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Phoenix Fleet LTD

Potter Heigham, United Kingdom
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Phoenix Fleet LTD
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Dean wrote a review Oct 2020
Hythe, United Kingdom2 contributions
Booked a days boat hire with this little hire company. The guy was great explaining all and we were soon on our way, first time on a boat on the broads. As we set off the large company cactus’s they road renting identical boats had a queue round the block - small is best. What a relaxing way to spend the day down to Horning a beautiful riverside village mooring up at The New Inn for lunch. The trip back was just as relaxing and all in all well worth the day hire fee we paid. Even with a spot of rain on the way back with the awning pulled over the only ones getting wet were the stunning swans and nosey ducks on our return journey.
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Date of experience: October 2020
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Si&Hel wrote a review Sep 2020
Ayrshire, United Kingdom177 contributions40 helpful votes
Navigating the Broads is not without it's stresses. Difficult bridges though - are assisted by the skills of the River Pilots at Wroxham and Potter Heigham. Our route up river was aided by two Day Boat Hire Chappies pointing us in the direction of the pilot - he quickly jumped on board and did the necessary. A couple of days later, on the route down stream - the pilot boarded - and we asked where we should go to be pumped out, and not only did he tell us - he took the boat and berthed it exactly where it needed to go! If it hadn't been for Covid- I would have hugged him. What a flipping star!! A shining light of human kindness.
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Date of experience: September 2020
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Penny W wrote a review Sep 2020
Norwich, United Kingdom63 contributions32 helpful votes
well organised and prompt departure ,unlike neighbouring boat hire .The day was wet and miserable ,so we had the canopy up and down like a fiddlers elbow and needless to say it did let some water in however it didn't ruin the experience .With an hour to spare we developed a battery problem so rang ahead and a member of staff reassured us to keep going albeit slowly and they would locate us .We were met and towed back into the yard efficiently and added to the memorable day
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Date of experience: August 2020
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222sallyp wrote a review Aug 2020
Norwich, United Kingdom27 contributions9 helpful votes
Small, more personal and friendly boat hire, catering for your needs. Family friendly, very accommodating, and helpful. Used this company for day boat hire, 3 electric boats for family of all ages and had a fabulous day exploring just a small part of the broads. Would highly recommend them.
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Date of experience: August 2020
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Response from Seaside65771213728, Front Office Manager at Phoenix Fleet LTD
Responded 31 Aug 2020
Thanks Sally - so pleased you enjoyed your trip and we were able to accommodate your party.
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juliet f wrote a review Aug 2020
St Albans, United Kingdom29 contributions13 helpful votes
Brilliant service, boats and tips from the guys, nice to be able to reserve ahead so we didn't have a huge queue to battle through like other services in the area.
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Date of experience: August 2020
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Response from Seaside65771213728, Front Office Manager at Phoenix Fleet LTD
Responded 25 Aug 2020
Thanks Juliet - pleased you had a good time - still best to book ahead especially for our 12 seater boats.
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