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Red Funnel Ferries

Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
+44 23 8001 9192
Website
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Review Highlights
A delight

Very well sign posted to ferry both sides Staff had energy and were helpful. Appeared to work... read more

Reviewed 2 weeks ago
Libby436
,
Bristol, United Kingdom
via mobile
Reliable

I used this service to and from the Isle of Wight. Easy to use with plenty of cafes on board... read more

Reviewed 2 weeks ago
Andy G
via mobile
Read all 1,364 reviews
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Overview
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Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.
  • Excellent55%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“isle of wight” (441 reviews)
“earlier ferry” (61 reviews)
“foot passengers” (25 reviews)
Open Now
All hours
Hours Today: 07:00 - 19:00
LOCATION
Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
CONTACT
Website
+44 23 8001 9192
Write a Review
Reviews (1,364)
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11 - 20 of 1,344 reviews

Reviewed 2 weeks ago via mobile

Very well sign posted to ferry both sides Staff had energy and were helpful. Appeared to work autonomously and looked to be enjoying their roles Liked the short confirmation email. This was brief and answered all questions. In particular I liked the line saying if...More

Thank Libby436
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 weeks ago

Hello Libby436 Thank you for your 5* review. We are pleased to hear you enjoyed your overall experience travelling with us. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time...More

Reviewed 2 weeks ago via mobile

I used this service to and from the Isle of Wight. Easy to use with plenty of cafes on board serving a range of food too.More

Thank Andy G
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 weeks ago

Hello Andy G Thanks for the positive 5* review. We are extremely delighted to hear you are happy with the services we have to offer. We hope you enjoyed your food and drink. We do try to offer a range of food which is sourced...More

Reviewed 2 weeks ago

Having travelled by various routes / methods you cannot beat the traditional boat journey on a reasonable day from / to Southampton for the views on the trip.At Cowes we were prevented from boarding in our turn although the car in front was ushered on...More

Thank Welshwasp
Reviewed 2 weeks ago

Easy to get on the ferry with no booking as a passenger. Efficient and on time. No issues or complaints.More

Thank Ethee
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 weeks ago

Hello Ethee Thank you for your excellent review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel, please...More

Reviewed 3 weeks ago

Decided a few days earlier to go explore the island Cheap to take car over vs foot passsenger so headed over Cost of food and drink was expensive but you expect that with a captive audience. Quick to board and get off Our Only issue...More

Thank Mark W
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 weeks ago

Hello Mark W Thank you for taking the time to leave your review about your recent travel with us. We are sorry that you feel our catering prices do not represent value for money. We do try where possible but unlike shore based outlets we...More

Reviewed 3 weeks ago via mobile

Easy crossing and. Great service. Lots of space to relax and watch the crossing. And safety is paramountMore

Thank Jo W
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 weeks ago

Hello Jo W Thank you so much or your 5* review. We aim to provide our customers with the greatest experience possible and it is lovely to know that we have succeeded. There is nothing more relaxing than watching the world go by. There are...More

Reviewed 3 weeks ago

Very polite and welcoming staff. We arrived early for the sailing and it was no trouble getting on an earlier ferry. Comfortable crossing but can be expensive for the distance.More

Thank Natalie R
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 weeks ago

Hello Natalie R Thank you so much or your 5* review. We aim to provide our customers with the greatest experience possible and it is lovely to know that we have succeeded. We always try our very best to accommodate passengers onto an earlier sailing...More

Reviewed 3 weeks ago

As per my first review. They have the monopoly on this crossing and for those people who have no choice in travelling to and from the island (myself) with no other options you are held to ransom. Its 8 miles to the mainland for the...More

Thank Steve B
Reviewed 3 weeks ago

I returned to the mainland today on The Red Osprey. After purchasing a meal I walked around for 20 minutes trying to find a table I could sit down and eat my meal. In frustration I ended up sitting on the floor outside the upstairs...More

Thank Darby2105
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 3 weeks ago

Hello Derby2105 Thank you for taking the time to leave your review. We are sorry to hear there was an issue with seating. We are aware that during busy periods seating is at an optimum, particularly if the weather is unpleasant as a large percentage...More

Reviewed 3 weeks ago

We found all the service from our first contact whilst booking to using on the day to be a very first class service at a wonderful price.More

Thank Naillab
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 3 weeks ago

Hello Naillab Thank you for your excellent review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel, please...More

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Ask a question
Questions & Answers
Ontariosue
7 June 2017|
AnswerShow all 2 answers
Response from RF_CustomerServices | Property representative |
Hello Sue. We have 2 services to the Isle of Wight. The car ferry (taking an hour) or the Red Jet taking 25 mins. The ferry goes into East Cowes which is very close to Osbourne House, the home of Queen Victoria. The Red Jet... More
0
Votes
corrinae2016
8 May 2017|
AnswerShow all 2 answers
Response from RF_CustomerServices | Property representative |
Hello corrinae2 Thank you for your question. You can either call our Contact Centre on 02380 019192, with your booking reference number, to book your attraction tickets and they will be available for you to collect at the... More
0
Votes
95_sima17
18 March 2017|
AnswerShow all 6 answers
Response from RF_CustomerServices | Property representative |
Hi 95_sima17, Our service will indeed be operating over Easter Weekend. If you are travelling by car we strongly advise booking in advance, either via our contact centre of website. If you are travelling as a foot passenger... More
0
Votes