The Lorrens Ladies Spa

The Lorrens Ladies Spa, Torquay: Address, Phone Number, The Lorrens Ladies Spa Reviews: 5/5

The Lorrens Ladies Spa
5
About
The Lorrens Ladies Spa is a luxury ladies-only Day Spa and Residential Health Spa offering high quality but affordable Day Spa packages and all-inclusive Health Spa Breaks. Perfect for individuals and for groups, we offer quality treatments, care and personal attention. Relaxation and Pampering Spa Breaks Spa Days and Treatments Slimming and Weight-loss Stays Special Occasions Groups, Hen Parties and exclusive Private Hire
Suggested duration
More than 3 hours
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Popular mentions

5.0
319 reviews
Excellent
300
Very good
13
Average
4
Poor
1
Terrible
1

Linds B
1 contribution
A wonderful treat!
Aug 2021
This was my first visit to Lorrens, but it came highly recommended by a friend. From Steve’s smile and wave when my taxi arrived to Suzanne’s individual, personal care, my time at Lorrens was a delight. The rooms were spotless and all the facilities and treatments felt very covid-safe.

The therapists were lovely and I felt they went out of their way to make the treatments very personal. I totally recommend the Thalgo facial - I have never had such a wonderful facial. Utter bliss!

The food was excellent and as a vegetarian I really appreciated the quantity and quality of the vegetables and salads that were offered. I mentioned beforehand that I really prefer skimmed milk and it was provided. How thoughtful!

I believe it was a covid-safety measure rather than regular practice, but we were all allocated an individual daily slot in both the sauna and spa pool/steam room. I really appreciated having the facilities to myself. The outdoor swimming pool was also lovely.

A word of caution - if you are coming by train, book a cab in advance as there is no taxi rank at Torquay station. Steve will let you have the phone number of a reliable firm.

All in all, a lovely, relaxing experience. I’m going again next year!
Written 5 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Linds B, Thank you for taking the time to post a review of your spa break with us. We are really pleased that you had such a great time and that your friend's recommendation was fulfilled. It's lovely to read that you enjoyed the personal, individualised service as this is something we strive to maintain and which, we feel, sets us apart from many other similar establishments. With regard to individual "slots" for using the spa facilities, this is something that we have always tried to offer but with the Covid situation we made the management of this more rigorous. We will be keeping private use in place for the foreseeable future and will likely have a similar system permanently in place. Good advice about pre-booking a taxi! Thanks again for your review. We look forward to seeing you again soo. S&S
Written 9 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Almar A
Cornwall, UK25 contributions
Highly recommended spa
Aug 2021
We had a lovely relaxing pamper day from the moment we arrived until we left. Suzanne and her team were very welcoming and friendly, and we felt it was a very personalised experience, each with our own treatment itinerary. We enjoyed private use of the sauna, steam room and jacuzzi, which is almost unique compared to other places where it can be a free for all! In between the wonderful treatments we made use of the calming relaxation room. The girls were professional and very friendly. The lunch was delicious, and everywhere was spotlessly clean. I would highly recommend.
Written 26 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, Really lovely to hear from you and we're so happy that you enjoyed your spa day with us so much. It's always good to read that you found the spa experience with us to be so personal and friendly yet also very professional. The "private" use of the spa facilities has always been something that we have always tried to offer but, in the current circumstances, it is the only safe way of doing things. It does make the experience all the more private and personal we feel. It is something that we intend to continue in the future as much as possible. Thank you so much for your recommendation. best wishes, Suzanne & Steve
Written 31 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lee H
Cullompton, England, United Kingdom11 contributions
2 Day Spa Break
Aug 2021
Ladies only fantastic relaxing spa - Suzanne and Steve made us feel very welcome very friendly and down to earth. I was very impressed about how clean everywhere was, as you would think it was a brand new spa and not a spa of 30 years. Everything is organised and you are handed your itinerary for the day at breakfast, this included times to use the other facilities, which for me was fab.

The girls that carried out the treatments, Annie, Vee and I think Jenifer (apologies if not right) where very professional and personable and carried out the treatments to your specific requirements.

My personal delights were: Everywhere you went in the Spa area smelt so good with difference aromas in each room, the waffle dressing gowns provided where lovely and for a change actually fitted (I'm 5ft 11) normally they are way to small! The towels in the rooms were again a good size, a bath sheet as well as a bath towel, so wrapped around all of me and didn't leave any gaps! The added touch of your own water bottles to use during your stay as well as to take home was lovely and very helpful during Covid-19 restrictions.

My only criticism was the food served at breakfast, although we were not on the slimming package, the food choice was the same, I would have liked to have the option of maybe salmon and poached eggs or poached eggs on toast, but there were no eggs at all on the menu. The lunch and evening meals were good, but if you were staying there for a week maybe a special could be added as the choices were slightly limited.

All in all it was a very relaxing break and I will definitely be returning. Thank you
Written 25 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi LeeH145, Thank you so much for posting your lovely, comprehensive review. We are so pleased that you had such a wonderful, relaxing time when you were with us. It's always lovely to hear and we'll certainly make sure that your comments are passed on to all the therapists - their hard work deserves to be recognised. We think that it's really important to keep everything up-to-date and, above all, clean especially at the moment. We completed a refurbishment quite recently which we hope has helped to maintain the high standards that we have endeavered to acheive over the last 30 years or so. It's very important to us that all our guests feel relaxed and comfortable as without this it's hard to really enjoy the whole spa experience. Simple things such as appropriate robes, towels etc... can make such a difference. Glad you liked the water bottles; we'll be carrying on with this system in the future and will hopefully be able to re-introduce a water fountain for filling at some point. We won't rush into that though! Point taken with regard to eggs at breakfast! They are actually always available on request but we will re-look at how we make sure that guests are aware of this - our apologies. Thanks again for your review - we really appreciate the time you have taken. We look forward to seeing you again. kindest rgds, S&S
Written 31 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Guinevere W
Torquay, UK1 contribution
Wonderful Spa Day!
Aug 2021
The whole experience was perfect! I had booked a Spa Day as a treat for myself after a difficult year and I could not have asked for more. The treatments were exceptional (I had a hot stone massage, facial and foot spa) and the two therapists were so good. I enjoyed the swimming pool, jacuzzi and sauna all to myself, so no Covid anxieties here! I was made to feel welcome by Suzanne and Steve and, all in all, I definitely recommend Lorrens Ladies Spa and this will be my place of choice when I'm next looking for a treat.
Written 25 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi guineverew201, Thank you so much! We're so happy that yu had such a "perfect" day especially after such a difficult year. We'll definitely pass on your comments to the therapist; they work so hard and deserve all the praise that they get. They really are the best around. Thank you for your recommendation and thank you for taking the time to post your lovely review. We look forward to seeing you again soon. S&S
Written 26 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Victoria W
Hampshire10 contributions
Unique day!
Aug 2021 • Family
Unique spa day which we had exclusive use of for our group. Exceptional experience from start to finish. Suzanne and her team were very welcoming and friendly. Good choice for lunch and very tasty food. Would highly recommend.
Written 21 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Victoria, Thank you for taking the time to post a reveiw for you group spa day. We're really pleased that you and the ladies had such a great day and that you felt welcomed and had a friendly greeting. Thank you so much for recommending us and we hope to see you all again. best wishes, S&S
Written 25 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

megrose93
Devon, UK2 contributions
Beautiful and Unique Spa
Jul 2021
Lorrens Ladies Spa truly is the most relaxing day out. We were so impressed with what was included within our package. We went for the Options Day and enjoyed private access to the facilities from 9.30am - 4pm, including constant refreshments, a lovely lunch and three 30 minute treatments each. The customer service is excellent and miles above the level of service that you would receive at a spa chain. We were made to feel very welcome, almost as if the spa and facilities was our home for the day. I cannot recommend Lorrens Ladies Spa highly enough and will definitely be visiting again soon.
Written 12 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear megrose93, Thank you so much for your lovely, positive review. We are so pleased that you and your ladies enjoyed your special Spa Day with us. The Options Day is a lovely day with lots included and is perfect for a group and when you can have exclusive use it makes it even more special. We do try really hard to not be like a "chain" or corporate spa so it's lovely to read that you feel that we've acheived at least an element of our aim. Thank you for recommending us so highly and for posting your review. We look forward to seeing you again. S&S
Written 16 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

JulietM
Torquay, England, United Kingdom2 contributions
Welcoming and relaxing
Aug 2021 • Friends
Had a most enjoyable options day at The Lorrens. So peaceful, welcoming and relaxing.The girls doing the treatments were so friendly and the treatments were amazing. We were lucky enough to be there on the sunniest day in a very wet week so enjoyed the outdoor pool too. Lovely choices for lunch and as a vegetarian that is not always the case but I was spoilt for choice. If you’re looking for a treat for yourself or a special gift for a friend then I highly recommend The Lorrens
Written 8 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you, 422jukesm, for your lovely review. We're very pleased that you found a friendly and peaceful atmosphere and especially that your treatments were so good. We're very proud of all out therapists so we'll make sure that we pass on your comments. It's very important to them. Glad to hear that your lunch was good and that you were able to enjoy a swim in the pool - it is lovely out there (even better when the sun's shining). Thank you again for your kind words and your recommendation. We look forward to seeing you again, S&S
Written 12 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

dawnessa
19 contributions
Pure bliss spa break.
Aug 2021 • Solo
Suzanne and Steve are true professionals. They run the spa so smoothly. Nothing is too much trouble. If you are wanting a stress free, all over spa pamper stay then this is the perfect place for you. I highly recommend Lorrens as the place to recharge your batteries and catch up on your sleep.....pure bliss.
Written 7 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi dawnessa, Thnak you so much for taking the time to write and post you review. It means so much to us and all of the team to read that one of our ladies has had such a good break. We like that you found time to catch up on your sleep and that you fely that our's was a stress-free environment. Thank you for your recommendation and... keep up the good work! bw S&S
Written 12 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

emilyschaffer264
Musselburgh, UK5 contributions
The perfect pamper day out
Jul 2021 • Friends
Both myself and my friend visited the spa last week for the perfect indulgence spa day. The whole day was extremely relaxing, we really appreciated having the whole day scheduled for us so we had the sauna and the jacuzzi to ourselves. Would 100% recommend this experience to anyone looking for a relaxing pamper day out.
Written 2 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Emily, We're so pleased that you both enjoyed your Perfect Indulgence Day with us and also to hear that you are happy to recommend The Lorrens Ladies Spa to others. We have always tried to plan ladies' days so that they get us much private use of the spa facilities as possible. In the current circumstances everybody has exclusive use of the sauna, spa and steam room either to themselves or to those in their "bubble". It does make it extra special. Great to hear that you had a relaxing day. Thanks again. S&S
Written 4 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Rosemary W
6 contributions
Lovely Day
Jul 2021
This was my third spa day at Lorrens and hoping for many more!
It’s a lovely setting, so relaxing. The staff are brilliant as are the treatments.
Everything is clean and well maintained. Would definitely recommend.
Written 26 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Rosemary, It was lovely to see you again recently and we're rellay pleased that you enjoyed your day and your treatments once again. Thank you so much for posting your review and for recommending us. kindest rgds, S&S
Written 28 July 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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