Honest feedback, now the park is now designed for small children shouldn’t the ticket prices for adults be reduced? Adult tickets were £13.50 in September 2019 and included the 5/6 thrill rides you had then. Prices are now over double if you pay on the day and the only good ride left is Eagles Claw

We visited on the first day they opened Saturday 25th March. It started off well with a lovely warm greeting and pictures with the Dragon an new dinosaurs. We headed straight for the train to go to skeleton cove. Since the park was quite quiet we didn’t have to queue, however some staff members refused to let some of group on the rides even though they were tall enough! When challenged by this I kept getting told these were the rules! I paid full price for all the children in the group as they were over 90cm. With now screaming/crying children we headed to The Grill Cafe for some Lunch only to find that it was serving drinks only. We headed back to the start of the park to get some lunch there. The fish and chips counter was incredibly fast and the food was prepared and served efficiently, however the counter next to it which served hot dogs and chicken nuggets were so slow. It took nearly 40 minutes for the food to be served only to find that the orders weren’t taken correctly and the wrong food was given and the chips were cold. We then had to wait another 10 minutes for these to be corrected! After lunch the weather changed and it rained quite heavily. So now when we headed back off to try and go on some rides we found that these were now closed due to the weather. We paid a lot of money as there was 7 of us and the kids barely got to go on any rides! Such a shame as we travels 1hr and 40 minutes to get there!

I visited today with my 6 year old. I love Lightwater Valley and I've been going for many years. I have to say I was shocked by the cost of the entrance fee but decided to pay it anyway. I was disappointed. It is expensive for what it is. To be fair my son had a lovely day which was the most important thing but the entrance fee for the rides available is disappointing. The majority of the food outlets were closed too and the ones available were super expensive. I had to pay extra for a few crispy onions on a vegan dog. The game stands were all closed next to the twister. Its sad to see the park now in comparison to its former glory. The restaurant was all closed up and now sells drinks only. The old ultimate station remains but looks tired. The place was empty too :(. For the current prices I can't honestly say that I would return. It's an expensive day out for beautiful surroundings and a handful of rides. The staff were lovely and it's clear that everyone is doing their best. The park needs some proper investment but giving the repairs for the Ultimate not being possible big investment seems unlikely here and without the Ultimate the place doesn't have the same appeal. Thanks for the memories LWV, if prices do go down we'd be happy to return.

The site is showing signs of aging cracked paint and broken masonry. Many rides gone but not replaced. When they are replaced it’s with cheap sets, such as the Alice in wonderland. Food wise 15 minted for a pancake and received a tasteless piece of thin batter, hot chocolate was like warm water, girl behind the counter said “sorry it’s been like that all day” then to top it of, when we go to the exit of a ride to use the disability pass, the staff member “Tony” tells us to join the back of the cue as he doesn’t care for disabled. At that point the day was done!!!

Prices are not thought carefully .Not enough rides for adults for the full adult price (2in total) and overpriced ( full adult price ) for children up age of 6 due to hight restriction. My granddaughter was not able to go on half of the rides, meanwhile we paid full adult price for her. Overall we made it a nice day out but left a bit disappointed

Visited the theme park today and made the most of it before the rain came in at 1pm, I can't imagine many rides would be open in the rain and little else to do in that situation. Anyway it was very expensive to get in, £110 for two adults and two children. The first port of call was crazy golf, but we're told that was extra which did hit a nerve after the debit card took a hit of £110. The kids enjoyed the day to be fair, but as adults I think we look around with a more critical eye, there's not actually that many rides really, but alot of walking to do between them. The the park looks big and feels big but things are very spaced out. I'd say there's plenty of under 5 rides for the little ones but not so many for older children or adults.

The site itself could do with an update. However it is clean and the area well landscaped. This site is aimed at up-to 12yrs, I’d probably say more suited to 6 - 10yrs. It’s a massive shame for families who have teenage children as well as under 10’s. Even a couple of bigger rides to provide an experience for all, otherwise I would suggest lowering the price of over 12’s tickets as they are essentially bystanders paying full price. I wouldn’t go back as there are plenty of sites which offer something for everyone at a similar price. I wouldn’t advise visiting with under 12’s unless you live local, it wasn’t really worth the travel or money. Such a shame.

We came as a family of 5. Myself and my partner brought our Australian niece and nephews for a day out. The rides were amazing, shows great and staff lovely. The only let downs were the toilets and food. The toilets were disgusting and smelt foul. As for the food there was nothing to choose from other than processed food. Nothing fresh and healthy for those who have allergies. We ordered from the cafe anyway and we waited 45mins for a jacket potato, a toastie and beans on toast. When they finally arrived the food was cold and unappealing. The park wasn't busy at all. The excuse was we are training new staff and they have no idea what they are doing. Safe to say the 3 customers in the cafe complained and we all got refunds as the food was beyond edible. We had to leave the park to feed the kids and come back. As stated the staff were lovely just a shame that they feel its ok to sell beans on toast for £5 that was cold, mouldy and 45 mins late.

Family of 6 high prices for families for what's there. We used to love this place but seems like it's sadly gone down hill... shut down rides and alot of waste land. Not a great deal there...then when we went to the grill and ordered the 4.95 hotdogs the lad said we couldn't have it as it was 6.95 but I explained it was for my son we didn't want the meal deal or the large hotdog we wanted the 4.95 small hhotdogs advertised he said well its not on my till do you can't have it...in the end they did honour the order but jeee did it have to be this complicated. Won't be back in a hurry sadly.

We've been regular visitors to Lightwater Valley with our family and this was our first visit since its changed ownership. Maybe we should have checked the website before visiting ..... many of the larger rides have been removed leaving it more suited for younger children now. Park is still beautiful and well maintained but we struggled to find suitable rides. Luckily (for us) the park was extremely quiet on the Bank Holiday so they rode the same attractions many times. Definitely lost its mojo. And £8.50 for two coffees from a vending machine and one biscuit? Come on ..... it feels like prices are driving visitors away. Sadly that will be our last visit to LWV