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Ontario Travel Information Centre

Open Now: 09:00 - 18:00
Open today: 09:00 - 18:00
Review Highlights
Excellent help!

Very helpful staff but only a few of them so if they're busy with a lot of tourists you'll need to... read more

Reviewed 26 October 2018
JamesA546
,
Windsor, Canada
via mobile
Very Friendly and Helpful Staff

We were looking for maps and general information for our stay in Toronto. We found this information... read more

Reviewed 26 September 2018
smokeyrolo
,
United Kingdom
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Traveller Overview
  • Excellent70%
  • Very good10%
  • Average20%
  • Poor0%
  • Terrible0%
26 Oct 2018
“Excellent help!”
26 Sep 2018
“Very Friendly and Helpful Staff”
About
Your Ontario experience starts here! Visit the Ontario Travel Information Centre, Toronto and let us help plan an Ontario itinerary as unique as you are. We are your one-stop travel source. Our Centre offers a vast array of free travel brochures for...more
Open Now
Hours Today: 09:00 - 18:00
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Suggested duration: < 1 hour
Contact
65 Front St W | Union Station, Main Hall, Toronto, Ontario M5J 1E6, Canada
Old Toronto
Website
+1 416-314-5899
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Reviewed 26 October 2018 via mobile

Very helpful staff but only a few of them so if they're busy with a lot of tourists you'll need to be patient. Lots of brochures to read though so you're going to find the info you need if you can wait a bit.

Date of experience: July 2018
Thank JamesA546
Ontario T, Travel Counsellor at Ontario Travel Information Centre, responded to this reviewResponded 30 October 2018

Hi James - thanks so much for visiting our office and for your review. We're so glad you found the staff very helpful!

Reviewed 26 September 2018

We were looking for maps and general information for our stay in Toronto. We found this information centre by chance as we were looking at the magnificent Union Station. The centre is located in the main hall. The staff greeted us warmly and assisted us...More

Date of experience: September 2018
Thank smokeyrolo
Ontario T, Travel Counsellor at Ontario Travel Information Centre, responded to this reviewResponded 29 October 2018

We're so happy that you had such a good experience and we hope you enjoyed your stay in Toronto.

Reviewed 18 September 2018

While in Toronto I purchase event tickets using my iPad I was then informed I needed to print them before the event. How to do this ? I went to the information centre and they went out of their way to help me print them...More

Date of experience: September 2018
Thank Tailor26
Ontario T, Travel Counsellor at Ontario Travel Information Centre, responded to this reviewResponded 21 September 2018

We're so glad that we were able to help you out! Hope you enjoyed the event.

Reviewed 26 June 2018

We stopped by here while at Toronto Union Station to pick up brochures on potential road trip destinations this summer. Interior is spacious and well-organized. Lots of Ontario travel brochures to choose from, arranged per region, on clear display racks, for an easy search. There...More

Date of experience: May 2018
Thank baroom
TravelCounsellor123, Travel Counsellor at Ontario Travel Information Centre, responded to this reviewResponded 28 June 2018

So happy to hear that you find our office a good resource!

Reviewed 13 January 2018

I visited here while in Union Station and recevied excellent customer service and advice. I would definitely recommend stopping by if you are in Toronto's Union Station. They gave me good advice on when and how to visit Niagara Falls, a 15% off coupon to...More

Date of experience: January 2018
Thank phoenixmike11
TravelCounsellor123, Travel Counsellor at Ontario Travel Information Centre, responded to this reviewResponded 16 January 2018

Hi PhoenixMike - glad to hear that you had a great experience at our office! Hope you enjoyed your visit to Toronto.

Reviewed 27 May 2017

My sister and I stopped at the Information Center, not only looking for directions, but for things to do while we were in Toronto. Due to some weather conditions prior to us arriving some of our original plans had to be changed. Kirstina and Pier...More

Date of experience: May 2017
Thank Gayle K
Management response:Responded 29 May 2017

Thank you for your feedback. We're so glad that we were able to assist you with your plans and make you feel welcome to Toronto!

Reviewed 8 April 2017

I found PIER and CARRIE to be very knowledgeable about the 2 locations I wanted information about. They went out of their way to answer all my questions and give me information to take home. I was extremely pleased with the service they provided. The...More

Date of experience: April 2017
Thank DEE22613
Management response:Responded 11 May 2017

Wonderful to hear that you had a great experience!

Reviewed 13 January 2017

This Travel Information Centre seems best designed for visitors visiting the whole of Ontario, but it is located in downtown Toronto. It has a wealth of information, but it seems as though this centre and the staff are more knowledgeable about the city than about...More

Date of experience: January 2017
Thank FirstCircle
Management response:Responded 17 January 2017

Thank you for visiting the Ontario Travel Information Centre in Toronto. The centre is staffed with travel counsellors who have Ontario product knowledge and City of Toronto Information Counsellors who are very knowledgeable about Toronto and the city's services. We would like to invite you...More

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with fresh retail spaces and pop-up cafes. Home to
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