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Cheeky Monkeys Playbarn

Chaplins Farm, Cambridge, England
+44 1223 881658
Website
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Review Highlights
Overpriced, understaffed.

Considering that they charge so much for so little, they have not been putting money back into the... read more

Reviewed 3 days ago
Zippie80
,
Cambridge, United Kingdom
Not a good experience

We took two children aged 2 and 5 to this facility. Although not particularly busy the place was... read more

Reviewed 1 week ago
Ann B
,
Cambridge, United Kingdom
Read all 34 reviews
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Overview
  • Excellent32%
  • Very good29%
  • Average11%
  • Poor8%
  • Terrible20%
2 Nov 2016
“Tired looking”
3 Oct 2016
“Very good play barn”
LOCATION
Chaplins Farm, Cambridge, England
CONTACT
Website
+44 1223 881658
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Reviews (34)
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1 - 10 of 33 reviews

Reviewed 3 days ago

Considering that they charge so much for so little, they have not been putting money back into the barn, or the outside play area. It really is the most basic playbarn I have vistited (I have been to a lot!) Most of the outdoor toys...More

Thank Zippie80
Reviewed 1 week ago

We took two children aged 2 and 5 to this facility. Although not particularly busy the place was untidy and the floor dirty. Tables had been left in a filthy state. The staff were unwelcoming. I think there is a health and safety issue here....More

Thank Ann B
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 2 days ago

Dear Ann, Thank-you for your feedback. It is with much dismay I learn of your comments as we pride ourselves on cleanliness and friendliness which the vast majority of customers compliment us on. As you say we were not particular busy that day so I...More

Reviewed 1 week ago

I took my grandchildren to Cheeky Monkeys yesterday, they had a really great time, the indoors is a relaxing place for the adults, clean and with good food options, the outdoor area is also really good for kids, the setting is beautiful and I thought...More

Thank Jan B
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 1 week ago

Dear Jan, Thank you so much for taking the time to feedback on your experience. I am delighted to hear both you and your grandchildren enjoyed your time at the playbarn. Thank-you for commenting on the cleanliness and organisation of the playbarn. Staff work hard...More

Reviewed 2 November 2016

As expected for a small soft play area. I think the outside playground equipment looks a bit worn out. Kids enjoy it there.

Thank LondonTipi
Reviewed 3 October 2016 via mobile

I've always liked Cheeky Monkeys. The staff keep a good eye on what's going on and step in appropriately if the kids start misbehaving. The cakes are lovely too. My wife loves the home-made chocolate cake.

Thank Tim C
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 5 October 2016

Thank-you so much Tim for your feedback. I am glad to hear you appreciate staff supervision and our homemade cakes! Thank-you for taking the time to write. Best wishes Mel

Reviewed 29 September 2016 via mobile

Had a good time today at cheeky monkey's. Nice little area for babies but a little expensive. Took my one year old and it was £3.80, he can't even walk yet! Lovely and clean and food not too bad. Felt very welcome and happy to...More

Thank Adrienne W
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 5 October 2016

Dear Adrienne, Thank-you for your review. I am delighted to hear you had fun with your child at our soft play facility. Under ones are free but we charge for over ones as it is predominantly a play centre for pre-schoolers. I hope you enjoyed...More

Reviewed 25 September 2016 via mobile

We took our daughter for a 4th birthday at cheeky monkeys. The play centre was not crowded but it was very average and dull looking. The cafe area was very basic with tasteless hot beverages. The wood cabin where the kids snacks were served was...More

Thank Skeetey
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 6 October 2016

Thank-you for writing about your experience at the Playbarn. I am naturally disappointed you found it dull and average and am wondering if that was from a child's or adult's perspective. The playbarn was designed for pre-schoolers in mind and I tried to incorporate as...More

Reviewed 10 July 2016

We held a birthday party for one of our young children and 19 guests at Cheeky Monkeys on Saturday. Several friends and classmates have held parties here over the last year, so we knew what to expect, and the friendly, experienced staff made sure that...More

1  Thank Helen L
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 13 July 2016

Dear Helen, Thank-you for writing such a comprehensive and complimentary review. It is always rewarding to learn both parents and children have had a good time at Cheeky Monkeys and that the cleanliness, friendliness and efficiency is appreciated. I will forward your comments to the...More

Reviewed 3 June 2016

I went to CM over half term, and have been here a few times previously, however I was particularly disappointed this visit and believe parents should perhaps be aware of the following: The inside play barn advertises a maximum capacity of 56 children, we arrived...More

Thank J02B
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 14 June 2016

Dear Customer, It is with regret I am having to write a response on the Trip Advisor forum as I would much prefer to address any issues personally. Firstly I would like to apologise for your unsatisfactory experience during half-term. I am the first person...More

Reviewed 3 March 2016

Abbey loved her time here. Slides, soft balls, things to climb and above all...FUN...... We will return and go in summer for the outdoor entertainment. Great for the kidsMore

1  Thank CLIVE P
741mel2016, Owner at Cheeky Monkeys Playbarn, responded to this reviewResponded 6 October 2016

Dear Clive, It is lovely to hear you and your family had a fun time at Cheeky Monkeys. If customers leave happy, having had a positive and fun experience with their children then it makes our job very rewarding and worthwhile. Thank you for the...More

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