A really interesting experience and very clued up tour guide, however not a family friendly experience. Admittedly our kids (2/3/5) were running about and being quite loud in the cafe before our tour, however staff were visibly rolling their eyes at us/them which made us feel quite uncomfortable. I understand that some people don’t like being around young kids, however I think a tourist attraction like this needs to do a bit better.

I came for the Christmas carols, which was fun and an added bonus of being shown around the caves after and given mince pies and mulled wine. Then to top it off I was given free tickets, so I returned in January. Nice cheese scones in the cafe, with friendly, helpful staff. Our tour had several children attending, 3 of whom were very young and 2 a little older. Our guide, Laurence, was brilliant. He tried very hard to include all the children and the older ones seemed very interested and interacted with him, sharing information. I don't think the tour is suitable for children who are younger than about 8. It's not safe to run about and you need to be able to listen to a lot of detailed information. After our tour, which we thoroughly enjoyed, we walked around the small woodland trail outside. I do think that area could be improved upon. The little shop had some nice items and good variety. Can't praise the staff enough. All happy, helpful and friendly.

We stopped here on the way down to Brixham and really enjoyed the caverns. Our guide was very knowledgeable and took us through the history of the area and formation of the caverns. Don't miss the woodland trail as that was a nice way to stretch our legs before our tour time. The cafe had decent prices for coffee, sandwiches and snacks. Tip: if you see a crowd of schoolchildren, buy tickets for later tour and explore the woodland trail while they're in the caverns!!

On a family trip to Plymouth we found on TA this attraction. As it was an indoor activity and it was forecast to rain that day, so we decided to go there, all booked on line. Obviously it didn't rain but it was overcast. The only real issue is parking. It is free to park but was full. Fortunately the venue is next to on road parking which is also free, but a bit of a walk to the venue, once you find a place. You get a guided tour at your allocated time for the group. All well organised. Please be aware that it is cold inside. If you've never been, then I'd recommend. However, now that I have, probably unlikely to go again.

I think that this is a bit expensive for what it is, but I enjoyed it. As someone with a large head who can fall over, I particularly liked that it was paved and helmets were not required. I also like that if the car park is full we were supposed to park elsewhere. The plastic animals are in the woodland walk.

We visited yesterday, the week had been wet so decided to find an indoor attraction. Price was excellent book online for cheaper ticket, was even better when found out locals get 50% off. Tour was an hour and very informative, cafe was good for drinks and cake but a bit limited for lunch, but was good size portions and value for money. Just a shame have to pay to park.

This was a very interesting tour although our guide did say they used to tell a ghost story to start . That would of been brilliant . I do think there should be a minimum age of 10 plus as our your was spoilt slightly by to many young children . As a parent myself I Would not take my younger children here , it would not Interest them and would spoil the experience for others

Excellent attraction and tour. Clear website, with full details, easy to book, welcoming staff, and knowledgeable tour. We were on Freddy, the guides first tour, they were fantastic, welcoming, with clear health & safety information, lots of fun facts as well as geological information, and interesting information about the past excavations. We (2 adults & 1 teenager) all thoroughly enjoyed the tour and the information in the other rooms as well as lunch in the cafe. It was a wet day, so we didn't visit the garden / woodland walk. We felt we had value for money and would recommend this attraction as its really educational. Wished we lived nearer to be able to go to one of the cave film nights ! Thanks all

Was a very good place and the tour was good as well the tour guide- forgot her name but is pregnant- was lovely and did a good tour very informative and presented well. Cold caves and clean place. Did expect it to be a bit bigger than it was and with the outside area too. And also had a sign to the car park saying it was full and to park on the road which was packed all the way around but then found the car park had loads of spaces in. Was also a little bit costly could maybe be a couple £ less but still worth it. Other than that was good!

Only 2 staff working in pub 2day. On entering a lady was dealing with a customer booking for xmas and paying her bill for today. She didnt even apologise for keeping us waiting for 10mins wouldnt have taken her a minute to apologise. Showed is to table and immediately walked away, not asking if we wanted a drink. 10mins later came back to enquire about drinks. When ordering a lager shandy was told sorry there is something wrong with the gas waiting for somebody to turn up. So we couldnt have a shandy or a wine spritzer due to the gas. Ended up with a J2O and a bottle corona at 4.50. I was tempted to walkout over this situation as it wasnt very good om walking in. But enjoyed our meal. Wont be revisiting for a while. The young waiter couldnt be more helpful when he was around.