Sabai Beauty Clinic & Thai Day Spa
Sabai Beauty Clinic & Thai Day Spa
Sabai Beauty Clinic & Thai Day Spa
4.5
About
Chester based Thai Spa offering Massage and Beauty Treatments. Based 5 mins walk from Chester train station, opposite the Premier Inn hotel on 'City Road', our signature treatment is Thai Massage. We also offer a range of beauty treatments. We accept all major credit cards, have client showers and free WiFi. The teams qualifications range from Thai massage training at Wat Pho Temple, NVQ Beauty, Level 2 Sports Massage and BSc in Complementary Therapies. All qualifications displayed at reception.
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4.5
126 reviews
Excellent
106
Very good
14
Average
2
Poor
2
Terrible
2
CharTheStar
Burnley, UK59 contributions
Sept 2020 • Couples
I booked a 1 hour massage for myself and my mum after we could not book in the soa at our hotel because it was fully booked. Having looked at the reviews on here I decided to book a massage with Sabai Beauty. We are so glad we did. The ladies were so knowledgeable and knew exactly where the knots were. They gave us advice after on some exercises we could both do to loosen out shoulder muscles. We both think this is the best massage we have ever had! We just wish they were closer to home as we would book in every 2/3 weeks with them. Would definitely recommend.
Written 18 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EmmaRxxx
Chester, UK41 contributions
Mar 2022 • Solo
My husband booked a massage for me after our neighbour recommended Sabai; we used to go to another local clinic but we were looking for a new place. Alistra was wonderful, she was so knowledgeable and honed in on my needs straight away. She was so thorougher and gave me great advice. The massage felt personalised and tailored to my needs. As soon as I came out, I booked another massage for my husband and me next week! Sabai itself seemed friendly and professional. The massage rooms were perfectly clean, quiet and the temperature was comfortable. I really hope my future visits are just as relaxing and enjoyable. Thank you Alistra!
Written 13 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steph Loke
6 contributions
May 2022 • Family
The head and neck massage is to die for. My shoulders, head and neck are always very sore because of my job. Noi was pleasant and she made sure the pressure wasn't too hard or soft :) would recommend! My parents had Emmy and Nat who were equally professional and amazing!
Written 20 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LISALAUNDRY
Merseyside102 contributions
Apr 2022
the only fault was, once booked in there is no health form or questionnaire form to fill in... most salons I've been to before the beautician talks you through any health issues and explains treatments etc... I was taken to the basement to a very small and dimly lit room, I did feel a bit uncomfortable, the beauty therapist spoke hardly any English I think she was Thai, but not sure... but i did enjoy my massage and facial , i probably would go again if I was in the area.
Written 11 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lisa,
Thank you for your review. I have your signature and responses on our health questionnaire. If you email us at sabai-chester@mail.com including your surname (so i know that it is you emailing) and referring to this response then i can share a photo of it. It was the form you completed on entry (right on top of reception). It clearly asks 3, yes or no response health questions. You answered "no" to all so no further investigation was required.
However, i understand that you didn't get the interaction you expected regards treatments. I can only apologise for that but the therapist is not a first language English speaker.
For the readers of your review, please do look at our website, the treatment area and rooms are at basement level. We do dim lights because the majority of clients prefer it.
Written 29 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah W
1 contribution
Oct 2022 • Solo
A superb 1 hour deep tissue Thai massage. I booked this spontaneously as I was visiting Chester and so pleased I did. Staff were very professional and friendly. A fantastic treatment and experience. I highly recommend Sabai Beauty and I immediately felt so much better after the treatment. They have lots of treatments on offer and the therapist was great at checking the massage pressure was suitable for me. If I lived in Chester I would book frequently.
Written 12 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hannah
2 contributions
Oct 2021 • Solo
By far the best massage I have had. The lovely lady made me feel very comfortable and found all the knots in my back that I didn’t know were there. I felt very relaxed and I will definitely be returning. Thank you so much.
Written 4 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niamh M
3 contributions
Sept 2018 • Friends
My mum and I visited over the weekend and had an amazing massage and mini facial. Thai massage was a new experience to us but we absolutely loved it, it was extremely relaxing! The staff were all super friendly and welcoming will definitely be returning next time we visit Chester!
Written 3 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Cabuk
5 contributions
Aug 2018 • Solo
Consistantly brilliant at what she does, the Thai dreamboat Nick provides me with a superb full body Thai massage. Relaxing surroundings, super friendly staff, im always really well looked after at Sabai clinic. A must go to place for anyone wanting that full Thai experience
Written 27 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveller_B33
Chester, UK96 contributions
Aug 2015 • Solo
This is a genuine review and a personal opinion, so no rebuttal please!! I have had many different types of massage, so these are my observations.
It concerned me that I didn't see staff qualifications displayed, as you see in other salons. No health questionnaire offered, just a casual question about medication once I was already lying on the massage table.
Usually after a massage I've been warned not to get up too quickly, to drink plenty of water and avoid alcohol - no such warning given.
The reflexology was treated just as a foot massage and a 'crunchiness' in one area of my foot not related back to indicate in which area of the body there may be a problem. Not sure the therapist understood the principles. Also the reflexology was carried out in the rear of the public area of the salon where passers by could look in - not very relaxing and the phone constantly rang and remained unanswered.
On the positive side - lockers a good idea, friendly staff.
It concerned me that I didn't see staff qualifications displayed, as you see in other salons. No health questionnaire offered, just a casual question about medication once I was already lying on the massage table.
Usually after a massage I've been warned not to get up too quickly, to drink plenty of water and avoid alcohol - no such warning given.
The reflexology was treated just as a foot massage and a 'crunchiness' in one area of my foot not related back to indicate in which area of the body there may be a problem. Not sure the therapist understood the principles. Also the reflexology was carried out in the rear of the public area of the salon where passers by could look in - not very relaxing and the phone constantly rang and remained unanswered.
On the positive side - lockers a good idea, friendly staff.
Written 2 September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not a rebuttal.
We took this review on board.
All qualifications are displayed above reception
The current team holds;
MSc Physiotherapy
BSc Complementary Therapies (includes reflexology) & Level 3 Beauty
2nd person with BSc Complementary Therapies (currently doing post-grad to teach holistic therapies)
Thai Massage training at Wat Pho Medical School & NVQ Level 2 Beauty
We have just passed approval to become an authorised partner for
a globally recognised brand.. to be announced in Jan/Feb 2017.
All clients have to complete pre-treatment consultation.
Team are well qualified to give the correct health advice.
On your day, the receptionist made an error by going to lunch whilst leaving the phone volume on high and therapist was new to Sabai.
This happened because it the owners first business after being a successful therapist but she has learnt since your review.
We can only apologise.
Written 27 December 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dwbr
1 contribution
Jul 2015 • Solo
I travel the world a great deal with my work and have received many different types of massage that are available, from deep tissue, hot stones, Thai massage and the more gentler Swedish massage. The therapist at Sabai was extremely professional and attentive to my needs, focussing on which type of massage I required and level of pressure I would prefer. The salon offers a wide range of the different techniques which are carried out to the highest standards in beautiful surroundings. Having decided which massage and over what period of time, I was invited to use the steam room and take a shower before my massage, of course this is not compulsory. Not only is the salon beautifully decorated, it is also spotlessly clean, there is an abundance of freshly laundered towels and bath robes available for clients to use. The whole experience on entering the salon to leaving is truly a relaxing one, the staff are warm, friendly, extremely professional and for this I applaud you. Keep up the excellent service you provide!!
Written 30 July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm looking to book a couple massage. Do you have a room for couple massage ?
Written 24 January 2017
Deeply sorry for the late reply. We are not use to questions on TA. Yes, we do have a couples room.
Written 19 February 2017
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