The Castle Hotel Bar
The Castle Hotel Bar
3.5
12:00 PM - 9:00 PM
Monday
12:00 PM - 9:00 PM
Tuesday
12:00 PM - 9:00 PM
Wednesday
12:00 PM - 9:00 PM
Thursday
12:00 PM - 9:00 PM
Friday
12:00 PM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 4:00 PM
Full view
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3.5
27 reviews
Excellent
12
Very good
3
Average
4
Poor
4
Terrible
4
windmill9tg@gmail.com
32 contributions
Nov 2023 • Couples
Very disappointed room was £165 no heating in tiny bathroom, blind let lots of light in very noisy and bottles thrown out at 12.15 pm breakfast cold waited ages understaffed
Written 15 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josh T
3 contributions
Aug 2023 • Friends
Loved my jerk chicken burger and beer pairing suggested by the knowledgeable front of house! Great atmosphere and great food. Loved my lunch!
Written 10 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDYGOODALL
Dartford, UK37 contributions
Nov 2021 • Couples
Our reservation was for Sunday lunch. The interior was lovely & decked out for Christmas. Great food, service, decor & vibe. Very popular. Will be returning. Must book !!!
Written 29 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DeLaLittle
London, UK185 contributions
Sep 2020 • Friends
Visited for drinks and a snack. Cosy and warm, gorgeous cocktails, really comfortable, friendly staff, great service, relaxed ambience - I cannot recommend this venue highly enough.
Written 1 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bozzie101
Tresco, UK42 contributions
Feb 2020 • Couples
We came here for lunch and were disappointed. The interior itself is nice and there is a good selection of drinks, but it was also cold and we were hoping for a warm cosy atmosphere after having been outside all day.
We shared the mac and cheese bites to start which were good, but it all went downhill from there. Our main courses were shocking. My ham, egg and chips was mediocre, with the chips hugely undercooked and soggy. My partner's burger was even worse. The meat was grey/brown, having been overcooked and was, quote- 'dry, chewy, and no seasoning'. Chips were the same as mine- undercooked, oily, soggy. He gave up after three or four mouthfuls. We told the waiter of the problems with the food when it was cleared away.
When it came to the bill, we were not happy to pay for the burger and were given the answer 'I can't just take it off because you didn't like it', to which my partner replied 'it's not just that I didn't like it, it's the fact that the entire dish was badly cooked and inedible'. The waitress then huffily took it off the bill, saying 'I'm not going to argue'.
With both of us working in the hospitality industry (my partner, a chef, working for Shepherd Neame, who also tenants- not manages, which was a very important distinction to the waitress- the Castle Hotel), the phrase 'the customer is always right' is an often difficult rule to work by, but nevertheless needs to be respected and adhered to. When we mentioned this to the waitress, she proceeded to tell us 'you're not a customer, you work for Shepherd Neame'.
I thought they were adamant that they were not a Shepherd Neame pub? I'm also pretty sure that anyone who pays money is defined as a customer.
Until the attitude of the staff improves and the chef either changes or learns how to cook properly, we won't be returning
We shared the mac and cheese bites to start which were good, but it all went downhill from there. Our main courses were shocking. My ham, egg and chips was mediocre, with the chips hugely undercooked and soggy. My partner's burger was even worse. The meat was grey/brown, having been overcooked and was, quote- 'dry, chewy, and no seasoning'. Chips were the same as mine- undercooked, oily, soggy. He gave up after three or four mouthfuls. We told the waiter of the problems with the food when it was cleared away.
When it came to the bill, we were not happy to pay for the burger and were given the answer 'I can't just take it off because you didn't like it', to which my partner replied 'it's not just that I didn't like it, it's the fact that the entire dish was badly cooked and inedible'. The waitress then huffily took it off the bill, saying 'I'm not going to argue'.
With both of us working in the hospitality industry (my partner, a chef, working for Shepherd Neame, who also tenants- not manages, which was a very important distinction to the waitress- the Castle Hotel), the phrase 'the customer is always right' is an often difficult rule to work by, but nevertheless needs to be respected and adhered to. When we mentioned this to the waitress, she proceeded to tell us 'you're not a customer, you work for Shepherd Neame'.
I thought they were adamant that they were not a Shepherd Neame pub? I'm also pretty sure that anyone who pays money is defined as a customer.
Until the attitude of the staff improves and the chef either changes or learns how to cook properly, we won't be returning
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer_girl2013
Sevenoaks, UK54 contributions
Dec 2019 • Business
Gin & tonic £7.70 at the Castle Pub. 😲
Gin & tonic at another Dartford pub 3 days later, £4.05..
Very rude owner. Shouts at guests.
Gin & tonic at another Dartford pub 3 days later, £4.05..
Very rude owner. Shouts at guests.
Written 17 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
garybrown543
Devon, UK2 contributions
Dec 2019
It is so easy these days to leave a negative feedback but and it is a pleasure to leave a positive feedback. Fantastic we stayed recently with by brother and his wife, superb hospitality, this is also our second and my wife's third visit, it has a lovely warm atmosphere, very dog friendly, food was excellent, drinks by the log fire, can't promote the Castle enough!
Have to give credit to "Lizzy" and staff well done and keep it up
MR & MRS BROWN
Have to give credit to "Lizzy" and staff well done and keep it up
MR & MRS BROWN
Written 11 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lozbell88
Sidcup, UK503 contributions
Mar 2019 • Friends
We went here with friends and family for Sunday lunch, food was excellent, beer selection was very good. We will definitely be visiting again and we would recommend.
Written 9 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gill R
Swanley, UK71 contributions
Nov 2018 • Friends
Lunch with friends. Really nice atmosphere and surroundings (loos were nice too). Hosts are really friendly and fun, liked them a lot. The food was very good. Plenty of parking (large carpark at the back) All in all, a great experience. We are visiting again (already booked). My only tiny criticism, my main was a little on the pricey side for what was presented (chicken) but the rest of the meals were very good. Lovely fish goujon starter. I would very much recommend.
Written 18 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarshmallowFluff96
Kent, UK10 contributions
Sep 2018 • Family
Came here as a table of 12 for a birthday dinner. Staff were very helpful and very friendly. The food was amazing. The perfect place for a roast dinner. The desserts were amazing and all the food that we saw coming out of the kitchen looked delicious. Will definitely be visiting again. Thankyou.
Written 23 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Claim your listingTHE CASTLE HOTEL BAR: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about The Castle Hotel Bar
- The Castle Hotel Bar is open:
- Sun - Sun 08:00 - 16:00
- Mon - Fri 12:00 - 21:00
- Sat - Sat 08:00 - 21:00
- Hotels near The Castle Hotel Bar:
- (0.01 mi) The Castle Hotel
- (0.44 mi) Tabsfield Bed & Breakfast
- (7.13 mi) Crook Log Guest House
- (0.72 mi) Meadowside
- (7.54 mi) Pretty Maid House Bed & Breakfast
- Restaurants near The Castle Hotel Bar:
- (0.01 mi) The Castle Hotel Restaurant
- (0.21 mi) The Plough Inn
- (0.22 mi) The Malt Shovel, Eynsford
- (2.40 mi) Thai Emperor
- (0.78 mi) The Pied Bull