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Saddles & Paddles Exeter Ltd

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Address: 4 Kings Wharf The Quay | No. 4 Kings Wharf, Exeter EX2 4AN, England
Phone Number:
+44 1392 424241
Website
Today
09:00 - 18:00
Open now
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Hours:
Sun - Sat 09:00 - 18:00
Description:

Bike, canoe & kayak hire centre, plus bike sales & repairs, on...

Bike, canoe & kayak hire centre, plus bike sales & repairs, on Exeter quay. Pedal from the city to the seaside or paddle to the pub! Easy, relaxing, outdoor fun for all ages.We're on Exeter's historic quayside - popular for it's fascinating history, interesting architecture and independent shops - an easy 10 min walk from the city centre. Open 9am to 6pm everyday (closed Weds in winter)

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TripAdvisor Reviewer Highlights

Read all 90 reviews
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  • 79
    Excellent
  • 9
    Very good
  • 0
    Average
  • 1
    Poor
  • 1
    Terrible
Tip top service

We run a B&B in Exeter and one of our guests hired a bike from Paddles & Saddles. On the first morning of the hire he found he had a puncture and having rung the company someone... read more

5 of 5 bubblesReviewed 26 October 2016
Chris S
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

We run a B&B in Exeter and one of our guests hired a bike from Paddles & Saddles. On the first morning of the hire he found he had a puncture and having rung the company someone came out within half an hour with a replacement bike. Very impressive service

Helpful?
1 Thank Chris S
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you for your review. We were sorry to hear your guest had a problem, but we're always on hand for any issues! Thank you for recommending us to your guests - just let us know if we can send you any leaflets. Many thanks. More 

Level Contributor
27 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 October 2016 via mobile

We hired bikes for a few hours to cycle to Dawlish and back. The staff were incredibly helpful, and they were able to be contacted if anything was to happen. Will happily recommend and use again. Thank you!

Helpful?
Thank Becki W
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you so much for your review, really pleased to hear you enjoyed your bike ride and were pleased with our service. Hope we can welcome you back sometime! More 

Exeter, United Kingdom
Level Contributor
18 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

I was heading out on my cycle ride to Powderham when I noticed my tyres weren't pumped up. I called in to this place and the staff, even though they were mega busy getting bikes and customers ready to go out on the bikes they'd hired from there, were still able to pump my tyres up for me. They didn't... More 

Helpful?
Thank Jackie R
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you for taking the time to leave us a review. We are always happy to help people in need of a little air in their tyres - on occasion, we may simply lend you a track pump if we're busy with customers, but we'll try to help you ourselves if we can. It's one of those simple things that... More 

Huntingdon, United Kingdom
Level Contributor
506 reviews
152 attraction reviews
common_n_attraction_reviews_1bd8 182 helpful votes
4 of 5 bubbles Reviewed 4 September 2016

Very easy process to rent a couple of bikes and helmets and we were away to Exmouth, the route is signposted but can be confusing in places. Allow 90 minutes each way for a comfortable trip - plenty of ice cream as a reward at the other end. If you are tired, come back by train! Easy day out!

Helpful?
Thank Stuart_Away_Again
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you for your review. Great to hear you had fun cycling to Exmouth. We agree that some sections of the route can be confusing, where they are trying to keep you on the quiet roads. We changed our route map on our leaflet and website this year to try to give more information, as we know it can be... More 

Exeter, United Kingdom
Level Contributor
43 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 September 2016 via mobile

Hadn't been in a Kayak for over 40 years. Had a Haemorrhage 18 months ago and apart from cycling wanted to find a hobby to keep me active. Always wanted to Kayak so called S & P and booked an hour hire to see if it's something I could get into. Arrived early on the Saturday and the staff were... More 

Helpful?
Thank CBS58
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you so much for your review. What a great story, I'm so glad to hear we have helped you to find a hobby to keep you active after your injury. Kayaking is a lovely, peaceful way to get out and enjoy the waterways, with gentle enough exercise for all abilities. Keep up the great work - we hope to... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 August 2016

I went there with some family once to hire some bikes and once to hire some kayaks. The staff was very friendly and helpful, I was a bit nervous about the kayaks but they do explain very well and make sure you're comfortable before sending you off. Price is reasonable. Best to book though as there are busy, especially on... More 

Helpful?
Thank Clairerevier
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thanks so much for taking the time to leave a review. Great to hear that we helped you to overcome your nerves and that you had fun on the kayaks as well as the bikes! Hope to see you again sometime. More 

Level Contributor
18 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 29 August 2016

I alway enjoy coming down to Saddles and Paddle for rentals, location is great and I find the hire is reasonable in price. Staff are very helpful an friendly. Kayaking excursion from the Quay to Double Locks is a great little adventure

Helpful?
Thank Vikki L
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thanks so much for your review. We love hearing that you've had fun, but are particularly pleased to hear you find us helpful and friendly and that you feel our hire charges are reasonable. Look forward to welcoming you back another time! More 

Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 27 August 2016 via mobile

My daughters wanted a family time in Exeter on Bank Holiday Saturday. The plan to hire some bikes, ride to Double Locks for some lunch then back. OK we didn't book, and probably not surprised at 1pm they had a waiting list, and were told they should have some at 2pm. We went off and ate in local restaurant, at... More 

Helpful?
Thank Colin S
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

I'm sorry that you were unhappy with the price of your bike hire. We strive to keep our prices as fair and as affordable as possible, particularly for families, and have not increased our adult bike hire cost for many years as a result. We offer a simple pricing structure, with an adult bike costing £6 for up to one... More 

Macclesfield, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 August 2016

Family of 4 rented bikes today for an all day cycle down to Exmouth. We were in the shop for approx 10 mins, polite knowledgable staff assisted with a very sleek process to get you on the bikes as soon as possible. The bikes were good quality everything set up and ready to roll as soon as you say on... More 

Helpful?
Thank happyfamily4680
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you so much for your review - it's lovely to hear that you enjoyed your ride and the beautiful Exe Estuary Trail. We are very lucky to be situated at the start of this route and agree that it is wonderful for families in particular. Many thanks again. More 

Totnes, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 16 August 2016

Great time in the Canadian canoes went up to Double locks and beyond, had lovely lunch in the pub. Staff at S and P very friendly had 4 hours nice scenery.

Helpful?
Thank kategoord
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this review

Thank you for your review - great to hear you had a fun paddle to the pub! Hope you can visit again for another adventure sometime. More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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