I waited for my drink with my friend and they took nearly 15mins to make me a tea and my friend a cappuccino, I can understand if they were very busy but they wasn’t. The staff behind the till all looked confused with a few...More

We took our granddaughter today and all enjoyed ourselves. The staff were really friendly and helpful. We would certainly recommend it and visit again. A good experience and our granddaughter can't wait to collect her fairy once it has been fired.

We visited on a rainy day so it was quite busy but we had phoned ahead. Lots of choice, lovely relaxing atmosphere and helpful staff. They also have a nice selection of food available.

Very passive aggressive customer service in here today from the manager. Unfortunately accidents do happen with children especially toddlers!

I don’t know why I haven’t done this sooner .... I’ve been coming to all fired up yearly since my son was a baby (he’s now 11) Debbie has always been there with her creative ideas, smiley face and patience. However I needed a plate...More

Found by Chance. The bus stop for Allum Chine had been moved and when we found it we had half an hour to wait. There was a cafe right by the stop so we went in for a coffee. It was excellent and there were...More

The age range of our group went from 6 to 70! The staff were helpful when we asked for some ideas, providing examples of what other customers had created. They weren't pushy at all and we didn't feel rushed. The youngest loved selecting their items...More