Day at the zoo . Seen many animals including monkey, chimps and dusky padamelon. Very happy with the amount of animals we were able to see. Also many places to eat and get drink around the grounds. Yet there were a few things I was disappointed in, like the prices in the bar's and restaurants (£6 for a sandwich!!!). There was also no toilet roll in a few of the cubicles which is a bit of a problem occasionally. I also was not satisfied with how dirty the toilets were.

Our first visit to Chester zoo and it was certainly worth the 100+ mile drive. We've been to a lot of zoos but this one certainly raised the bar. The range of animals was amazing. The enclosures were all huge and the animals looked happy. The indoor viewing area for the elephants was like something out of a film. Even though you're inside it's designed to make you feel like you're still outside. The zoo itself is huge. We had a full day here and didn't see everything. I think they need a better signpost system though because we got lost a lost. For example it would say "giraffes right" but then you'd go right and it would split off into 2 or 3 paths and you didn't know which one to take. There is a big food court which was surprisingly priced very reasonable. However the gift shop is extortionate. Always seems silly because if the items were priced reasonably they would obviously sell more. Overall a fantastic day out and we'll definitely be back.

We had a fantastic day at Chester Zoo after travelling for 2 and a half hours to finally visit. It took us 5 hours to get around everything once and we were so impressed by how happy the animals seemed and how beautiful the enclosures are. Despite it raining for most of our visit, we still managed to see most of the animals and the indoor viewing areas made this even better. Definitely recommend visiting on a week day when the weather isn’t as good as there were times it felt like we were the only people there! Will 100% be returning in 2025 when the new area opens. Thanks Chester Zoo for such a fab day!

This is a very good zoo with lots to see. We spent 6hrs here and still didn't see it all! It was raining on and off all the time we were there but luckily a lot of things are undercover which makes life easier in bad weather! We could possibly have seen more of it had the signage been better e.g. we spent ages trying to find the lions and would be following signs, come to a junction and suddenly there were no more signs. We were told by staff that it is easier to go around if you use their app. However, one staff member said the signal there was bad and we could have trouble downloading it!! If you decide to use the app it would seem best to download it before you arrive. We were also concerned about how getting reduced access for disabled people will work in the future. Luckily they accepted a photocopy of a blue badge from us as I had been told that was what was required the week before. They said that now they expect people to show written proof (e.g. a letter showing DLA entitlement) in order to get the reduction. My partner has a certificate of visual impairment (laminated credit-card-sized document) issued by her local council and good enough proof to get a reduced TV licence but it seems that this would be insufficient. I believe that this is something quite a few blind people carry. It seems ridiculous, and extremely impractical, that disabled people are expected to carry letters around with them.

It’s a very large site, so be prepared to walk miles. Toddlers will need a buggy, unless you like carrying them. It’s luck of the draw whether you see a lot of the animals. It can be a very expensive and frustrating day, for £90 [3 adults and a tiny tot]. We were lucky to see the lions, tigers and bears, but there have been a good few fruitless visits in the recent past. The elephants and giraffes were easy to see thankfully. Take a packed lunch, especially if you have dietary requirements. There were no gluten free options available at all at Bembe Kitchen, which seemed to be the only food outlet open. Very little available at all in the pre prepared chill cabinets. Really disappointing compared to other Uk & European Zoos. Chester Zoo is missing a trick on the food availability and choice.

Fantastic visit , as usual. Went with family and although it was raining, it was still very enjoyable. Wear comfortable shoes as the site is massive and there is a lot of walking. Lots of places to eat and lots of variety prices are high but the food was nice and tasty.

My son was desperate to go back after our visit last year. Drove from Scotland & made it part of a longer holiday. Love this zoo it is so well planed out. Only complaint is having join the main queue for people that had not pre purchased tickets in order to get a carers ticket. You used to be able to do this online but the option wasn’t on the website anymore.

Just amazing, clean tidy and huge. One day is not enough, we arrived at opening time and stayed till the 4.30 close. Yes we managed to see everything but next time will be 2 days just so that we can spend more time in each area. A huge thank you to Emma, i'm sure there are a few 'Emma's' working at the Zoo but we saw Emma on three occasions and she was very helpful and informative about the areas she was working in. Thanks again

Very well laid out and very walkable. Staff was friendly and helpful. So many beautiful animals in great, natural looking environments. Center of the zoo has a wonderful pub for a drink or food. Have been to many zoos (San Diego, Bronx, etc) and we really enjoyed this zoo.

Chester zoo was definitely worth the trip. I’d wanted to go for a long time & wanted to take my son so stayed locally in an air b&b. The zoo didn’t disappoint & was very happy with the range of animals that live there & their enclosures. The only complaint I have, is that the zoo as a whole specifically says they’re against the use of palm oils yet on the ingredients list of the sweets contain palm oil. I realise this is minor & picky but as a zoo that is against the use of palm oil, I feel they could afford to not use those branded sweets that contain it. Also, the burgers in the restaurant I thought were quite expensive but expected at a zoo. Would 100% go back!