Cornwall Aviation Heritage Centre

Cornwall Aviation Heritage Centre

Cornwall Aviation Heritage Centre
5
Military MuseumsSpeciality MuseumsHistory Museums
This location was reported permanently closed
About
A great family tourist attraction. Informative - and interesting aviation heritage and activity museum. Ideal for young and old. Indoor and outdoor exhibits. Sit inside the cockpits of some fantastic aircraft...
Duration: 2-3 hours
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5.0
5.0 of 5 bubbles760 reviews
Excellent
648
Very good
89
Average
14
Poor
5
Terrible
4

KeithN1350
High Wycombe, UK23 contributions
3.0 of 5 bubbles
Jul 2020 • Family
Visited the Aviation museum with a local friend desperate to take our 3 half year old to see 'the planes'. Unfortunately things started to go wrong when the over officious ticket office staff member took an instant disliking to our excited little boy. To start he chastised me for having our buggy slightly over a 2m line when the people in front at the booth were quite clearly comfortably away from us. Once we then got to the counter i passed over a small toy plane (as instructed by a message from them) which our 3 half year old was entertaining himself with whilst he took an age to get the first family through. He then was quite intimidating, sarcastic and forceful about the fact we had to buy the item because our son had touched it. I declined the offer in spite of this. Then came the attack on our ability to keep control of our son calling into question our ability to parent. The absolute cheek was astounding. After biting my tongue and holding in my anger we managed to secure entry. If it wasnt for our friend who was unaware of our issues it would go without saying that we would have walked out!
After calming down we went round the site without any issues or problems from our son who loved every minute of it. I also would like to say how wonderful the volunteers are.. an absolute credit to the business. Knowledgeable and very friendly as was the lady in the cafe. Just a shame about the entry guy who seemed to love the Pandemic for a reason to have a go, chastise our parenting ability in a very derogatory way. If it was just him it would be minus stars but the volunteers and cafe saved the day. I would recommend but be careful with your excited children.!!
Written 2 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Keith, First and most importantly we are sorry that you did not enjoy part of your experience and want to thank you for giving us 3 stars despite your feelings. We want everyone who visits to be entirely satisfied , which in your case didn't happen and we would like to offer a full refund of your entry costs or a complimentary family visit voucher to address this. By way of an explanation, we clearly remember your visit. The Covid-19 pandemic has put a lot of responsibility on destinations like ours to have procedures that protect our visitors and our volunteer guides, many of which are well over 70 years of age. Every visitor to our site gets a briefing on how to enjoy the centre and exhibits while socially distancing and keeping safe. The briefing can be delivered 50 of more times a day, through a face mask and we do our best to keep it light-hearted while getting the important messages across. We need everyone to comply with the social distancing signs and indicators we display and sometimes have to remind people to give a little more space. Likewise, when confronted with an unsupervised child running between and among other socially distancing customers, handling and playing with items that he has no intention of buying, his behaviour may be brought to the attention of his guardians, who may be asked to control it while he is on site. For clarity, you were not asked to buy the toy plane, as we explained, any handled goods are put into storage for 3 days before be displayed again. Your feedback has been valuable to us, an unhappy customer is something we work hard to avoid, but this time lessons have been learned and will be applied.
Written 3 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karl T
Birmingham, UK182 contributions
5.0 of 5 bubbles
Aug 2021
Great little visit , some of the aircraft need a bit of attention ( painting ) but its great to see different types there, and is good for kids as you can climb into the cockpits .
As soon as i parked the Volunteer came over and gave me a full history of the museum and airport , which was very interesting to listen too.
Very knowledgeable staff , and i spent quite a few pounds in the shop , also used was the Cafe which served hot and cold food.
I was that impressed with the shop i ended up going back a few days later to spend some more.
Written 12 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HermanDaniel
Dudley, UK28 contributions
5.0 of 5 bubbles
May 2021 • Family
We took our aviation obsessed 4 year old while we were in Newquay on holiday. The entrance price isn't mega cheap, but when you consider they don't get funding or anything from the MOD then I think it's a fair price to pay for the collection.

There's a good selection of aircraft and exhibits, but the real plus is being able to get up close to and even in many of the aircraft. Many aviation museums are somewhat clinical with roped off exhibits to look at from a distance - so being able to sit in a few cockpits was a huge bonus.

The cafe was also lovely, with a nice supply of cakes, fresh hot drinks and pastrys.

All in all, a great trip and definitely on the list for next time too. A definite must for any aviation lovers in the area

Written 23 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neil C
Milton Keynes, UK45 contributions
4.0 of 5 bubbles
Aug 2020 • Family
The only reason this isn't 5 stars is because it's quite a small collection and even though they have discounted tickets (due to COVID) it was still fairly expensive for what takes just over an hour. Having said that, usually you can enter one or two of the aircraft.. not during the pandemic though - so perhaps this would have added some value.

However, the staff on hand are absolutely terrific - super friendly and super knowledgeable. Go just for this. There was an older gent (name beginning with V? Not a common name at all) he was by the two larger planes on a runway. His stories were lovely and made the price of admission worth it.

The gift shop is reasonably priced too.
Written 8 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review, 4 stars means a lot to us at the moment and our volunteers thrive on the feedback. However, We must correct one of your comments - under normal conditions 7 to 9 aircraft large and small out of our fleet of more than 20 are fully accessible to get into and dream, plus at least 2 additional cockpit sections. Fighters, bombers, tankers, the lot! Then there is the Hunter simulator. Whilst we aren't a giant MoD/LHF funded museum like Duxford of Cosford, we're prepared to bet you can't do all that at either of them on a daily basis! Coronavirus has cramped our style, and everyone else's, somewhat right now, but we have added lots of extra exhibits, reduced our prices and lots of our visitors are spending upwards of 3 hours with us every day. Please do come back when the restrictions are lifted, spend the day and have a cracking time.
Written 9 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob
Farnborough, UK238 contributions
5.0 of 5 bubbles
Sept 2022
How many places can you sit in a Hawker Hunter, Harrier and a canberra? Big Kid here and love it.

I grant you there are places with cockpit sections you can get in, but not many with complete planes.

i have to admit we've visited 3 or 4 times every year for the last 5 years of Cornwall holidays and there is always something new to see, whether thats a new airframe or a repainted one in new colours.

I can wholeheartedly recommend the museum shop full of interesting books and very reasonable prices.

The staff of volunteers are amazing, very knowledgable and you can clearly see how devoted they are to the place and its exhibits.

Sadly Cornwall Council have given them notice on their lease and fail to see the value of such an attraction. It will be a very sad day when the museum closes.
Written 27 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ian B
Staffordshire, UK33 contributions
5.0 of 5 bubbles
Oct 2020 • Couples
This is a great afternoon. You’d think that the planes would be the star attraction at an air museum and they are very good. However the stars of the show are the very knowledgable volunteers who are eager to divulge information not just about aviation in general but specifically about the plane before you. This completes the experience.
Due to coronavirus regulations you are not able to enter the exhibits but that didn’t really detract from a great afternoon.
I shall return.
Written 7 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chrissie Hudson
1 contribution
5.0 of 5 bubbles
Jun 2021 • Family
My husband and grandsons (14yrs and 7yrs) really enjoyed themselves. The volunteer staff are extremely enthusiastic and helpful, recounting interesting facts and stories about the aircraft on display. Despite Covid, as long as we were masked and washed our hands at each exhibit, husband and grandchildren were able to enter the cockpits and, for a small extra price were able to use a flight simulator under the expert tuition of Martin Pengelly to take off from Newquay Airport and fly down the North Coast of Cornwall, turning left over Culdrose towards the south coast and flying over Falmouth, St Mawes and Carlyon Bay before heading back to land at Newquay Airport. A fantastic experience. Thank you v much.
Written 3 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DAVID B
4 contributions
5.0 of 5 bubbles
Aug 2020 • Family
CAHC really is a tremendous place. It is just so good to be around vintage aircraft. There have been new aircraft added to the collection each time I have visited, and I hear that this will continue to happen. You can walk around and even touch the aircraft in a way that you can’t at an airshow. The scale model aircraft display should not be overlooked - there must be well over 1000 of them. of model a Very helpful staff,
Written 14 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

purplelover63
21 contributions
5.0 of 5 bubbles
Mar 2022
Fascinating aircraft museum run by friendly and enthusiastic and hugely knowledgeable volunteers with an affordable entry fee. Found it by accident but so glad we did, it made for a good half day out including refreshments. What made it extra special was that you can get up close and personal with some of the exhibits, including sitting in the cockpit of some of them. Highly recommended - be aware some of the exhibits are outside and it can get very windy on site.
Written 24 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carly S
11 contributions
5.0 of 5 bubbles
Sept 2022 • Family
Fantastic day, VISIT TO KEEP IT OPEN!! Loved the fact that you could climb aboard and sit inside (probably half, if not most) of the planes, fiddle with the switches and even as an adult use your imagination and role play being a pilot knowing the history of the planes.
The stories from the volunteers were gripping and made the day even more interesting and educational, especially for the kids that can't read or didn't have the attention span to read the information boards because of everything on display. It also made the visit longer for those younger ones who struggle to keep occupied.
When we visited it rained but you can take shelter on the hanger, cafe, gift shop or climb inside many of the planes to keep dry. One of the volunteers informed us that 2022 may be the museums last season. It is due to close in October. There was a gentleman visiting who was passing his memories and experiences on to one of the volunteers...his face lit up reminiscing of times gone by. There aren't many of these people left with these stories to tell and there aren't many of these planes to keep the memories alive either. Please support this attraction and pay a visit, help circulate the stories and first hand experiences! It's suitable for every age group. Plenty of people walking around alone as well as in small groups, suitable for prams, wheelchairs and anyone unsteady on their feet as the ground is flat or has easy access ramps throughout! Enjoy!
Written 10 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Cornwall Aviation Heritage Centre, Newquay

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