PSR Experience
PSR Experience
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Full view
About
PSR Experience is the trading name of PSR Hire LTD. PSR Hire have been helping deliver "Driving Memories since 2011" in the experience sector. We look forward to seeing you soon, please follow us on Facebook and Instagram for promotions and updates.
This is a Business
This supplier operates as a business.
Sible Hedingham, Essex, England
Awards
Travellers' Choice
2023
Travellers talk about
(31 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
340 reviews
Excellent
273
Very good
17
Average
15
Poor
11
Terrible
24
Craig J
1 contribution
Oct 2023 • Family
Drove three cars Aston Martin V8, McLaren 570s and Porsche 911 turbo. around East Fortune racetrack. It was a fantastic experience. Staff were very friendly and helpful. Instructors were great and assessed driving ability really quickly which allowed me to drive the cars properly. Favourite car had to be the 911. Ridiculously quick on the straight and was on rails going round corners due to 4 wheel drive.
Enjoyed it that much bought myself a Xmas present for best year.
Highly recommend.
Enjoyed it that much bought myself a Xmas present for best year.
Highly recommend.
Written 15 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are thrilled to read your review and we look forward to welcoming you again. Thank you for highly recommending us. Kind regards, The PSR Experience Team 🟠🟢
Written 16 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin W
1 contribution
Nov 2023 • Solo
This was a thoroughly enjoyable event, and you couldn’t meet a more helpful and friendly group of people.
Written 15 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to leave us a review. We are pleased to hear you had a thoroughly enjoyable event and we will pass your comments onto our team. Kind regards, The PSR Experience Team 🟠🟢
Written 16 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacqui K
11 contributions
Nov 2023 • Couples
What a fantastic experience. If you are thinking of doing this go for it. Fabulous, friendly staff. Amazing cars. Everything was great. Martin took me out in the Ferrari California and was giving me all the instructions I needed to get the best out of the car. He was great. Craig took me out in the Porsche 911. What an absolute stunning time. So glad the Porsche 911 was the last car of the day. Craig was superb. He had me driving as I thought I could only dream of. An experience I will never, ever forget and will go back again. Was a little disappointed in the Aston Martin but as that was the first car I went in it was good to get to know the circuit. Want to try the McClaren next time but will also go back for the Porsche 911. Cannot recommend this experience enough. Amazing day. Amazing people.
Written 14 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are elated to hear you had a fantastic experience. We will pass your comments onto our team. We would love to welcome you again, don't forget about the loyalty code printed on the reverse of the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢
Written 15 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian W
1 contribution
Sep 2023 • Family
West to East Fortune Airfield with my family. My son and I were taking out 3 supercars each. The day was fantastic, the weather unbelievably hot and the new extended track was great to drive.
Written 13 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for leaving us a review. We are pleased to hear you had an awesome day out and we really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢
Written 14 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R&T S
Colchester, UK2 contributions
Jun 2023 • Family
Bought as a birthday present for my 13yr son, he had a great day at Woodbridge in 3 cars - Ferrari 458, Lamborghini Gallardo LP560, Aston Martin Vantage V8. The 458 was actually a change to the California we booked which was not available on the day. My son did not mind!
The reception staff were friendly, and it was relatively well organised, my only criticism about that really was that the reception and waiting area was setup in a large aircraft hangar. There were a lot of people standing in there and you had to stay quite close to the paddock entrance gate to hear if your name was being called, as the acoustics in the hangar meant the voices of all the people there became quite mixed together and it was sometimes difficult to hear what was going on, especially when cars were running at the entrance. There was also a bit of a wait between drives due to the number of people participating, but it wasn't too bad.
My son thoroughly enjoyed the driving experience - it's great that kids are able to actually drive these cars. The track time was short and occasionally slow when coming up behind slower cars in a queue, but my son said it was still a great experience, after all he was at the controls of a supercar! Most of the drivers were friendly and my son got on with them. There was an issue with one driver however, which was similar to another reviewer's experience. My son went out in a Lamborghini, and at the back of the track, out of sight of the spectator area, my son said that there was a straight with cones at the end marking out a corner. At the end of this straight my son said he missed the turning and went the wrong side of the cones. Apparently the PSR driver with him shouted at my son for this and was generally grumpy during the drive after that. I was surprised at this as my son is not one for exaggerating things so I know it affected him. I'm still quite annoyed about that situation. I would have tried to find the driver on the day to speak to him about it but my son didn't want me to as he had a drive left to do.
I appreciate these are high value cars on a track with other cars driving around, so safety is paramount, but that was a 13yr old driving a car, a supercar in fact, on a track he's never been to before, so if that PSR driver can't understand that these kids are going to make errors occasionally, and deal with it calmly and politely, then he's probably in the wrong business. I’m sure he must have come across that situation before. It was a bad moment that slightly spoiled an otherwise great day out for my son.
The reception staff were friendly, and it was relatively well organised, my only criticism about that really was that the reception and waiting area was setup in a large aircraft hangar. There were a lot of people standing in there and you had to stay quite close to the paddock entrance gate to hear if your name was being called, as the acoustics in the hangar meant the voices of all the people there became quite mixed together and it was sometimes difficult to hear what was going on, especially when cars were running at the entrance. There was also a bit of a wait between drives due to the number of people participating, but it wasn't too bad.
My son thoroughly enjoyed the driving experience - it's great that kids are able to actually drive these cars. The track time was short and occasionally slow when coming up behind slower cars in a queue, but my son said it was still a great experience, after all he was at the controls of a supercar! Most of the drivers were friendly and my son got on with them. There was an issue with one driver however, which was similar to another reviewer's experience. My son went out in a Lamborghini, and at the back of the track, out of sight of the spectator area, my son said that there was a straight with cones at the end marking out a corner. At the end of this straight my son said he missed the turning and went the wrong side of the cones. Apparently the PSR driver with him shouted at my son for this and was generally grumpy during the drive after that. I was surprised at this as my son is not one for exaggerating things so I know it affected him. I'm still quite annoyed about that situation. I would have tried to find the driver on the day to speak to him about it but my son didn't want me to as he had a drive left to do.
I appreciate these are high value cars on a track with other cars driving around, so safety is paramount, but that was a 13yr old driving a car, a supercar in fact, on a track he's never been to before, so if that PSR driver can't understand that these kids are going to make errors occasionally, and deal with it calmly and politely, then he's probably in the wrong business. I’m sure he must have come across that situation before. It was a bad moment that slightly spoiled an otherwise great day out for my son.
Written 31 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to leave us a review. We are pleased to hear you had a great day and we have taken your comments on board about the Woodbridge venue. We are sorry to hear about the issues with one driver. Can you please send an email to support@psrexperience.com with your PSR reference number so we can look into this further for you? Kind regards, The PSR Experience Team 🟠🟢
Written 3 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandon R
2 contributions
Oct 2023 • Solo
Going to the Top Gear track was a pilgrimage of sorts for me, and getting to drive some supercars was the cherry on top. I had a great experience with all the instructors, but Barry was the absolute stand-out. Not only did he compliment my driving by asking if I had any prior racing experience, but he was always pushing me to extract more from the car; which obviously in turn elevated my experience.
He was also very happy/bubbly, easy to talk to, and listen for advice. And since Barry has previous racing experience (having won multiple championships), he knew exactly what to tell you, and how to tell it in a concise manner.
Great experience, made more great by Barry!
He was also very happy/bubbly, easy to talk to, and listen for advice. And since Barry has previous racing experience (having won multiple championships), he knew exactly what to tell you, and how to tell it in a concise manner.
Great experience, made more great by Barry!
Written 21 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us a review. We are so pleased to hear you had a great experience and we will pass your comments on. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢
Written 24 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom M
12 contributions
Oct 2023 • Family
This was a blast of an experience. Arrived at 14.15 for 14.30 booking and after our orientation/safety talk I was in my first car by 15.10.
Got to drive three amazing cars. An Audi R8 V10, Ferrari California and Lamborghini Gallardo. Loved them all and the speed and handling is amazing, but my favourite was the Audi R8 !!
My instructors Paul, Dave and 'T' who assisted me on the drives were really great. 'T' especially was excellent, explaining lots about the vehicles and driving instruction, as were the others.
Hadn't driven anything like these before and this was exhilarating to speed them around the track.
It was a gift from my family and I thoroughly enjoyed it very much.
I opted to add a damage waiver, which is just sensible (didn't want to pay £5000 for accidents)
Also took the photo and video package ( in car and forward cameras) for a keepsake of my day.
There are a lot of extras, but these are all optional.
It really was a special experience for me ,which I would repeat at another track with maybe different vehicles for variety.
All-round brilliant afternoon.
Got to drive three amazing cars. An Audi R8 V10, Ferrari California and Lamborghini Gallardo. Loved them all and the speed and handling is amazing, but my favourite was the Audi R8 !!
My instructors Paul, Dave and 'T' who assisted me on the drives were really great. 'T' especially was excellent, explaining lots about the vehicles and driving instruction, as were the others.
Hadn't driven anything like these before and this was exhilarating to speed them around the track.
It was a gift from my family and I thoroughly enjoyed it very much.
I opted to add a damage waiver, which is just sensible (didn't want to pay £5000 for accidents)
Also took the photo and video package ( in car and forward cameras) for a keepsake of my day.
There are a lot of extras, but these are all optional.
It really was a special experience for me ,which I would repeat at another track with maybe different vehicles for variety.
All-round brilliant afternoon.
Written 6 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for leaving us such a detailed review, we really appreciate your feedback. We will pass your comments on. We would love to welcome you again, don't forget about the loyalty code printed on the reverse of the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢
Written 10 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James
3 contributions
Mar 2023 • Couples
Used this company many times and it's always an absolute thrill and joy every time.
Amazing range of super cars, tracks and options, totally awesome.
Paul and his team are great!
Amazing range of super cars, tracks and options, totally awesome.
Paul and his team are great!
Written 24 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We love that you are a returning customer. We really appreciate your loyalty and feedback. Thank you so much for taking the time to leave us a review. Kind regards, The PSR Experience Team 🟠🟢
Written 26 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neil T
Swansea, UK2 contributions
Sep 2023 • Family
The supercar driving experience was bought for me as a gift. I chose the Aston Martin Vantage and Ferrari California, but this wasn’t available on the day so picked the Ferrari 458. instead. There was some waiting around and I had over an hour for my first ride in the Vantage, but time went quickly watching the array of other cars. It was great, it took a while to get used to the track so would suggest the track familiarisation, which was extra but the instructor was good and pushed me. Then we broke for lunch and I was first into the Ferrari afterwards, my instructor was Mohamed who was brilliant. He really pushed me and his expert advice made me go faster each lap, making me stay on an additional lap which cost me extra but was well worth it. Finally I had a hot lap in the taxi with 2 other family members which we all enjoyed drifting around the track. I’ve read other reviews and were there costed add ons - yes, were there video / photo packages extra - yes, but I expected this. Did I have a memorable and exhilarating experience - yes, would I go back definitely and insist Mohamed was my instructor.
Written 23 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for leaving us a review. We are thrilled to read your comments and we will pass them on. We would love to welcome you again. Don't forget the loyalty code printed on the reverse of your driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢
Written 26 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
steven l
1 contribution
Aug 2023 • Family
My son had an experience here he won't forget in a while. Firstly, he drove x2 Lamborghini, then a mustang. The second Lambo had a disgusting instructor named MUHAMMAD, also known as "Mo," who apparently is well liked and a good instructor. He spoke to my 14 yr old son like a piece of dirt, shouting at him for braking with his left foot.
He has only ever driven a go-kart, and yes, I get its dangerous, but he should have taken him back in and explained more and if only I could post the audio of how he speaks to him, it would make your toes curl.
I've complained, and PSR are not interested in the slightest. Over 3 weeks to get a reply, which just sang "Mo"s praises and didn't even apologise. I was blagged they would look at it, but it doesn't take 3 weeks, so hence why I'm leaving my colourful review.
I asked to meet up with this fella, which they ignored, as I'd love to have seen him speak to me like that. Very disappointed as I would have liked to have him sent down the road.
I was not there at the time as it was a birthday present from his Nan, an experience he should have loved. I watched the USB he bought for £39 and discovered the language from this particular instructor. Fuming is an understatement, but I now just hope I can save someone else's son/daughter going through this.Also, its another £39 for a practise lap, but this is "Mo" driving you all around the track in a minibus. Not lying.
He has only ever driven a go-kart, and yes, I get its dangerous, but he should have taken him back in and explained more and if only I could post the audio of how he speaks to him, it would make your toes curl.
I've complained, and PSR are not interested in the slightest. Over 3 weeks to get a reply, which just sang "Mo"s praises and didn't even apologise. I was blagged they would look at it, but it doesn't take 3 weeks, so hence why I'm leaving my colourful review.
I asked to meet up with this fella, which they ignored, as I'd love to have seen him speak to me like that. Very disappointed as I would have liked to have him sent down the road.
I was not there at the time as it was a birthday present from his Nan, an experience he should have loved. I watched the USB he bought for £39 and discovered the language from this particular instructor. Fuming is an understatement, but I now just hope I can save someone else's son/daughter going through this.Also, its another £39 for a practise lap, but this is "Mo" driving you all around the track in a minibus. Not lying.
Written 20 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to leave us a review. We take any complaint we receive extremely seriously; we always want all our guests to leave with a smile on their face and returning time and time again. We are genuinely sorry that this wasn’t the case for your son on this occasion.
In our email responses to your complaint, we highlighted that we had passed your feedback onto the Event Manager which has been actioned upon and changes implemented. We were not ignoring your response, to us it read as if you had closed communications with us. As you have acknowledged, unfortunately the participant wasn’t controlling the car safely. This put the person in question in a compromised position who endeavoured to still complete and deliver the experience.
We do completely understand and empathise that the lack of car control was not done intentionally and was likely a reflection on experience in go karts and possibly nerves. We can assure you that the footage in your case was reviewed, escalated and that your complaint was dealt with thoroughly and professionally and appropriate action was taken internally.
Unfortunately, we cannot/will not arrange personal meetings for members of the public with any members of our team.
We would just like to take this opportunity to highlight that the ‘practise lap’ which we call ‘familiarisation laps’ are £10, not £39. Please see the Fees and Charges page on our website https://www.psrexperience.com/fees-and-charges/.
We genuinely hope your son enjoyed the other two drives he completed with us as part of his experience.
Kind regards, The PSR Experience Team 🟠🟢
Written 22 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience