Escape Lounge
Escape Lounge
3.5
4:00 AM - 8:30 PM
Monday
4:00 AM - 8:30 PM
Tuesday
4:00 AM - 8:30 PM
Wednesday
4:00 AM - 8:30 PM
Thursday
4:00 AM - 8:30 PM
Friday
4:00 AM - 8:30 PM
Saturday
4:00 AM - 8:30 PM
Sunday
4:00 AM - 8:30 PM
About
Away from the hustle & bustle of the terminal, we offer a place to take some time out before your flight. There’s simply no better way to get your journey off to a flying start! Catch up on the news with our range of complimentary newspapers, enjoy WiFi or simply sit back & relax. Whilst in our lounge, you can enjoy delicious food and drink. Our bar is well stocked with drinks such as wines, beer and spirits, alongside tea, coffee, soft drinks and fresh fruit juice. We won’t lie, we are not a full-service restaurant offering an a la carte menu but we offer great food and drinks at whatever time of day you visit and it’s all included within your booking price*. *Champagne not included. Available for purchase in Lounge.
Duration: 2-3 hours
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- lindaCambridgeNewmarket, United Kingdom99 contributionsReally goodExcellent lounge well worth every penny. Plenty of food and a quiet atmosphere before your flight. You are assigned a table or area. The only downside was the toilet was not in the lounge you had to go up one level to the main toilets. There are disabled toilets in the lounge.Good Morning lindaCambridge, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback and will ensure your comments are passed back to our Team. We are glad to hear you enjoyed the facilities in the Lounge and we look forward to seeing you again next time you’re flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 30 March 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2023Written 25 March 2023
- Joanne CChelmsford, United Kingdom61 contributionsNice pre flight experienceUnsure why there are bad reviews on this place, we found it to be immaculately clean and delicious food with plenty of choice. Polite and friendly staff and comfortable chairs. Full bar and plenty of room. We will returnGood Evening T4490VYjoannec, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback and will ensure your comments are passed back to our Team. We look forward to seeing you when you’re next flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 8 April 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2023Travelled as a coupleWritten 1 April 2023
- Minken12Herne Bay, United Kingdom83 contributionsVisit onPerfectly acceptable, a good start to the holiday. The food is fine, it’s not going to win any awards but it serves a purpose and is better than sitting in the public seating area of the airport! Drink is good, nice pink gin and bottled tonic. The stand out staff member here is Sharon, she works so hard and is very pleasant, she’s a credit to this lounge!Good Evening Minken12, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback and will ensure your comments are passed back to our Team. We look forward to seeing you when you’re next flying out of Stansted, and thank you once again! Kind Regards, The Escape Lounge Team.Written 30 April 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited April 2023Travelled as a coupleWritten 22 April 2023
- Trisha HRennes, France12 contributionsPretty Good.Arrived before my booked time but was allowed in, a big plus! Staff are friendly and helpful. Food ok. Last visit has a really comfortable chair, this time not! It isn’t an oasis of calm, but compared to the manic airport it is a blessing to relax in.Good Evening Britchick61, Thank you for taking the time to review the Escape Lounge. We always really appreciate positive feedback and will ensure your comments are passed back to our Team. We look forward to seeing you when you’re next flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 30 April 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited April 2023Travelled soloWritten 28 April 2023
- NRD522Overtown, United Kingdom95 contributionsFirst visit and very pleasedAfter reading some of the reviews, I seriously thought I had wasted my money and almost regretted it. My findings were as follows. Booked and straight in, no queueing, and even if there was, bookings take priority, so go to the desk. On arrival into the lounge, we were quickly shown a table, and the system explained. We had 3 great hours eating and drinking the wide selection of products. Pleasant and relaxing environment. I enjoyed the hot food selection, sandwiches, and Tetleys beer particularly. I expected it to be busy, and it was, but I would suggest it was money well spent. Thoroughly recommended, but make sure there's space for me!!Good Evening NRD522, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback and will ensure your comments are passed back to our Team. We look forward to seeing you when you’re next flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 2 June 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited April 2023Travelled as a coupleWritten 10 May 2023
- Bellavilla1Gorleston-on-Sea, United Kingdom118 contributionsVery relaxing start to the holidayRelaxing start to the holiday. It was very chilled after doing Heathrow lounge. Staff more friendly and helpful. Would definitely recommend, especially if you have travelled far. The food was lovely and plentiful. For breakfast we had scrambled egg, sausage, bacon beans and hash brown bites also tomato. A good variety of food available.Good Afternoon, Bellavilla, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback and will ensure your comments are passed back to our Team. We look forward to seeing you when you’re next flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 2 June 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2023Travelled as a coupleWritten 31 May 2023
- Nav-Rich48 contributionsIncredibly Helpful staff.Just to say thanks to the staff, especially the lady who I presume was the manager after my confusion with my booking. Your helpfulness and welcoming attitude was really refreshing to see in such a busy place. This was our fourth visit and we will certainly be back next year.Good Evening Nav-Rich, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback, especially when we are so busy over the summer period. We will ensure your positive comments are passed back to our Team. We look forward to seeing you when you’re next flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 12 July 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2023Travelled as a coupleWritten 2 July 2023
- Pat K7 contributionsOk experienceMy experience at the Escape Stansted Airport lounge was fairly average. While the food provided was satisfactory, it didn't particularly stand out. Additionally lack of toilets inside the lounge was little disappointing. However, I was impressed with the variety and quality of the drink selection available. Overall, I would rate my experience as a 3 out of 5.Good Evening, Patryk K, Thank you for taking the time to review the Escape Lounge. We are sorry that we didn't meet your expectation on your visit with us, we will be passing these comments on to management team. We are however pleased to hear that you enjoyed the selection of drinks we have to offer. Kind Regards, The Escape Lounge TeamWritten 12 July 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2023Travelled as a coupleWritten 2 July 2023
- Ann CEssex, United Kingdom288 contributionsGreat visit before flightBooked this lounge with our friends before flying to Corfu to join a cruise. Have to say this is my favourite lounge as been to a few at Gatwick but love this one. Staff were really nice, food and drinks excellent. Will be back next time we fly from this airport. Sad to say we live 20 minutes away but mostly fly from Gatwick as this airport don’t fly to places we like to visit. Shame hopefully they will start flying from here and we can use this fabulous lounge more.Good Evening anncS9878DI, Thank you for taking the time to review the Escape Lounge. We always really appreciate such positive feedback and will ensure your comments are passed back to our Team. We are thrilled to hear you enjoyed the food and drinks selections that we have to offer. We look forward to seeing you when you’re next flying out of Stansted! Kind Regards, The Escape Lounge Team.Written 12 July 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited May 2023Travelled as a coupleWritten 3 July 2023
- Bradders24Forres, United Kingdom3 contributionsMisses the markI have used Escape lounges various times, but this one didn’t quite hit the mark. It started badly by not opening on time, unfortunately this caused a huge queue with backlogs for all customers regardless of booking state. The lady at the initial desk did her best asking for tables to seat those without reservations, but little or no response was to be had from the main desk. When we did finally get downstairs we were expecting it to be totally full, however it was hardly at 50% capacity. The main desk had a task to find out which tables are free and for how long (this would further increase the length of the queue, depending on their proficiency). However, it would seem that the only thing the main desk could manage was to get dressed this morning, albeit late. When you do get in there are plenty of school-type tables and chairs to keep you comfy…not so many sofas. No toilets inside the Lounge, so it does mean you have to walk past all the angry would-be customers giving you daggers as they are waiting to get in. That aside, the food is of decent enough quality, there is a fair amount of choice and the drinks are cold. Not quite up to scratch compared with usual standards.Good Evening Jamie B, Thank you for taking the time to review the Escape Lounge. We can only apologise that on this occasion the Lounge didn’t meet your expectations. We will have a Manager look into this further and can only hope that you decide to visit us in the future. We are however glad to hear that you enjoyed the food and drink we have to offer. Kind Regards, The Escape Lounge Team.Written 12 July 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2023Travelled with familyWritten 3 July 2023
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3.5
970 reviews
Excellent
344
Very good
187
Average
133
Poor
128
Terrible
179
George B
Reading, UK100 contributions
Mar 2024 • Couples
Rubbish 40 minute wait and no notification requiring reservation. In other words manage volume to avoid cost. Check requirements before you go
Written 19 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angelgracediana
Chelmsford, UK20 contributions
Mar 2024 • Couples
Another great experience here with Aziz and the team! Staff always happy, courteous and welcoming, especially Aziz! My only gripe is the choice of sandwiches lunchtime. Would like to see some I like and minus mayonnaise, lol!! See you all soon I hope.
Written 14 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra M
Courcoury, France27 contributions
Mar 2024 • Solo
Spent an hour here today - £25.
Food is very ordinary and little choice. Coffee from a machine. Danish pastries were tasteless. But the worst thing is that there are no comfortable seats. I can sit on a hard chair at a table in the airport for the price of a coffee. And no toilets. You have to go upstairs to the public loos. About time there was some competition in Stansted. This was poor.
Food is very ordinary and little choice. Coffee from a machine. Danish pastries were tasteless. But the worst thing is that there are no comfortable seats. I can sit on a hard chair at a table in the airport for the price of a coffee. And no toilets. You have to go upstairs to the public loos. About time there was some competition in Stansted. This was poor.
Written 12 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keith M
1 contribution
Feb 2024 • Family
I travel most months and have used this lounge many, many times over the years. I've never had a problem until recently, when it has become increasingly difficult to use my Dragon Pass for entry. I cannot book as the time slots finish at 8.45, and most recently on arrival was told there was a 2 hour wait. I managed to get in with family who had booked as they didn't have a pass and was seated with them but was charged £5? No idea why I was charged? When seated I saw plenty of empty tables around me, so really don't understand the 2 hour wait. The staff as always are wonderfully attentive and friendly, although I've noticed a large turnover of staff recently, maybe this says something about how the lounge is now managed. I shall persevere again this month, but it has cast a shadow over what should be a great start to a holiday.
Written 9 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear’ keithmZ1679LU’
Hi Keith, thank you for sharing your recent experience with us. We apologise for the inconvenience you faced with your Dragon Pass and the unexpected wait time, during peak times booking time slots are very limited by your provider at your chosen time, table may seem free once inside the lounge however these are pre booked by other guests who managed to book in advance. Thanks you for your feedback regarding above will work to improve your next visit. Thank you for your loyalty.
The Escape Team
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smith2230
Royston, UK88 contributions
Mar 2024 • Couples
Once again our visit to the Escape Lounge was outstanding. The staff are so welcoming, nothing is to much trouble. They work efficiently and professionally. The food was very good. The salads at lunch were delicious as was the curry abd pasta. Special shout out to Ciara who's smile and warm welcome is a delight. That said all the staff are great and it is a pleasure to escape to thus lounge from the noise and chaos in the terminal.
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ‘Smith2230’
We are thrilled to hear about your outstanding experience at the Escape Lounge, Smith! Thank you for acknowledging Ciara and our team for their warm welcome and efficient service. We pride ourselves on providing a peaceful escape from the terminal chaos. We look forward to welcoming you back soon!
Regards,
The Escape Team
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isabella T
3 contributions
Mar 2024 • Solo
Not worth money at all
The atmosphere is quite rough. Not what I expected at all! The food options were absolutely abysmal. Only two hot food options, one being a pasta cooked for so long you don’t need teeth to chew it. Honestly very unsatisfying experience. Left early so I could go get food elsewhere.
The atmosphere is quite rough. Not what I expected at all! The food options were absolutely abysmal. Only two hot food options, one being a pasta cooked for so long you don’t need teeth to chew it. Honestly very unsatisfying experience. Left early so I could go get food elsewhere.
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isabell
, we're truly sorry to hear about your disappointing experience. Your feedback is valuable to us and we will address the issues you mentioned with our team. We strive to provide a positive atmosphere and diverse food options for all our guests. We hope you will give us another chance in the future.
Regards,
The Escape Team.
Written 12 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison W
1 contribution
Feb 2024 • Family
We had received a lounge pass with our holiday booking we made for a long haul trip ,we received email confirmation immediately and also couple of weeks before our holiday we received the executive lounge pass stating date and time of entry ,
The trip was a holiday birthday treat for my children and we were all excited to start the holiday off with a visit to the lounge
Upon entry the lady took our names and ticked us on her sheet and said to go downstairs
When we arrived downstairs the extremely rude man took pleasure in stating very loudly that we weren’t entitled to be there , despite me showing him our pass with the date and time on . This was very embarrassing and when the manager came over he also said that they were not accepting on the beach customers until May 2024 ,
We left and went elsewhere whilst I called on the beach , they said that yes we should have been allowed in as it was a long haul promotion they had last year that we had booked
On the beach offered us some compensation for the embarrassment and refusal at the lounge (although this wasn’t there fault)
The trip was a holiday birthday treat for my children and we were all excited to start the holiday off with a visit to the lounge
Upon entry the lady took our names and ticked us on her sheet and said to go downstairs
When we arrived downstairs the extremely rude man took pleasure in stating very loudly that we weren’t entitled to be there , despite me showing him our pass with the date and time on . This was very embarrassing and when the manager came over he also said that they were not accepting on the beach customers until May 2024 ,
We left and went elsewhere whilst I called on the beach , they said that yes we should have been allowed in as it was a long haul promotion they had last year that we had booked
On the beach offered us some compensation for the embarrassment and refusal at the lounge (although this wasn’t there fault)
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go22287151612
1 contribution
Dec 2023 • Couples
Food was average, booked direct , seated at the rear that was a cold area, no back ground music, tables too low for eating, dirty tables and floors not being cleaned properly or often enough.
Bar drinks fairly poor , compared with other longes at other airports, cheap beers and wine.
Reception and staff not friendly and male bar attendant not the happiest chap, seating floor staff were good, but areas were prioritised to Emirates.
Bar drinks fairly poor , compared with other longes at other airports, cheap beers and wine.
Reception and staff not friendly and male bar attendant not the happiest chap, seating floor staff were good, but areas were prioritised to Emirates.
Written 7 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Evening, Go22287151612,
Thank you for taking the time to review the Escape Lounge.
We are sorry that we didn't meet your expectation on your visit with us.
If you want to leave any more feedback you can do so on the link below:
https://www.stanstedairport.com/help/feedback-form/
Kind Regards,
The Escape Lounge Team
Written 13 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fearless20142868264
1 contribution
Jan 2024 • Business
Good relaxing vibe. Paula who helped with my lounge pass was exceptional and super friendly - even at 5am. Happy to come again another time!
Written 4 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon Fearless20142868264,
Thank you for taking the time to review the Escape Lounge.
We are thrilled to hear that you enjoyed your stay here with us and that you would visit us again when travelling through.
We look forward to seeing you again when you fly out of Stansted! Have a great day!
Kind Regards,
The Escape Lounge Team.
Written 6 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dannyhodgson
Essex, UK32 contributions
Feb 2024 • Solo
Maricel, Madison and the team were professional, accommodating and polite. Many clients were rude and you could see how rushed they were.
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon Dannyhodgson,
Thank you for taking the time to review the Escape Lounge.
We are thrilled to hear that you enjoyed your stay here with us and we are so pleased that the staff were friendly and professional.
We look forward to seeing you again when you fly out of Stansted!
Kind Regards,
The Escape Lounge Team.
Written 6 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, Is the Escape Lounge at Manchester worth it? I have to wait for EasyJet bag drop to open so I can drop off my bags beforehand. Wondering if I will get the chance for food and drink before having to board. Thanks
Sophie-so7
United Kingdom117 contributions
I’m I reading correctly that the toilets are still not working in airport escape lounge ? Why in 2024 someone isn’t capable of fixing this area please ? People pay a lot of money to use this lounge and you don’t even repair the loo
Andy C
Margate, UK4 contributions
Usually airport lounges have their own facilities but at the escape lounge only 2 assessable toilets and guest generally expected to use the public ones upstairs which are the main airport ones.
They are quite unpleasant and the lounge ones I’m sure they keep one locked to avoid cleaning!
Shame really
titchessex
Essex, UK104 contributions
Dose anyone know email address or phone number for lounge as trying to do a group booking so we all sit together
Ben Lloyd Copywriter
Maldon, UK533 contributions
You can call the booking number on 0808 168 6111
titchessex
Essex, UK104 contributions
Dose anyone know email address or phone number for lounge as trying to do a group booking so we all sit together
lovecountry17
Suffolk, UK284 contributions
How much is a one hour entry?
Caroline D
Greenford, UK47 contributions
If you don't book in advance you probably won't get in. You can book 2 hours before your flight and I paid £36. But I'm not sure about prices as they might be different
Joanned0509
Aveley, UK1 contribution
Hi,
Is oat milk available in the stansted lounge?
Thanks
aris121
Chelmsford, UK180 contributions
No idea… should be available though cause of lactose intolerant people
How far in advance can you book? I’m trying to book for may 2024 but comes up available every date I check
aris121
Chelmsford, UK180 contributions
I just showed up
Are alcoholic drinks free in the escape lounge
Alex
London, UK14 contributions
Most of them, but the best ones are for an additional fee.
TheHolidayStig
36 contributions
Can you take a couple of bottles of drink like water from the lounge with you to drink on board the plane?
Beverley K
Buckinghamshire, UK1 contribution
They don't have bottled water anymore. Only a water dispenser you can use to fill cups while there
Karly D
Hertfordshire 2 contributions
Hello, we are looking at booking escape lounge but i cannot find many gluten free options for all day menu. We would gluten free to make it worth while. Thanks
Sue R
137 contributions
Im sorry I dont know. There isn't a huge selection of food to choose from you may be better off messaging the Escape Lounge directly
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Claim your listingESCAPE LOUNGE: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Escape Lounge
- Escape Lounge is open:
- Sun - Sat 04:00 - 20:30
- Hotels near Escape Lounge:
- (0.82 mi) Hampton By Hilton London Stansted Airport
- (1.35 mi) Novotel London Stansted Airport
- (4.44 mi) The PitStop Boutique Hotel
- (5.00 mi) Harwood House
- (8.42 mi) Piglets Boutique Country Stay - winner of Best B&B in the country 2023
- Restaurants near Escape Lounge:
- (0.00 mi) Sunny Side Cafe
- (0.00 mi) Terracotta Italian Kitchen
- (0.11 mi) LEON Stansted (Landside)
- (1.05 mi) Bottega Prosecco Bar
- (0.66 mi) The Ash Pub