Lush
5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
11:00 AM - 5:00 AM
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See what travellers are saying
- ashasuttonBrighton, United Kingdom19 contributionsGreat customer experienceWe had such a great experience in the Brighton store yesterday! We were greeted by the lovely Augustine who delivered exceptional customer service from the moment we got there. He helped me decide which fresh face mask would be best suited to me and my skin, he tested some of them on my hands and spent a great deal of time helping us and ensuring we were happy. He gave us testers to take with us to try and I left the store feeling really happy. He gave such a memorable experience and I was so impressed by his energy. I hope this is fed back to the store so they can see how much of an asset he is to them! Thank you Augustine!!Visited December 2023Travelled as a coupleWritten 5 December 2023
- B L3 contributionsThis is the way to treat your customersJas was the kindest and most friendliest assistant we've ever met. Very well informed, she knew everything about the products and the company. Blown away. Give this young lady promotion Very happy Bridget and AnnabelVisited January 2024Travelled with familyWritten 6 January 2024
- Discover501836305442 contributionsAn incredible Service and Shopping experience- Thank you Laurie!We had a fantastic experience today with Laurie at the Brighton store. Having arrived early before the footfall, and chosen some items, my step daughter mentioned it was her first time buying at Lush. Laurie did a pampering demonstration on her, taking so much time to explain ingredients, products and her reasons for recommending them. She armed us both with samples and taught about choosing and wearing perfumes too, as well as creating a skincare routine. She was friendly, positive and warm, with a wonderful energy that was infectious. While there, another customer came and thanked her for the scalp care and help she received too. I have never had such a personalised shopping experience anywhere, nor met such a perfect reflection of the Lush brand! I could see what a connection she had with customers and other staff, and felt we could be friends in other circumstances! She instinctively knew when the shop was beginning to fill and wrapped it up with use very professionally so she could attend to other shoppers. She definitely created a connection to the brand and she has done the company proud! Thank you Laurie, you are an absolute credit to your branch and team!!Visited April 2024Travelled with familyWritten 27 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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5.0
31 reviews
Excellent
28
Very good
1
Average
1
Poor
0
Terrible
1
Marshah
London, UK14 contributions
Aug 2021 • Solo
My first experience at Lush in Brighton and I loved it! I went in and wasn’t exactly sure what I wanted. I was greeted by the warm, friendly and helpful Jordan who introduced me to the products for Afro hair. He was very helpful and as a direct result, I made a purchase. Thank you Jordan - you are a great ambassador for Lush.
Written 11 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
B L
3 contributions
Jan 2024 • Family
Jas was the kindest and most friendliest assistant we've ever met. Very well informed, she knew everything about the products and the company. Blown away. Give this young lady promotion
Very happy Bridget and Annabel
Very happy Bridget and Annabel
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
donnastenner
Dorset, UK31 contributions
Aug 2019
Went with my boyfriend, 15 year old step-daughter and 10 year old son. My son was listening to samples of music and was quite happy. But 8 POUNDS FOR A SHAMPOO BAR, HOW RIDICULOUS, you can probably get the same thing for half the amount of money. I would also like to talk about your staff, I was looking at shampoo bars with my step-daughter and a shop assistant came up to me and said “Do you need anything?” I just said no thank you and then she walked away, 2 seconds later, she came back and said “It looks like you really like the look of that shampoo bar, I could tell you more about it?” I just said no but she soon started coming back, she wouldn’t stop until I said go away sternly. On the bright side, we got a shampoo bar which is really high quality.
Written 1 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily M
Alicante, Comunidad Valenciana, Spain4 contributions
Apr 2017 • Family
I popped in to buy a lip scrub and had with me my 7 year old son and my 9 year old daughter.. There was a trendy looking lad in there who quickly spotted my sons inquisitive nature & lead him and my daughter over to the sinks where he shows them all the exciting things Lush has to offer.!! We all had such a lovely experience and ended up buying more than just a lip scrub.!! Well done guys! 😁
Written 16 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aisha B
34 contributions
Sept 2015 • Solo
I love lush! the smells, the colors, the helpful staff and the fact that you get to test out the product in store and leave with beautifully packed packages. I love bath bombs and bubble bombs but since i didn't have a bath i experienced with the other body products that i found worked well and left me feeling very fresh. I could spend hours enjoying myself but i found it to be a great place to get gifts.
Written 7 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel J
Salisbury, UK4 contributions
Jun 2016 • Friends
Popped in for some soap. Despite the overwhelming smell from outside, most of the soap doesn't smell very strong at all, barely a scent from a lot of it. But my review is mainly to do with the staff. Apart from a really nice young lady with long hair, the young man in there was horrendously sarcastic. I almost wish I had just asked for my money back when he served me. I wish I had took note of his name so I could complain to head office. Anyway, avoid like the plague!
Written 16 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mattsbeamer
London, UK36 contributions
I never heard of this company until I was in Moscow. My fiancé brought me a few gifts from here and I was blown away with the quality of the goods.. When I went to lush in Brighton. I was glad to see the same products for sale at better value
Written 5 December 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiffiney K
Brighton, UK10 contributions
Jan 2023 • Friends
We had a lush games party today for a mix of adults and kids and it was amazing. Our host was so lovely and it was great to have the store to ourselves. Thanks so much
Written 8 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Morgana Mina V
London, UK83 contributions
May 2021 • Couples
I had the most fabulous experience in this shop today! Had lovely conversations with staff and found the most helpful and lovely bunch of people.
In particular, one Canadian/Italian awesome fella (did not catch his name), really made my day with his kindness and was such a gem!
Thank you!
In particular, one Canadian/Italian awesome fella (did not catch his name), really made my day with his kindness and was such a gem!
Thank you!
Written 9 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacie S
Hove, UK5 contributions
Sept 2020 • Solo
Always greeted with a smile. Very well informed employees. Also last time they gave me some samples which made my day!
Written 30 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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