Swarovski Kristallwelten
Swarovski Kristallwelten
4
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Swarovski Kristallwelten (Swarovski Crystal Worlds) turns Swarovski crystal into a living experience that is constantly changing and being reimagined for its visitors: In the Chambers of Wonder and the expansive garden, internationally and nationally recognized artists, designers, and architects have interpreted crystal in their own unique ways. After its third and largest expansion from 2013 to 2015, the fantasy world of the iconic Giant stretches over 7.5 Hectares, offering an unparalleled mixture of contemporary art, ancient history and fascinating nature. Highlights of Swarovski Crystal Worlds are the Chambers of Wonder, the Crystal Cloud, the playtower and playground and Daniels Kristallwelten, our Cafe & Restaurant, which offers unforgettable culinary delights. Enjoy your stay at Swarovski Crystal Worlds!
Duration: 2-3 hours
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Admission tickets
from £19.78
All you need to step foot in the door.
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  • Ldnxhs
    2 contributions
    3.0 of 5 bubbles
    Overall a great experience but with some issues
    Great experience: the museum is very interesting with beautiful and different things to see. However there are dark and confined rooms that are not suitable for claustrophobic persons (it should be indicated). The gardens are beautiful but with little interest if you don't come with children. The entry fee is 23€, I don't think it is worth it but it could be worse. Finally, the black spot of our visit is the employee (named Abderraouf) who was at the front desk and who made an inappropriate comment about "the beauty of the French girls" with an insistent look. It was very awkward and not a great way to begin our visit.
    Thank you for sharing your experience at Swarovski Crystal Worlds also here on TripAdvisor. We're glad to hear that you found the museum interesting with beautiful and diverse exhibits. As mentioned on Google we appreciate your feedback and will address it internally. Kind regards Selina Social Media Team
    Written 10 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Written 2 July 2023
  • Cristina P
    Bucharest, Romania3 contributions
    5.0 of 5 bubbles
    Tour on 5.08.2023
    I really liked the tour of the big Swarovski shop in Vienna! Livina, the tour guide, was really nice and shared interesting information about the history of Swarovski. Good champagne and a nice gift at the end as well 🙂
    I'm delighted you enjoyed your tour of our Swarovski Crystal Worlds in Vienna and that Livina, our knowledgeable guide, made sure to provide fascinating insights into our rich history. I'm glad you appreciated the champagne and gift – we aim to make your experience truly memorable. Thank you for visiting us! Kind regards Selina Social Media Team
    Written 8 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled solo
    Written 6 August 2023
  • aniagus
    Jakarta, Indonesia22 contributions
    5.0 of 5 bubbles
    Unforgettable visit!
    Amazing work and design. Totally new perspective and I feel like visiting Disneyland as a child ☺️ The Chambers of Silent Light, Art of Performance, Ready to Love are wonderful, as well as the other Chambers. All very details art pieces that I cannot imagine how much time and hard work has put into it.
    Thank you so much for your kind words and appreciation of our work and designs at Swarovski Crystal Worlds. We're thrilled to hear that you had an amazing experience and that our chambers of wonders left a lasting impression. We put great effort into creating a unique and immersive experience for our visitors, and it's heartening to know that you enjoyed it. We hope you felt the magic of Swarovski Crystal Worlds, and we look forward to welcoming you back in the future. Kind regards Selina Social Media Team
    Written 9 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 4 October 2023
  • opal98
    London, United Kingdom198 contributions
    5.0 of 5 bubbles
    Wonderful experience
    We went there with low expectation after reading some bad reviews. We had a Innsbruck card so give it a try. We took the shuttle bus from the main station at 8 40 am. Be there before 8 40 am as it only stops as long as passengers are boarding. Only 6 or 7 people board. The bus and journey were very nice. It took 25 to 30 minutes to get to the Swarovski Kristallwelten. It was not busy on that weekday.With Innsbruck card we skipped the line and entered the place. It is located in beautiful surroundings. Inside, it was equally beautiful with different chambers. Not much history but creative display of crystals.They put a lot of effort, imagination and money to make it a wonderful experience. There is lovely shop area,no pressure to buy. We did the shopping as liked some earrings and bracelet. We loved the outside attractions, crystal cloud, mirror pool, playing area my (grown up) kids had fun in taking slides and mini trampoline. The carousel was stunning with amazing background. Didn't try cafe as need to catch the shuttle back to Innsbruck. We enjoyed every bit of our 3 hour trip.
    We're thrilled that you decided to give Swarovski Crystal Worlds a chance and had a positive experience! It's true, the shuttle ride and the surrounding area are quite pleasant. We're glad you enjoyed the different chambers of wonders and our outdoor attractions. Thank you for your visit and sharing your experience. I hope we can welcome you back soon. Kind regards Selina Social Media Team
    Written 24 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 23 October 2023
  • Valeria S
    16 contributions
    5.0 of 5 bubbles
    An enchanting journey we continue to replay in our minds, over and over.
    It was a truly unique experience where lingering images, sounds, and scents stay with you. Throughout the museum, each space is curated with different aromas, sounds, colors, and themes. A BIG TIP!!! Take your time—don't rush. We hurried, fearing we wouldn't have enough time, as Google suggested 3-4 hours, but it's incorrect. Enjoy it, take your time; I estimate you can comfortably see it all in less than two hours to fully immerse yourself. Even online, when I shared some pieces from the museum, everyone was enchanted; it's pure magic. I can't describe in words what we experienced, but I can tell you they've done an incredible job.
    Thank you for your kind words! We're delighted to hear that your visit to Swarovski Crystal Worlds left you with a truly unique and magical experience. Your appreciation for the chambers of wonders, aromas, sounds, colors, and themes warms our hearts. Taking your time to fully immerse yourself is indeed the best way to enjoy the enchanting journey. We appreciate your feedback and look forward to welcoming you back for more magical moments in the future! Kind regards Selina Social Media Team
    Written 24 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written 22 November 2023
  • Jim A
    Boone, North Carolina24 contributions
    5.0 of 5 bubbles
    The Swarovski experience immerses you in beauty
    This was absolutely a highlight not to miss. You enter beauty at its best. Truly a delight as it immerses you into the 18 rooms, each designed by a skilled artist and highlighting the use of Swarovski Crystals to awaken all of your senses. But it does not stop there, more awaits outside on the grounds surrounding the exhibit. There is so much to see for young and old. At 71, I did not hesitate to go and play after exploring the Crystal World, there was a 4-5 tier playhouse, a carousel and a wonderful walk of beauty outside as you experienced the Crystals art come to life when the sun finally came out from hiding in the clouds. We will talk about this experience for a very long time.
    We're thrilled to hear about your delightful experience at Swarovski Crystal Worlds! It warms our hearts to know that you found the chambers of wonders to be a highlight. It's wonderful to hear that the outdoor attractions, including the playtower and carousel, added to your enjoyment. We're honored to have created lasting memories for you, and we look forward to welcoming you back for more magical moments in the future. Kind regards Selina Social Media Team
    Written 28 January 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Travelled with family
    Written 27 January 2024
  • RiSha
    London, United Kingdom514 contributions
    5.0 of 5 bubbles
    A great experience!
    Came here for a day trip from Innsbruck while staying in the city. There is a shuttle from the main train station that goes to Wattens five times a day. The area includes a beautiful outdoor space with cool installations, as well as the main feature of the Crystal World. It involves a series of rooms with different themes, pieces and art concepts. It was a very cool experience, and lots of nice photo opportunities! Overall, a very different and cool experience when visiting Innsbruck!
    Thank you for visiting Swarovski Crystal Worlds and for sharing your experience! We're glad you enjoyed the unique installations and chambers of wonders. Our goal is to provide visitors with an unforgettable experience filled with art and innovation. We appreciate your recommendation and hope to welcome you back soon for another memorable visit! Kind regards Selina Social Media Team
    Written 22 March 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Travelled with friends
    Written 21 March 2024
  • Kamal P
    Byron Bay, Australia8,068 contributions
    5.0 of 5 bubbles
    Walked into a world of crystals
    It was like being in a fairyland with ornamentation and crystals of various colours and sizes set in artistic forms and designs. Entry was to a kind of amusement park going through displays with lots of light and optical illusions. It was very entertaining. Glitter through reflection of light from the surfaces of facets of the crystals in all forms of presentations were delightful. In art of performance, the museum style display of ornate garments, shoes and garb decorated with Swarovski, worn by celebrities were fascinating. Crystal ornaments of birds, wild animals, Disney characters were pleasing. The journey across unfolding wonders of crystal ware took us to their display store and sales which itself was gigantic and attractive creating an impulsion to acquire a beautiful piece as a souvenir of the visit. The external park was also grand with the exhibits like Crystal clouds, Mirror pool, Fat bus and various other creations by renowned designers. The entrance landscape with the weir cascading down from the mouth of a giant or strange character was extremely photogenic. Shuttle bus service from Innsbruck to the Swarovski Museum and back was a very convenient and a comfortable way to get about. Felt that our visit to Innsbruck would not have been complete without the visit we made to Swarovski’s world.
    Thank you for your glowing review! We're delighted to hear that you found your visit to Swarovski Crystal Worlds enchanting and memorable. We're thrilled that you enjoyed exploring our chambers of wonders. It's our pleasure to offer convenient shuttle bus service to ensure a comfortable journey to and from our destination. We're honored to have been a highlight of your visit to Tyrol, and we look forward to welcoming you back for more enchantment in the future! Kind regards Selina Social Media Team
    Written 15 April 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled with family
    Written 12 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.0
4.0 of 5 bubbles2,955 reviews
Excellent
1,420
Very good
683
Average
381
Poor
221
Terrible
251

michael s
London, UK13 contributions
5.0 of 5 bubbles
Jun 2024 • Couples
This was a real surprise, as I did not expect this fun experience. It is artistically presented and a lovely restaurant for lunch.
Written 15 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for this lovely review. We're delighted to have surprised you in a positive way and that you also enjoyed our restaurant as well. Hopefully we can welcome you back one day. Kind regards Selina Social Media Team
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Penny M
Kendal, UK28 contributions
1.0 of 5 bubbles
Jun 2024 • Couples
We were really looking forward to our visit, However we were very disappointed. The displays of the famous people's attire were impressive, but we found the rest of the experience very dated and dull. The gardens were poorly maintained and were shocked by the weeds, completely taking over one of the sculptures. The entrance head was impressive, but the rest of the grounds were full of weeds. Would have been more interesting to be shown how the crystals were made. The whole exhibition needs a lot of money spending on it.
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for recently being our guest and for sharing your honest feedback. We're sorry to read, that we were not able to meet your expectations. All of our chambers of wonders get updated regularly, nonetheless, we can understand that taste in art can vary. Our garden is reflecting the nature of the alps and gets maintained daily by our team and some sheeps. The manufacturing process is indeed no part of our exhibition as it is a long kept company secret and it should remain this way. Hopefully we can welcome you back one day. Kind regards Selina Social Media Team
Written 12 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sue L
2 contributions
5.0 of 5 bubbles
Jun 2024 • Family
Loved everything! Great for all ages!
Good value. Can easily spend several hours there.
Only suggestion would be a shuttle from the Wattens train station.
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for being our guest at Swarovski Crystal Worlds and for rating your experience with five stars. We're delighted to read, that you've loved everything. I hope we can welcome you back soon. Kind regards Selina Social Media Team
Written 12 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hui Joo G
3 contributions
2.0 of 5 bubbles
Jun 2024 • Family
In my opinion the admission was not worth it. There were rooms with ornamental crystals but appearance wise, the crystals looked almost like glass and they did not have the wow factor unfortunately. I was expecting to learn more about the crystal source and making process but did not come across such detail, or if I missed them, then they were not being presented in an entertaining way. On the bright side, there were free wheelchairs upon request and it can be quite handy for elderly or people with special needs.
Written 7 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for recently being our guest and for taking the time to write this feedback. Our chambers of wonders are designed by well known artists and designers such as Yayoi Kusama and Manish Arora. All of them are supposed to invite our guests to explore a world of fantasy and show crystal with all its facets. The production process is indeed on purpose no part of our exhibition as it is a long kept company secret and it should remain this way. Thank you for your understanding. Best, Selina Social Media Team
Written 9 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mirka N
2 contributions
5.0 of 5 bubbles
May 2024 • Solo
Very beautiful place! So interesting and beautiful exhibitions and very friendly staff at the store. A bit difficult to find, Google Maps showed completely wrong place, but found it in the end. Plenty of parking spaces as well. Very enjoyable experience!
Written 5 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for calling Swarovski Crystal Worlds a beautiful place. We're glad to read, that you've enjoyed our chambers of wonders as well as our service. Hopefully we can welcome you back soon. Kind regards Selina Social Media Team
Written 7 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Terry S
Torrance, CA10 contributions
5.0 of 5 bubbles
May 2024 • Family
Really enjoyed the garden grounds and variety of art installations using the Swarovski crystals. Highly recommend using the audio guide to get the most out of the art installations as it provides helpful background on the artists.
Dining at restaurant was very nice as well.
Written 3 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for this lovely feedback and for recently being our guest. We're delighted to read, that you've enjoyed your time with us and also liked our audio guide. Thank you as well for highlighting our restaurant. See you again soon. Kind regards Selina Social Media Team
Written 7 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan P
Brisbane, Australia1 contribution
2.0 of 5 bubbles
May 2024 • Couples
Might be ok for families with children. Don't take the shuttle bus, it's a rip off. Catch the train from Innsbruck to Fritzens-Wattens and walk about 30 minutes. The place is over priced and unsuitable for anyone who is uncomfortable with crowds and small places, but small children will be mesmerised. Plenty of better places around Innsbruck to spend your money
Written 2 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write this feedback. I'm sorry to read, that we couldn't meet your expectations and that you felt uncomfortable. We will consider your arguments and work on improving our services. Kind regards Selina Social Media Team
Written 7 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Annette H
1 contribution
5.0 of 5 bubbles
Absolutely awesome, loved visiting the Swarovski showroom. The winter wonderland was excellent as well as the crystal world of the pop stars which included Elton John and Lady Gaga.
Written 2 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for recently visiting Swarovski Crystal Worlds and for calling your experience awesome. I'm happy to read, that you've enjoyed Silent Light in particular. Hopefully we can welcome you back soon. Kind regards Selina Social Media Team
Written 7 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tourist33291970421
5 contributions
5.0 of 5 bubbles
May 2024 • Family
Excellent... it was raining but the gallery attendant allow us before tiem so that we don't have to wait in rain

The only con is the shuttle service as it was over crowded.
But
Written 1 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for calling Swarovski Crystal Worlds excellent. We hope to welcome you back soon. Kind regards Selina Social Media Team
Written 7 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Smita D
2 contributions
4.0 of 5 bubbles
May 2024 • Family
Museum is beautiful.. but one room had an extremely disappointing and inappropriate display. “Famos” where most popular structures around the world are found is beautiful crystal form, displays vulgar videos within those crystal forms. All these structures have significant importance and displaying such videos within those is disgraceful and disgusting.
Written 29 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for recently being our guest and for taking the time to share your experience. All our chambers of wonders are designed to explore a world of fantasy. We're sorry you felt offended by one of them. This is for sure not our intention. Nonetheless, we still hope you had some nice moments with us. Kind regards Selina Social Media Team
Written 7 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Swarovski Kristallwelten (2024) All You MUST Know Before You Go (with Photos)

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