The True CRIME Museum

The True CRIME Museum, Hastings: Hours, Address, The True CRIME Museum Reviews: 4/5

The True CRIME Museum
4
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
"A SHOCKING new attraction for everyone fascinated by the dark world of CRIME" HASTINGS NEWEST ATTRACTION - Set in 3000sq/ft of SEAFRONT CAVES! Open Daily 10am - 5pm Suitable for all ages, Wheelchair accessible, Dog friendly See website for further details and FAQs A chilling, yet fascinating insight into the world of Serial Killers, Forensics, Gangsters, Prisoners, Poisoners and more! See a genuine lethal injection deathbed, the ACTUAL acid containers used by John George Haigh to dissove his victims. GUESS the crimes and the celebrities from their police mugshots, then enter the CINEMA CAVE where infamous murderers describe their hideous deeds!
Suggested duration
1-2 hours
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The area
Address
Best nearby
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335 within 5 kms
Attractions
57 within 5 kms
Popular mentions

4.0
548 reviews
Excellent
269
Very good
154
Average
78
Poor
29
Terrible
18

Scott B
1 contribution
Unique, thrilling museum.
Sep 2021 • Couples
Fantastic museum, lots of information in a really interesting cave setting. The employees were friendly, the different areas flowed really well and the information was well written. Wish there was something like this near us.
Written 16 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good morning Zeusscott, Thank you for leaving us this lovely 5* review and coming to see us! We're so glad you enjoyed the Museum. Please do come back and visit us again soon! The True CRIME Museum Team.
Written 19 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ruth N
9 contributions
Brilliant
Sep 2021
Really enjoyed our visit, good value for money, very interesting. We spent a food couple of hours there are detailed and informative explanations for every exhibit.
Written 14 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good morning Ruth, Thank you for leaving us this 5* review! We're glad you spent a couple of hours in the Museum and made use of your day ticket! Please do come back and visit us again if you're ever back in Hastings. The True CRIME Museum Team.
Written 19 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Vampirebite2
Lincoln, UK47 contributions
Enjoyable experience
Sep 2021
Interesting place to visit, yes it’s small but still worth a look, can take 1-2 hrs, we sat and watched the video clips of murderers speaking their own word which was equally interesting.

We had fun sitting in the electric chair, a bit macabre but still fun 😃

Not bad value for money 3 of us were seniors so a good saving, the member of staff who took our payment was really lovely and friendly, he explained about things, and also informed us we could come and go as many times as we wanted on that day til closing time at 5 pm.

Thank you 🙏
Written 11 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Vampirebite2, Thank you for taking the time to leave us this lovely review! We're so glad you enjoyed your time at the Museum. We do hope you come and visit us again soon! - The True CRIME Museum Team
Written 13 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

KellyT79
London, UK193 contributions
Enjoyable
Sep 2021
Interesting place to visit, but it is small so if you don't like confined spaces it probably isn't the place for you. A few large groups came in which made it quite noisy but we let them move ahead of us. Quite a lot to read and a video to watch. Allow an hour or so if you want to read everything.
Written 4 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Kelly, Thank you for taking the time to leave us a review. We are glad you found the museum interesting! Our tickets are valid until 5pm when we close, so visitors are welcome to come and go at their own leisure. We do hope you come back and see us again in the future! - The True CRIME Musem Team
Written 5 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Laura M
3 contributions
Don’t waste your money!
Sep 2021 • Couples
Not worth the money, for what you pay to what you actually get it’s not worth it.

It says allow 2 hrs. We were done within an hour
Written 2 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Laura, Thank you for taking the time to leave us this review. We're sorry you didn't enjoy your experience at the Museum. We recommend that our visitors spend an hour around the museum to view all the exhibits and read all the information. If you would like to talk with us further, please email info@truecrimemuseum.co.uk to speak with our customer services team. Regards, The True CRIME Museum Team.
Written 4 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

T29CYG
Chesterfield, UK73 contributions
Waste of money
Aug 2021
What a waste of time and money.

This is essentially lots of random items with info next to them about random crimes. To get any info you have to read the signs but you can't actually get near them as they let so many people in at once, this is not for the claustrophobic or Covid conscious person.

This is such a missed opportunity to create a real customer experience. If you've ever been to the London Dungeons or the National Emergency Services Museum this will disappoint.
Written 22 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon T29CYG, Thank you for leaving us this review. We're sorry you didn't enjoy your experience at the Museum. If you would like to talk about this further, please email info@truecrimemuseum.co.uk to speak with our customer services team. Regards, The True CRIME Museum Team.
Written 24 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

TMartin2014
Chesham, UK14 contributions
Great crime museum - well worth a visit
Aug 2021
A great museum, me and my son spent a good hour and a half looking round and reading all of the information. Seeing the original letters from Richard Ramirez 'The Night Stalker' to his English pen pal were worth the entrance fee alone in my eyes! Artwork by Charles Bronson was another highlight as were the original barrels used by John George Haigh, The Acid Bath Murderer. Hopefully when we next visit there will be even more to see.
Written 22 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon TMartin, Thank you for taking the time out of your day to review us! We are constantly changing and adding new exhibits to our collection. Next time you visit, i'm sure you'll be just as impressed! We hope you and your son will come back and see us again soon! The True CRIME Museum Team.
Written 24 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Krissy B
3 contributions
If you love crime history you'll love this!
Aug 2021 • Family
Really enjoyed looking at all the exhibits, even the 9 year old of the party (who we were worried would be bored enjoyed it too)
Lots of information to read so be prepared for that. The kids loved the fingerprint postcards, they had run out but were soon stocked up on request. I would recommend, we were there almost 2 hours, interesting place!
Written 19 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good afternoon Kristab, Thank you for taking the time to leave us this fab review! We have many younger visitors in the summer months who tend to love the Museum! We're so glad you spent a good amount of time with us and made the most of your ticket. Please do come back again soon. The True CRIME Museum Team.
Written 24 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sellest
Bushey, UK4,051 contributions
Great place!
Aug 2021
Came here this week with my partner and our two youngest (12 and 14). What a great little place. We spent 1 ½ hours here and there was plenty to see and do. There were lots of interesting facts and stories plus loads of artefacts and exhibits. I also liked the fact that there were things that the children could do – from testing their sense of smell or taking their fingerprints to finding luminol stains or posing for photographs in the electric chair or for a mug shot! Well worth a visit if you are in the area.
Written 11 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Sellest, Thank you for your wonderful review! We're so glad you enjoyed the Museum with your children. Please continue to recommend us to your friends and do pop back and see us sometime! Many thanks, The True CRIME Museum Team.
Written 14 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anna R
1 contribution
Awful.
Aug 2021 • Family
A shambolic collection of unrelated random artefacts with no narrative. Over-priced, lasted no longer than 20 minutes.
Written 10 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good morning C9322ERannar, We're sorry you didn't enjoy your recent experience with us. We recommend our customers spend at least an hour in the Museum. If you would like to talk about this futher, please contact our Customer Services Manager on info@truecrimemuseum.com. The True CRIME Museum Team.
Written 14 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about The True CRIME Museum

The True CRIME Museum is open:
  • Sun - Sat 10:00 - 17:00