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The Grosvenor Spa

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Eastgate | The Chester Grosvenor, Chester CH1 1LT, England
+44 1244 324024
Review Highlights
Great massage but spa needs a refurb.

Late spa afternoon booking for my friends birthday.We were expecting excellent things from the... read more

Reviewed 2 weeks ago
Birthday Treat

Luxury traditional hotel very conveniently situated in the heart of Chester. Reception staff were... read more

Reviewed 25 October 2017
Glossop, United Kingdom
Read all 29 reviews
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  • Excellent53%
  • Very good17%
  • Average24%
  • Poor3%
  • Terrible3%
Travellers talk about
Eastgate | The Chester Grosvenor, Chester CH1 1LT, England
+44 1244 324024
Write a ReviewReviews (29)
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1 - 10 of 29 reviews

Reviewed 2 weeks ago

Late spa afternoon booking for my friends birthday.We were expecting excellent things from the Grosvenor,having been to the restaurant & stayed at the hotel before. The staff are very professional & efficient.The spa is very small,changing rooms ridiculously so (I do understand they have to...More

1  Thank Bex401
Reviewed 25 October 2017

Luxury traditional hotel very conveniently situated in the heart of Chester. Reception staff were very helpful but felt the brasserie staff were on automatic pilot. Room spacious and bed very comfortable. Continental breakfast very disappointing (no ham or cheese) porridge was Luke warm. Meal in...More

1  Thank happytraveller55791
Reviewed 29 August 2017 via mobile

Just come home from a great afternoon at the Spa. Full body massage, facial, thermal suite, pedicure. Bonus glass of champagne. Fantastic from beginning to end. Thank you for a great afternoon x

Thank MoneypennyNorthWales
Reviewed 20 April 2017 via mobile

Luxury hotel with good room on the front overlooking the clock tower and Main Street. Very attentive staff in the Simon Radcliffe restaurant. Food good but expensive, breakfast (full at a supplement) was not high end and one breakfast had to be sent back to...More

1  Thank rags2017
Reviewed 17 April 2017 via mobile

Absolutely wonderful. We booked an offer with 2 treatments and afternoon tea. We chose a facial and back message...both amazing. The thermal suite is lovely and lots of products to try. Afternoon tea was delicious. We will definitely return.

Thank Nicola L
Reviewed 8 February 2017

I do like a bit of pampering when I stay at the grosvenor, enjoyed a Faciel for sensitive skin I would have liked a bit more of a massage to fill in the moments when the treatment was taking effect.

Thank Yvonne M
Reviewed 16 January 2017

My boyfriend had booked a spa day for me as a Christmas gift. We have a 6 mth old daughter and he works away a lot so he thought it would be good for me to have some relaxation time. I arrived at the spa...More

Thank janineball
Reviewed 15 November 2016

Used the birthday voucher my friends had generously bought for me and thoroughly enjoyed my two treatments yesterday...a divine facial and a wonderful reflexology. The therapists were super...friendly and professional....and gave me their undivided attention. The treatment room was small but beautifully decorated and the...More

Thank OZZYChester
Reviewed 6 November 2016

I spoilt my mum to an early Xmas present and went for the mother and daughter package. We were spoilt from start to finish. After changing we were shown the thermal suite and given Elemis products to use as well as gown and slippers. We...More

1  Thank Tess K
Reviewed 28 June 2016

Booked 3 rooms for one night for a business meeting and a birthday celebration. Check in was a little slow but the receptionist made up for it and showed us our room personally so that was a nice touch. The room was lovely and big...More

1  Thank lizzy41black
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