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Review Highlights
Really not great

Had a therapeutic massage at this spa. Am a massage regular. This one wasn’t the greatest... read more

Reviewed 11 March 2018
steilkurve
,
Montreal
via mobile
Excellent

Had a therapeutic massage by Anne and it was excellent. She has a strong and at the same time... read more

Reviewed 25 October 2017
EcHealey
,
Hamilton, Canada
via mobile
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Traveller Overview
  • Excellent21%
  • Very good34%
  • Average25%
  • Poor17%
  • Terrible3%
11 Mar 2018
“Really not great ”
25 Oct 2017
“Excellent”
About
Completely renovated, the design and elegance of the Moment Spa Fairmont Tremblant is now the perfect addition to the exceptional and distinguished experience that offers the Mont-Tremblant resort. This timeless retreat promises well-being and...more
Contact
3045 Chemin de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada
Website
+1 819-681-7680
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1 - 10 of 27 reviews
Reviewed 11 March 2018 via mobile

Had a therapeutic massage at this spa. Am a massage regular. This one wasn’t the greatest. Therapist worked on areas like my upper arms that no therapist ever has before. And it was actually uncomfortable borderline painful. Had to ask twice to go softer. Also,...More

Date of experience: March 2018
1  Thank steilkurve
EquipeAmerispa, Responsable relations publiques at Moment Spa Fairmont Tremblant, responded to this reviewResponded 13 March 2018

Hi, Thank you for sharing your review. We are sorry to hear of this unfortunate situation. We are constantly working to improve our procedures and always take your comments and suggestions into consideration to offer a service that will live up to your expectations. We...More

Reviewed 25 October 2017 via mobile

Had a therapeutic massage by Anne and it was excellent. She has a strong and at the same time sensitive technique that was perfect. Actually can turn my head now! Have tried other spas and have to say that the combination of professional staff, from...More

Date of experience: October 2017
3  Thank EcHealey
EquipeAmerispa, Responsable relations publiques at Moment Spa Fairmont Tremblant, responded to this reviewResponded 27 October 2017

Thank you for sharing your review. We are more than happy to read your comments regarding your experience at our Moment Spa Fairmont Tremblant. We are really proud of our team and will forward them your review. We hope to have the pleasure of welcoming...More

Reviewed 19 March 2017 via mobile

Was very disappointed with my massage. Supposedly I had a "therapeutic" massage, but was more like a "relaxation" massage. Very superficial. Seems like she had a set pattern of movements she went through, rather than client specific. I mentioned I have tight hips. Her English...More

Date of experience: March 2017
1  Thank familyof5Ontario
Reviewed 20 January 2017

Great first-time experience at the spa at the Fairmont. Denis provided an excellent massage - thank you! Not inexpensive for sure, but a real treat. If there weren't so many outdoor distractions, or if the weather was bad, I would have returned for other services.

Date of experience: January 2017
1  Thank JWlovesluxury
Reviewed 4 January 2017

Went for a pedicure, which was fine and enjoyed trying out my French with the lovely manicurist. The spa is crowded, overpriced and poorly equipped. Had to wait for 1 of 2 nail dryers, watching another woman drying her nails while sitting with the dryer...More

Date of experience: December 2016
1  Thank Wendy K
Reviewed 8 August 2016 via mobile

My husband went for a massage and was pkeasantly surprised by the quality of service he received. I went for a pedicure the young lady was very friendly and nice, not a ton of colors to choose from but they give you the nail polish...More

Date of experience: August 2016
Thank joseep278
Reviewed 2 February 2016 via mobile

Be aware this spa is staffed by some lovely qualified people, however they are working in a location that needs a facelift and has poor policies for client experiences. Access to the pool (even on a slow weekday) doesn't allow access to swim or hot...More

Date of experience: February 2016
2  Thank ottravel5
Reviewed 28 January 2016 via mobile

I have been to a lot of spas, and for the class of this hotel I was expecting something higher end. Wrong. This is a very underwhelming place, less a spa and more a place to get a treatment. They don't even have a bathroom...More

Date of experience: January 2016
Thank Kolobok
Reviewed 29 December 2015

My husband and I are avid travelers and usually finish our trips with a massage so we know our way around a spa....well the women greeted us with an option of changing in the massage room or a robe. I've never had an option, you...More

Date of experience: December 2015
Thank beth l
Reviewed 8 September 2015

I recently booked a massage at the Amerispa Tremblant. I was advised to arrive 15 minutes early and that I could arrive earlier if I wish to take advantage of the Fairmont's pools and hot tubs. The room was a comfortable temperature and my masseur...More

Date of experience: August 2015
Thank Adriel17
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