The park was well advertised from the road, with an abundance of penguin images everywhere. On the basis of this we took a walk in, and alas, the penguins had all gone, and the enclosure was emptied out of water. Having retrospectively looked at the website, there is indeed an online notice to let people know the penguins are unavailable, due to health reasons, which is of course fine. However I think they must advertise this clearly for walk ins, as we would have visited another time. They are undeniably a main attraction, utilised heavily in the parks advertising. The rest of the park looks tired and sadly appears to have seen better days. Dinosaur area was essentially a mud path with a building site behind it. Such a shame as the location and potential is fantastic.

Really disappointed with our visit today. I was looking forward to returning as our last visit was before the pandemic. Myself, five year old and my parents. Firstly, there is a "sign" saying cash only for the cafe on entry. Fair enough, we checked we had enough cash between us for lunch and went on in. After wandering around, letting little one have a play and then going to the cafe to find the cafe had literally nothing for lunch. There was no hot or cold lunch items at all. There was prepackaged brownies and crisps at a horrendous price! We were told that maybe they would have a chef tomorrow. We then went back for some drinks later on and to get an ice cream as little one had seen signs everywhere with ice creams... to be told to check the website as basically they don't offer a cafe service anymore and even though there were freezers, there were none. The birds / averies, I don't remember feeling this way on our last visit, but they felt dirty, miserable even and just run down in general. On the way out I did try to constructively give feedback that if the sign stating cash only stated no food available, we could have got some food and then gone back in later, plus the staff in the cafe were taking a lot of flack from some customers, to be met by quite a defensive answer that we could have gone out for food if we wanted to. Overall, we were really disappointed with the visit today, which is such a shame as we really enjoyed our previous visit.

Nice little bird zoo. Lots of different birds. Dog friendly. Penguins and they have talks and wstch them being fed. Do not have as many penguins as they had when we visited a few years ago. It's worth a visit.

Took our care home residents to Birdland for the day. Unfortunately we found it was quite rundown and really needed some TLC. It wasn’t very big which on the plus side meant we could get our residents around ok, it was fine for wheelchairs and easy to walk around. We thought the prices were steep not worth £11.95/£12.95. However for carers it was acceptable £3. It would have been nice to have a few nice plants dotted around. The Cafe was also poor and looked rundown. Sorry won’t be returning.

The park was good. We arrived on a 28° day, but there are lots of trees so didn't feel that warm. The variety of birds kept myself, my 6yo, my friend and her almost 1yo entertained. The penguins and flamingos being the day's favourites. My only gripe was the cafe. It was rather chaotic. It was tiny and no obvious queue. No sandwiches ready for kids meal deals. Drinks in the fridge weren't cold. It was hotter than outside and it was 28° outside. The staff must have been boiling. However they were more than happy to fill my water bottle with tap water. If you're visiting, 3 hours parking should be fine. It's external to the bird park. Recommend downloading the Pay By Phone app and setting that up ith your details before you leave. Much quicker. Thankful I already had it installed.

To be fair we were not expecting a lot just finding something of interest because of very wet weather. A good selection of birds, the penguins were playing statues and saw 2 baby flamingos. Overall a pleasant visit.

We had an ok time at birdland. The penguin talk was really engaging and our son loved it. We had fun exploring, but after a couple of hours we felt like we’d seen as much as we could. The food quality was good but the standards of hygiene and cleanliness could have been a little better.

So what a lovely little find we found at the birdland, it small very pretty and would take about two hours to go round. So pack a picnics and sit next to the lovely water fall enjoying the view of the flamingos and just enjoy the fresh air of the place. One thing i would say get there early get to the car park for about ten/ half ten or your be sat in a cue of traffic just to get in to car park. The gift shop was not expensive so unheard of in these types of places so dont feel you have to rush through with your kids £10 go us a snake toy and a hatching egg, there small teddys where £6 so not bad. Have a lovely time and go see the encounter section at 12.30 worth it to see the huge tortoise and snakes and spiders. The often bring the snakes out so you can hold them. Well go have fun

Expensive for the size of place, penguins enclosure filthy, water dirty, signage tired and falling apart, many other enclosure (not all) in a state of disrepair and in need of weeding, clearing and general tidy up. Tortoise pools too small for the larger tortoises and snowy owls looked unhappy. Insufficient toilets for the number of people, litter including coke cans and beer bottles in the river, many of the dinosaur models need renovating as some are dirty with paint flaking off. This park could be so much better if some tiding and general housekeeping were undertaken. Such a potentially beautiful location - it could be so much more.....

We last visited Birdland more than 20 years ago and had fond memories. Sadly, the place is not the same and we did not enjoy our visit today. The birds seemed sad in their cages. The penguin enclosure was not very exciting for the penguins. The cafe was disappointing. Nothing healthy to buy there. There were only 2 cubicles with toilets for ladies and there was a long queue. It was a busy day with plenty of tourists. What a shame that the visitors from abroad didn’t have a good experience of Bourton on the Water. The town was heaving so we got in our car and drove away to find a quieter spot for lunch.