I had booked my one-way transfer from the airport to my Burnaby hotel online approximately one week in advance. Total cost was $71 USD. The vehicle was waiting as I exited baggage claim, but that is the only good thing about the entire experience. Upon...More

We felt very sorry for the young woman at the airport fielding all the abuse from irate customers. We waited close to two hours for a car. Had booked and paid in advance. This gave absolutely no priority over walk ups. Why book? Although taxi...More

Travel agent had given me a voucher - I expected a car to be waiting for me. This was a terrible experience. Unattended desk at 8pm. Phoned number - eventually answered. Told first car would be 20 minutes- wait by kerb - first come /...More

We used Aerocar from the airport to the hotel and it worked out very nice for the four of us with lugage. Very nice and helpful personel.

Long booked, waiting for our arrival, clean and well equipped vehicle with a pleasant, knowledgeable and courteous driver. Impressive service from a conveniently situated provider. Recommended but I don't know the individual cost as service was provided within a wider package.

We live on the Coast in a small community so decided it would be a treat for grandson's to ride in a stretch limo to the Vancouver Aquarium for their Birthday. They were awe struck when the car pulled up outside the hotel. The Driver...More

I booked and paid for this service in advance and arrived to find there was no car. One of the drivers commented "oh you're just a walkin" well no I wasn't actually. Noticed the vehicles to be old. A vehicle finally arrives 30 minutes later....More