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The Play Cafe

161 Union Street, Torquay TQ1 4BX, England
+44 1803 431363
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Review Highlights
Fun for the grandchildren

We come here every week with two of our grandchildren. Great facilities for young ones and relaxing... read more

Reviewed 28 September 2016
tuckercs
,
Paignton, United Kingdom
via mobile
My kids didn't want to leave.

We dropped in here, on the way back to our holiday apartment. My 2 year old loved the Wow toys and... read more

Reviewed 2 September 2016
Peter G
,
Waterlooville, United Kingdom
via mobile
Read all 117 reviews
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Overview
  • Excellent47%
  • Very good16%
  • Average15%
  • Poor5%
  • Terrible15%
Travellers talk about
Open Now
All hours
Hours Today: 09:30 - 18:00
LOCATION
161 Union Street, Torquay TQ1 4BX, England
CONTACT
Website
+44 1803 431363
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Reviews (117)
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11 - 20 of 117 reviews

Reviewed 28 September 2016 via mobile

We come here every week with two of our grandchildren. Great facilities for young ones and relaxing for us to know they can enjoy themselves in safety. Good value light meals for the kids and great coffee for us!

Thank tuckercs
Reviewed 2 September 2016 via mobile

We dropped in here, on the way back to our holiday apartment. My 2 year old loved the Wow toys and the toddler enclosure. My 7 year old got very upset when it was time to leave. The staff were good, but need a tad...More

Thank Peter G
Reviewed 16 August 2016 via mobile

My two children had fun today in the play cafe. (8 and 2 years). Clean tables and changing room ! Ladies toilets needed cleaning. We had a jug of juice £2:50. We were playing for nearly 2 hours. My 2 year old got his foot...More

Thank Kayleig
Reviewed 14 August 2016

I telephoned in the morning and went over in the afternoon. Paid £3.30 in the car park and arrived at 1.20 to be told they were closing at 2.00 due to the hot weather. I had three very disappointed children and I will never go...More

Thank honeydevon
Reviewed 2 August 2016 via mobile

Lindsay who works at the play cafe is a true legend My little girl left her bear at the excellent play area and she come 15 miles after her shift to bring her back My little girl can not sleep without her bear (she is...More

Thank DJHarrisongrace
Reviewed 1 August 2016 via mobile

Customer service is appalling. The staff just doesnt care about the kids and the people around, if you have a toddler good luck coz there is no staff managing the play area, AGAIN... THE STAFF DOES NOT CARE ABOUT THEIR JOBS AND just DO NOT...More

Thank blim e
Reviewed 18 July 2016

I had sworn off Play Cafe after 2 previous visits. On the first visit, I was impressed by the equipment, but the customer service was appalling!! Not one person made eye contact or smiled. Mono syllabic answers were given at best. Absolutely awful! I asked...More

1  Thank The_Hula_Girls
Reviewed 11 July 2016 via mobile

My daughter (6) loves it here and it's great for a rainy day. The staff are friendly and helpful. They do lots of different food choices too but I think it's expensive for what you get!! Also, the entry price always seem to change. In...More

Thank Donna J
Reviewed 10 July 2016 via mobile

I've been here a few times and it never gets any better. Most of the tables are dirty, food and rubbish on the floor, cups plates etc left on the tables for hours. The staff I found can be quite rude! A few times they've...More

1  Thank Jade T
Reviewed 29 June 2016 via mobile

I take children aged 3 and 1 here, and they simply love it. They run around like crazy and squeal happily while they play I'm the soft play areas, while I use the free WiFi to complain how hard being a parent is. They do...More

Thank Verdicted
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