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Brittany Ferries

Millbay Docks, Plymouth PL1 3EW, England
+44 330 159 7000
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Review Highlights
Excellent

Booked holiday through Brittany Ferries nightime sailing outward. 2 berth inside cabins are... read more

Reviewed yesterday
Allieharrison1
,
Plymouth, United Kingdom
via mobile
Pets and Bilbao Port Warning

We travelled on Cap Finistere in June 2018 from Bilbao to Portsmouth. On the ticket it states that... read more

Reviewed 5 days ago
Fiona D
Read all 2,553 reviews
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Overview
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Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a cruise ferry, no-frills economie service or speed across The Channel on our fast craft.
  • Excellent43%
  • Very good30%
  • Average12%
  • Poor7%
  • Terrible8%
Travellers talk about
“pont aven” (434 reviews)
“st malo” (218 reviews)
Closed Now
Hours
Hours Today: 09:00 - 17:30
LOCATION
Millbay Docks, Plymouth PL1 3EW, England
CONTACT
Website
+44 330 159 7000
Write a ReviewReviews (2,553)
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"pont aven"
in 434 reviews
"st malo"
in 218 reviews
"self service restaurant"
in 162 reviews
"commodore cabin"
in 81 reviews
"mini cruise"
in 80 reviews
"overnight crossing"
in 68 reviews
"car deck"
in 66 reviews
"berth cabin"
in 59 reviews
"both ways"
in 90 reviews
"return journey"
in 122 reviews
"main restaurant"
in 55 reviews
"inside cabin"
in 51 reviews
"plymouth roscoff"
in 43 reviews
"a la carte restaurant"
in 38 reviews
"club voyage"
in 38 reviews
"reclining seats"
in 36 reviews
"commodore class"
in 35 reviews
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1 - 10 of 2,415 reviews

Reviewed yesterday via mobile

Booked holiday through Brittany Ferries nightime sailing outward. 2 berth inside cabins are spacious, bunk beds are comfortable, adjustable air conditioning, shower and toilet. Slept soundly, chimes to wake you up enough time to eat a leisurely breakfast. Recommend to any travellers considering a night...More

Thank Allieharrison1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

We travelled on Cap Finistere in June 2018 from Bilbao to Portsmouth. On the ticket it states that you can check in the evening before, which we thought would be a good idea. Bad decision as at Bilbao as soon as it gets dark you...More

1  Thank Fiona D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 4 days ago

Dear 'Fiona D', I am sorry to hear that you were disappointed with your recent sailing with us and for the problem at the port with immigrants. I would like to investigate this further, so could you please email me directly at the following email...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

The boat is dated & basic, but that was to be expected. The Cabin, exactly the same, but again clean & functional. Where I do take issue with this ‘No frills’ service is the catering, which was unappetizing, old school & frankly rubbish. It would...More

2  Thank DublinEdge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 4 days ago

Good Morning' DublinEdge', It was very disappointing to hear that you were unhappy with your dining on your recent sailing as we want our passengers to enjoy every aspect of their travel. This is not the standard that we expect for our passengers, so I...More

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See more reviews
Reviewed 1 week ago

The beds in the cabins on Bretagne are terrible. The mattresses and pillows are extremely lumpy and mis-shaped through use. I have back problems and booked a cabin both ways, as i needed to sleep lying down on a bed. I had ONE HOUR of...More

1  Thank julietN7782RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 6 days ago

Dear 'julietN7782RT', First of all, let me apologise that you did not get the rest that you needed on your recent sailing on the Bretagne. If ever you experience a problem like this, please feel that you can report it at the time as the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

One important thing separates us from the French - the sea, or to be more precise the English Channel. A visit to France therefore has to include a trip either on or under the waves, and if you live in the westcountry there is no...More

Thank TastyTracey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

On the Armorique , BFs smaller but newer vessel and had a great experience both there and back . Cabins clean and comfy , restaurant very good , WiFi etc all effective and staff super friendly . Good value for money all round . Will...More

Thank Simsky62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We needed help on our return from our holiday in Brittany. We were parked by the lift and immediately a member of staff arrived with a wheelchair to take us to our cabin and back to the garage after the crossing. All achieved with kindness...More

Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 1 week ago

Dear 'Alan C', Thank you for your review. It's lovely to read how you were looked after on board. I hope you enjoyed your holiday in Brittany and that we can look forward to welcoming you on board again in the future. Kind regards Jane...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We recently returned home from Caen on the ferry Normandie. I left my Kindle ereader in the bed in the day cabin. I contacted Brittany online and completed the lost property form. I got a phone call the following morning telling me that they had...More

Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 1 week ago

Dear 'Barbara B', I am pleased to read that we were able to reunite you with lost Kindle and will pass your thanks onto the teams involved. Thank you for your review and we look forward to welcoming you on board again soon. Kind regards...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Our first experience of this flagship, overnight cabins were clean and comfortable on both journeys. Food and drink onboard was ok and reasonably priced, daytime and evening entertainment for children and adults alike was also supplied, overall would recommend and will return.

1  Thank MVF62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We travel to Spain from Plymouth twice a year and this is far better than air travel. You can have a meal and drinks on board without having to worry about being over the limit. The roads from Santander to other parts of Spain are...More

Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Pjaynw19
18 July 2018|
AnswerShow all 2 answers
Response from Sue H | Reviewed this property |
Hello I picked up a timetable on the boat on Monday it only shows up till 4.11.2018. I would try to give them a ring sorry can't be more helpful.
0
Votes
Hywel W
28 June 2018|
Answer
Response from BF-CustomerServices | Property representative |
Hello, We do have reviews on our own website and you should be able to search for the properties and read reviews on them on Trip Advisor as well if a customer has left one. Kind regards Jane
0
Votes