Turpins Lodge
Turpins Lodge
3
About
A friendly, fun horse riding school for all abilities from complete beginner to experienced riders. Offering group and private lessons as well as hacking over the beautiful Oxfordshire countryside.
Meets animal welfare guidelines
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3.0
2 reviews
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
1
Jess
2 contributions
Sep 2022 • Friends
This is a long established family owned riding school catering for all abilities. They are incredibly friendly and helpful. I’ve been going here on and off for about 15 years and no matter how long it’s been since I’ve been there they always try to accommodate me.
Written 17 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn D
14 contributions
Aug 2021
Rude owner that made us feel unwelcome through two unfriendly comments!
Further more to our disappointment the lodge was not only unhygienic but also unsafe in the time of a global virus and we have compiled a list to specify key things that should be part of a mandatory checklist under the owners responsibility:
dirty food stained and rusty sauce pans and cutlery
dead rat at the end of driveway noticed on arrival and still not removed on departure!
owners aggressive dogs made it difficult to leave the lodge
as stated on site working WiFi however we were unable to connect throughout our stay
yellow/ brown stained bath tub
jets not working in bath tub
blood spot on bedroom pillow case large burnt food stain on rayburner
dirty stained glasses
cob webs everywhere
broken plug sockets
old broken fountain unlike site pictures when fully functional
one working battery between three tv remotes
untrimmed hedges around hot tub causing debris in the water
unstable bar on hot tub unable to move
unusable barbeque due to time consuming amount of debris needing to be burnt off
no privacy to and from hot tub whilst in swimwear with young children present!
one and a half amount of loo roll that ran out
unpleasant smell of diesel from outdoor tank
unbelievably hot kitchen/ lounge area due to instructions from the guest book that the rayburner should not be altered
No curtesy check to see if everything was ok with the accommodation and no possible contact with owner
Photographic time stamped evidence of all the above
We left the lodge one night early from a two night stay as we did not feel comfortable or welcome to stay
Despite emailing the owner when we returned home, we gave her the respect of dealing with the matter privately before our review however, she took no responsibility for her lack of hospitality and hygiene and simply passed the blame. It is now over a week later and despite our efforts we have received no apology or compensation
This place should not be advertised
Further more to our disappointment the lodge was not only unhygienic but also unsafe in the time of a global virus and we have compiled a list to specify key things that should be part of a mandatory checklist under the owners responsibility:
dirty food stained and rusty sauce pans and cutlery
dead rat at the end of driveway noticed on arrival and still not removed on departure!
owners aggressive dogs made it difficult to leave the lodge
as stated on site working WiFi however we were unable to connect throughout our stay
yellow/ brown stained bath tub
jets not working in bath tub
blood spot on bedroom pillow case large burnt food stain on rayburner
dirty stained glasses
cob webs everywhere
broken plug sockets
old broken fountain unlike site pictures when fully functional
one working battery between three tv remotes
untrimmed hedges around hot tub causing debris in the water
unstable bar on hot tub unable to move
unusable barbeque due to time consuming amount of debris needing to be burnt off
no privacy to and from hot tub whilst in swimwear with young children present!
one and a half amount of loo roll that ran out
unpleasant smell of diesel from outdoor tank
unbelievably hot kitchen/ lounge area due to instructions from the guest book that the rayburner should not be altered
No curtesy check to see if everything was ok with the accommodation and no possible contact with owner
Photographic time stamped evidence of all the above
We left the lodge one night early from a two night stay as we did not feel comfortable or welcome to stay
Despite emailing the owner when we returned home, we gave her the respect of dealing with the matter privately before our review however, she took no responsibility for her lack of hospitality and hygiene and simply passed the blame. It is now over a week later and despite our efforts we have received no apology or compensation
This place should not be advertised
Written 21 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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