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Affinity Beauty Therapy

115 Promenade | 3rd Floor, Cheltenham GL50 1NW, England
+44 7986 576619
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Review Highlights
Poor customer service

They tried ringing to adjust my booking 1 hour before appointment - I live an hour away so not a... read more

Reviewed 29 March 2017
Teresa H
,
Gloucester, England, United Kingdom
Superb massage therapy

I've been visiting this massage place for more than a year and it has always been excellent. The... read more

Reviewed 14 February 2017
GillXc
,
Cheltenham, United Kingdom
Read all 12 reviews
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Overview
  • Excellent34%
  • Very good25%
  • Average8%
  • Poor0%
  • Terrible33%
29 Mar 2017
“Poor customer service”
14 Feb 2017
“Superb massage therapy”
LOCATION
115 Promenade | 3rd Floor, Cheltenham GL50 1NW, England
CONTACT
Website
+44 7986 576619
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Reviews (12)
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1 - 10 of 12 reviews

Reviewed 29 March 2017

They tried ringing to adjust my booking 1 hour before appointment - I live an hour away so not a good sign to start with! Parking dreadful, not helped by roadworks and extra traffic lights in area, went around 4 times to try and get...More

Thank Teresa H
Reviewed 14 February 2017

I've been visiting this massage place for more than a year and it has always been excellent. The rooms are well appointed, the massage bed is heat and everything looks very smart. There is a large choice of therapies and all are great. You positively...More

Thank GillXc
Reviewed 18 May 2016

Although the form filling did use up a little of the treatment time it's difficult to understand the odd negative review as the treatments themselves are superb. I had a 30 minute reflexology massage and a Swedish back massage, both of which were carried out...More

2  Thank 5Roscoe
Reviewed 19 June 2015 via mobile

I can't understand the bad reviews, I have been visiting Affinity for nearly 2 years now and every appointment is sheer bliss. Such a relaxing atmosphere and great massages, facials etc. very professionally carried out and left feeling really good and very relaxed. Angelika is...More

Thank pamelaGl0ucester
Reviewed 20 March 2015

I was given a Balinese Head Massage and Hot Stone Massage as a Christmas present. I attended in February and a full explanation of the treatment was given and I felt warm, relaxed and comfortable. The rooms and the decor were lovely as was Angelika...More

1  Thank Whatalife60
Reviewed 28 January 2015

I received a Groupon Voucher as a gift for Back and Shoulders Massage (30mins) and a Facial (30mins). However, when booking, it turned out that it was a mistake and it was actually meant to state a Balinese Head Massage rather than a facial. Therefore,...More

Thank squidgyface
Reviewed 24 October 2014

I booked a treatment via Living Social. I booked it for the day after a walking holiday as I thought I might be in need of a massage. But Affinity claim I had booked the treatment to take place whilst I was away and would...More

Thank GloucsBetty
Reviewed 21 August 2014

My Daughter purchased a Hot stone Massage and Balinese Head massage for me as a special treat. I was excited and couldn't wait to go when she presented me with the voucher! It turned out to be a total nightmare, between 02nd. June & 28thn...More

4  Thank Sue B
Reviewed 26 July 2014 via mobile

I was really impressed with Affinity. I arrived to my appointment 5 mins early as requested, filled in a short health form as expect and was then met by my massage therapist. Therefor I was very impressed by how prompt the whole service was. I...More

Thank lbuckland
Reviewed 11 April 2014

I visit this salon on a regular basis. The massages are wonderful and the treatments have always been for the correct length of time, I have never felt rushed. I initially went with a groupon voucher but I rebook each time I visit. A very...More

1  Thank Jo M
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