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Balnea

Certificate of Excellence
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Address: 319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
Phone Number:
+1 450-534-0604
Website

TripAdvisor Reviewer Highlights

Read all 269 reviews
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  • 71
    Excellent
  • 25
    Very good
  • 4
    Average
  • 4
    Poor
  • 6
    Terrible
Delightful and Serene Spa

Recently, my partner treated me to a special day at the spa. It was delightful and serene experience. The location is ideal, perched high and overlooking a lake. We spent a... read more

5 of 5 bubblesReviewed 3 days ago
Pardo M
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269 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

Recently, my partner treated me to a special day at the spa. It was delightful and serene experience. The location is ideal, perched high and overlooking a lake. We spent a great day in and out, and took advantage of a wonderful, soothing massage. Can't ask for more.

Helpful?
Thank Pardo M
Montreal, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

I visited this spa with my husband for a relaxing experience and simply to unwind. The Balnea had come highly recommended by friends. The site is very beautiful and well maintained. There are rules that urge guests to be totally quiet in some areas and that prohibits the use of cell phones in most areas... that, to me, is essential... More 

Helpful?
Thank celinecoucou
Charles B, Responsable des relations clients at Balnea, responded to this review

Bonjour Celinecoucou, Thank you for letting us know about your experience and we are sorry to read your disappointment. Your comments don't reflect our philosophy and the experience we want to provide to our guests. I also would like to contact you regarding the situation you experienced. Could you send at charles@balnea.ca your phone number to call you at the... More 

Dollard-des-Ormeaux, Quebec, Canada
Level Contributor
58 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 week ago

My honey treated us to a day of cocooning with a couple's wrap (grape and algae with body exfoliation) and later a couple's massage; couple's means we shared the experience at the same time in the same room. The 4 people who "treated" us were very professional, discrete and masters at their arts. Between these treatments we enjoyed the outdoor... More 

Helpful?
Thank Sue C
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

SPA/LOCATION Nice Spa location near the lake with a beautiful view on the mountains. Various relaxation areas (like beds, chair, sauna, etc.) in a modern building, very cozy and clean places. There cold bath were great, but since there was only 2 hot baths, this was a little bit too crowded. MASSAGE Not a frequent user, but the overall experience... More 

Helpful?
Thank jean mathieu p
Montreal, Canada
Level Contributor
57 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 15 February 2017 via mobile

Loved the place. There are different areas, next to the lake, up the hills, lively place. The spa services are great. The food is also quite good at the little cafe. It's a rather isolated place so you feel relaxed. Would certainly go again.

Helpful?
Thank Papchoum1976
Montreal
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 5 February 2017 via mobile

I have been to Balnea spa many times for the thermal experience and for massages over the last 2 years and used to consider it one of my favorite places to unwind. However, I visited the spa in November of 2016 to surprise my boyfriend with a couples' massage and was shocked at the unprofessional behavior of their staff and... More 

Helpful?
1 Thank Marianne N
Charles B, Responsable des relations clients at Balnea, responded to this review

Bonjour Marianne N, BALNEA has been communicating with you since last November. We have tried to please you as much as possible, following our professional evaluation standards. Our team members have individually reported the event. It is clear that the issue has no relation with the quality of the massage you and your accompanying member received but rather about the... More 

Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 February 2017 via mobile

I have been twice and both times after five for the thermo experience. You won't be disappointed. It's a beautiful setting and everything is clean and serene. Worth the visit.

Helpful?
Thank James C
Sherbrooke, Canada
Level Contributor
40 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 25 January 2017 via mobile

Paradise all year round. Food is amazing Installations are 5* Best massage ever If I could, I would be there every week !

Helpful?
Thank Ally2509
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 January 2017 via mobile

It was a great visite. My daughter, her friend and i went for the evening. Spent hours in the spa. We also had supper in the restaurant. The food was exquisite. The service was the best. A great time we had. Really relaxing.

Helpful?
Thank Joanne B
London, United Kingdom
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 January 2017

The plan was for my date and I to go on a walk and then to spend time at the spa. We arrived and were given clear directions for how to find the path around the lake. We took our time, enjoyed the falling snow and quiet in the woods and then came back to the spa for the thermal... More 

Helpful?
Thank cindyrobert

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Questions & Answers

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Antigua, Guatemala
3 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?