Very helpful getting us a shuttle to Vacances Valcartier to see the Ice Hotel and do the sliding hills. Knowledgeable, friendly service. It was so much easier than us trying to find out all the specifics and book it ourselves. Also, the tours meet right outside the office which is very convenient.

We visited the information center to get some ideas on what to see out of Quebec City. Staff was very helpful and informative so worth going in for guidance. We grabbed a ticket and were called up to the counter within a minute when a new window got staffed. He asked us our interests and gave step by step instructions on how to take the bus to Montmorency Falls from our hotel. We also received a tip to buy our round trip ticket in advance from the Jac & Gil convenience store to save on bus fare. However we ended up renting a car (quite cheap in April) for more flexibility as we also got to visit Sanctuaire Sainte-Anne-de-Beaupré. Tour operators were also located inside along with a small selection of souvenirs for purchase.

Over the last week I have been to the Tourist Centre several times. On each occasion, the staff have been very professional, friendly and helpful - in particular, I would like to thank Sophie for her patient and helpful assistance about tour tips and today I could have hugged Steenbly (if it had been appropriate) for the expression on her face when I asked if my money belt with my iphone and credit cards had by any chance been handed in - she went to check and returned with the wallet! - apparently, two tourists had handed in my wallet to her yesterday and did not leave their contact details - a very special thank you to the tourists who did this kind and honest deed - I am very very grateful - Québec is living up to its reputation as a safe place to live - and a safe ands friendly place for tourists to visit - thank you to everyone who helped me find my wallet.