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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number:
+44 1244 380280
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 9,236 reviews
Visitor rating
  • 6072
    Excellent
  • 2047
    Very good
  • 641
    Average
  • 270
    Poor
  • 143
    Terrible
Great day out for everyone! Lots of infant animals!

Fantastic day out, lots of things to do and plenty of animals to see. Zoo hosts a few baby/infant animals currently (2017), which is gorgeous to see. Set out extremely well and... read more

4 of 5 bubblesReviewed yesterday
Will B
,
Greater Manchester, United Kingdom

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9,236 Reviews from our TripAdvisor Community

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Showing 9,173: English reviews
Greater Manchester, United Kingdom
Level Contributor
41 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Fantastic day out, lots of things to do and plenty of animals to see. Zoo hosts a few baby/infant animals currently (2017), which is gorgeous to see. Set out extremely well and staff very helpful. Only concern was no water in concrete sinks for rhinos, and the chimps seemed stressed and disturbed; a couple of them were swaying. We know... More 

Helpful?
Thank Will B
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Get the app its great! Lovely birthday present for my wife!Friendly staff and the attraction was good value even better value with a disability ticket. The rain and cold did not ruin the day.This place is probably the biggest zoo ive been to and the animals seem well cared for. We spent 5 hours here!

Helpful?
Thank reikazen
Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Second time visiting Chester Zoo, probably my favourite out of the UK zoos I've visited. The talks were really interesting and well delivered and the variety of animals was spot on too. Don't forget to find the aardvark, found him/her late on and was the highlight of our trip!!

Helpful?
Thank blondeandy
England
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Visited recently for a birthday visit. Plenty of animals, staff seen all around the different animals so if you have any questions there's someone to talk too. You need to use the map to get around with it being such a big place. Lovely day out!

Helpful?
Thank Toni B
Norwich, United Kingdom
Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Went for a day visit to Chester Zoo in February and had a great time. Pre-booked tickets through their website which made entry quick in the morning. The zoo is huge and had a good selection of animals to see. Our favourite was the elephants, lions and giraffes but they were all good. There is a monorail which shuttles around... More 

Helpful?
Thank ollie1985
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Chester Zoo is a fantastic place to go to either by YOURSELF, as a COUPLE, with FAMILY and or with FRIENDS. There is so much to see and do. The food outlet serves delicious hot and/or cold food and drinks. The shop is great value for money. The toilets are super clean. We never saw any litter on the floors... More 

Helpful?
Thank Helen F
Birmingham, United Kingdom
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

This was the second time I've been to Chester ZOO in 4 months. It's still as completely amazing as the first time. The animals have me in awe and we got to see some creatures and animals we didn't the first time including the Rhinos. I didn't realise how big they were and they definitely were keen on each other...... More 

Helpful?
Thank ParisChante
Chester, United Kingdom
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Absolutely amazing! All the staff were lovely and smiley, the animals seemed happy, so much to do, to the point we were there all day and still didn't get to do everything but that's fine because the day was jam packed and never a dull moment! My favourites were the bat cave, the butterfly enclosure and the reptiles and birds!... More 

Helpful?
Thank meganahewitt
Carlisle, United Kingdom
Level Contributor
239 reviews
135 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

This was our second visit and again we had an amazing time. The zoo is well worth a visit. The 2nd baby elephant is a must see.

Helpful?
Thank Keiran F
Sheffield, United Kingdom
Level Contributor
71 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

We spent a full day here recently when we were visiting Chester. We have two teenage girls who can sometimes be a bit difficult to keep happy but Chester Zoo delivered. In fact, we didn't quite get to see everything on their list before it closed! It was quite pricey but we thought it was worth it and it did... More 

Helpful?
Thank hatti10

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?