Hollywood Bowl Cheltenham
Hollywood Bowl Cheltenham
3.5
10:00 AM - 10:00 PM
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles112 reviews
Excellent
41
Very good
29
Average
19
Poor
10
Terrible
13

Sarah P
London, UK2 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Just had the best experience at Hollywood bowl in Cheltenham. Yaz took our booking and helped with a customer services matter and was brilliant. The young man behind the bar was super friendly too and helped us with everything we wanted. Thoroughly recommend. The family had a great time.
Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave a 5 star review! We look forward to seeing you again. Regards, Fleur
Written 12 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anna K
1 contribution
1.0 of 5 bubbles
Mar 2024 • Family
Overpriced & massive delays on food orders, we finished two games of bowling and food still wasn’t ready for another half a hour, children were disappointed. Staff wasn’t friendly
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. We look forward to seeing you again. Regards, Sian
Written 19 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travel34872730676
1 contribution
2.0 of 5 bubbles
Feb 2024 • Couples
I’ve never left bad reviews or tried to make a fuss about hospitality, because I work in that field too and understand it can be frustrating. Me and my partner had a game and ordered two milkshakes, they didn’t come in the time our game was on so after, we agreed to get them refunded at the bar. The server behind the bar got her manager and both were lovely & understanding.

The thing that bothered me was the other server (who had started making the drinks, we did warn her to stop but unfortunately she couldn’t hear us) standing right next to the manager pulling a face. Dirty looks, eyerolling, talking in her managers ear (I don’t know what of but I assume annoyance of us asking for a refund). My partner didn’t notice but I certainly did.

We were planning to get some change after to play some arcade games but when I turned around she was still giving us looks and talking in her managers ear. The interaction left me really annoyed so I told her not to give us dirty looks and we left.

I get that when a customer complains or wants a refund you want to roll your eyes, and have a moan about it. But maybe do it in the staff room, or to your friends outside of work, and not to my face?

Manager should consider talking to her about it.
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. We look forward to seeing you again. Regards, Sian
Written 24 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom
Gloucester, UK674 contributions
4.0 of 5 bubbles
Oct 2023 • Friends
Popped in for a few drinks and a few games of pool after eating out in the brewery quarter and we loved it. We had a few issues with the pool table but the staff were really helpful and friendly.
Written 19 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Tom, Thank you for taking your time to leave your rating! We look forward to seeing you again. Regards, Amelia
Written 23 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

.dd
Cheltenham, UK2 contributions
1.0 of 5 bubbles
Dec 2022 • Friends
Very poor service experience. Rude, patronising and sexist staff. Terrible experience and would never go back there again.
Written 17 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. Regards, Dan
Written 13 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

F D
Evesham, UK82 contributions
2.0 of 5 bubbles
Nov 2022 • Business
A shame some of the staff have no idea how to treat to customers, I visited as a staff treat and ended up leaving disappointed
Written 30 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. We look forward to seeing you again. Regards, Sam
Written 10 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roamingmaverick
Birmingham, UK46 contributions
2.0 of 5 bubbles
Aug 2022 • Family
Came a few times over the weekend.
Lots of machines very old or don’t work.
Staff really slow, stood at the bowling desk for 7/8 minutes whilst the 3 guys stood around the bar chatting.

Bowling was fun but my lord took a very long time for 2 milkshakes. I ordered an Atlantic pale ale but it it was off, Tasted like vinegar. Very off putting to be honest. Toilets had a very unpleasant smell.
Written 21 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. Regards, Dan
Written 22 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Harv
Cheltenham, UK20 contributions
4.0 of 5 bubbles
Jun 2022 • Friends
When I went, sadly all the lanes were booked up. I never got to bowl. But it was fine. There is an arcade packed full of fun and addicting games. The prices were also worth it (£1 - £2). The machines did occasionally malfunction but the staff were very friendly and issued refunds whenever this happened. It is an arcade with tickets. There was lots you could get from all the different ticket prices. There was also a bar and two pool tables -£1.20 a game I think- . Even if I could not experience the bowling myself it looked amazing quality. It also looks like lots of fun.
Written 28 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for taking your time to leave your rating! We look forward to seeing you again.
Written 26 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Camper55165875380
1 contribution
1.0 of 5 bubbles
Jul 2021 • Couples
Awful place, staff are rude and non informative about table service, for example do we need to download the app or wait for someone to acknowledge us?, after waiting 20mins we downloaded the app which didn’t even work after that we left, never going back again.
Written 1 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Camper55165875380 Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. We look forward to seeing you again. Regards,Aisha
Written 12 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Meg
1 contribution
1.0 of 5 bubbles
Jul 2021 • Friends
a lot of the staff either wondered around or stood doing nothing, it took me and my friend a long time until we actually ordered any food and when we finally did, they didnt put the order through so we had to wait even longer
Written 31 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi meggymoo1637 Thank you for taking your time to leave a review. Sorry to hear your experience did not meet our usual standards. If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk please include in your email: Centre visited, date, time and a brief explanation of your experience, along with a contact number for yourself. We look forward to seeing you again. Regards, Aisha
Written 12 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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HOLLYWOOD BOWL CHELTENHAM: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Hollywood Bowl Cheltenham

Hollywood Bowl Cheltenham is open:
  • Mon - Fri 12:00 - 22:00
  • Sat - Sun 10:00 - 22:00



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