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Excellent service by some of the most friendly, efficient, professional and caring staff we have ever experienced at a golf venue anywhere in the UK, simply outstanding, with nothing too much trouble even in these trying times. Understandably a somewhat limited dinner menu, but fantastic quality and beautifully presented dishes obviously prepared by a chef who really is in love with their job, well done. Given the massive amount of rain that fell in the 3 days preceding our visit, the championship course was in fine condition, only issue was the 60 mph winds on day one but it certainly helped dry the course! The terrain certainly ensures your concentration, because when combined with any wind, many of the holes certainly ask you questions! Very much would like to go back next summer and play it again and dine there as well once all this virus nonsense is curtailed. Thoroughly recommend the venue, top class!…
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Date of experience: November 2020
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The location is amazing, staff is great, Leisure is fantastic and all very clean too. The only thing the plates and cereal bowls a bit dirty, breakfast very nice too by the way.
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Date of experience: October 2020
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Just had supper in the full buzzy restaurant. Such a pleasant change from last night’s disappointing visit to Dittisham We had a pleasant drink in the bar whilst waiting for our table, which was made ready at the agreed time. The staff were very friendly and welcoming which led to an enjoyable evening. My whitebait starter was delicious and my wife and I both had sirloin steak which was tender and excellent. A good evening and thoroughly recommended. …
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Date of experience: October 2020
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Recently did a cheap overnight unlimited golf break here with friends.. overall it was a very positive experience.. Golf was great, course layout is really interesting with lots of variety. The 3rd, 4th, 15th and 18th on championship course were fantastic holes.. Buggies were available and affordable, which I would recommend on the championship course. 3 course meal and breakfast all included in our package, all of which were good. Rooms were decent to.. Very good for the money we paid. Will definitely go back!😁…
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Date of experience: October 2020
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Booked a two night stay with my wife, check in was late! The receptionist was incredibly rude when I challenged this and said the room wasn’t ready due to lack of cleaning staff and Covid! Queried how all of us huddled in the lobby was Covid safe and was told we could wait outside!! I have never in my life been treated so badly by hotel staff! Was made to feel like we were in the wrong and to make things worse refused a refund when I asked to leave. Eventually I got a refund after a lot of fuss and blustering. Truly horrendous experience. This place has tumbled down hill fast. I can only hope that Covid is the reason the staff recruitment has ended up scraping the barrel. A lesson in customer service is needed badly. Horrific! …
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Date of experience: October 2020
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