
Reviews (190)
Filter reviews
186 results
Traveller rating
155
28
2
1
0
Traveller type
Time of year
LanguageEnglish
155
28
2
1
0
Show reviews that mention
All reviews the study heist room a lot of fun three rooms castle room team building experience fun factor suitable for families giving away walkie talkie challenging puzzles great room awesome experience super fun great outing ottawa area byward market
FilterEnglish
Updating list...
1 - 10 of 186 reviews
Reviewed 6 days ago

The staff were very friendly and knowledgeable. The room was challenging but very fun! We had three people, and it was the perfect amount. Would definitely recommend.

Thank marianneoc
Reviewed 2 weeks ago

Brought 7 15 year girls and they LOVED IT. This escape room has a great feel to it as you walk into the space and their service is super friendly. Thumbs wayyyy up!!!

Thank renee b
Reviewed 2 weeks ago

We were a group of 7 and about 2-3 of our group actually solved any of the clues so ....without them we would have spent our time shuffling around wondering if our IQ was the same as our shoes size! The shocking part was that...More

Thank Freedom558598
Reviewed 13 September 2018

Pre-university outing. Looking for some activities to do as a group. This option was perfect. All could get involved. Love escape rooms and will definitely be back.

Review collected in partnership with this attraction
Thank Passenger93995
Reviewed 5 September 2018

Staff were great, very informative and attentive. Place looked great, terrific ambience! Room was great and had a blast solving it and getting out with 6 seconds to spare! Been to several different types of escape rooms and would not hesitate to recommend Jigsaw Escape...More

Thank leaffan7474
Reviewed 25 August 2018

My three friends had I had a great time at Jigsaw Escape Rooms. Before we went in, there were games we could play as we waited. It was really fun. We did the Cabin escape room and it was such a good time! The time...More

Thank jennacarter
Reviewed 20 August 2018

Wasn’t sure if it was going to be ok for kids, but the Castle was a blast for the whole family! Nothing spooky or scary, but the experience definitely captured the imaginations of old and young alike. Challenging puzzles with great use of technology. Friendly...More

Thank dmPlantage
Reviewed 16 August 2018 via mobile

Enjoyed “the Castle”. Was well done. Clue progression could be tweaked a little bit but we all had fun, which is all that really matters and we did manage to escape!

Thank GriffindorOtt
Reviewed 13 August 2018 via mobile

Great location in the heart of Ottawa’s market Clean, very nice, organized, air conditioned facility Friendly staff

Thank Jennifer C
Reviewed 10 August 2018

We did the Castle quest and had a great time. Puzzles were challenging, but all made sense in the end.

1  Thank marikomcdonald
View more reviews
Nearby
Nearby HotelsSee all 73 nearby hotels
Courtyard by Marriott Ottawa Downtown
974 reviews
.12 miles away
Andaz Ottawa Byward Market
1,022 reviews
.13 miles away
ByWard Blue Inn
898 reviews
.17 miles away
Fairmont Chateau Laurier
3,573 reviews
.24 miles away
Nearby RestaurantsSee all 3,001 nearby restaurants
Luxe Bistro
329 reviews
.03 miles away
Tucker's Marketplace
641 reviews
.05 miles away
The Senate Sports Tavern and Eatery
135 reviews
.05 miles away
Heart & Crown Byward
372 reviews
.03 miles away
Nearby AttractionsSee all 599 nearby attractions
Alpha Art Gallery
5 reviews
.10 miles away
The Lookout Bar
30 reviews
.03 miles away
Mystery Motel Escape Rooms
177 reviews
.03 miles away
Questions & Answers
Ask a question
sking1208
15 July 2016|
AnswerShow all 2 answers
Response from GriffindorOtt | Reviewed this property |
I am fairly certain I saw an elevator. Your best bet is to email them and ask about this and which room would best suit the physical limitations. We did the Castle room which you probably want to avoid. Otherwise you will... More
0
Votes
Halima A
21 July 2015|
Answer
Response from JigsawEscape | Property representative |
The minimum age to participate is 18 without the consent of a parent or guardian. Based on the difficulty level of the rooms, one would have to be approximately 15 years old and participate with a group to advance through... More
0
Votes
Megan W
7 July 2015|
Answer
Response from JigsawEscape | Property representative |
Hi, It is possible you may be paired with 2 other people. We want you all to succeed. The more people in your group, the higher your chance for success!
0
Votes