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Red Funnel Ferries

Certificate of Excellence
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Address: Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number:
+44 23 8001 9192
Today
07:00 - 19:00
Open now
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Hours:
Mon - Fri 07:00 - 19:00
Sat - Sun 08:00 - 18:00
Description:

Red Funnel provides car ferries and high speed Red Jet catamarans to the...

Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.

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TripAdvisor Reviewer Highlights

Read all 1,092 reviews
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    Terrible
Cool

Travelled from Southampton to Isle of Wight with friends and we had an amazing time. Took the fast ferry and our tickets had rental bikes included in it. So we rode bikes on IOW

5 of 5 bubblesReviewed 30 August 2016
Kpokpogri O
,
Southampton, United Kingdom
via mobile
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1,092 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Southampton, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 August 2016 via mobile

Travelled from Southampton to Isle of Wight with friends and we had an amazing time. Took the fast ferry and our tickets had rental bikes included in it. So we rode bikes on IOW

Helpful?
Thank Kpokpogri O
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for the excellent review. We aim to provide our customers with the greatest experience possible and it is lovely to know you enjoyed your time travelling with us. Riding bicycles around the island is a great way of seeing the sights especially on a sunny day. A lot of our passengers find it really useful having the Red... More 

Level Contributor
82 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 30 August 2016 via mobile

Came here to get to the IOW. Used this service before usually use wightlink but it was very expensive for the crossing so used red funnel. We arrived a hour before our crossing, we did ask if we could get on the earlier one but was told it was fully booked, no problem as we was early. Very smooth crossing.

Helpful?
Thank Zoe W
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your positive review. We aim to provide our customers with the greatest experience possible and it is lovely to know you enjoyed your time travelling with us. The Isle of Wight has been an incredibly popular destination this year, as more and more people have decided to visit the island. We will always try to accommodate passengers... More 

Level Contributor
3 reviews
3 of 5 bubbles Reviewed 30 August 2016 via mobile

We arrived late for the 10.am crossing so was put in the standby bay and eventually crossed at 12.00. Red Funnel staff are pleasant and helpful.

Helpful?
Thank WgC910
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your kind review about you recent experience travelling with us. We do apologise that we could not get you onto a ferry sooner. This has certainly been an unexpectedly and exceptionally busy month as more and more people choose to visit the beautiful Isle of Wight in this lovely weather. Please be assured we will always try... More 

Billericay, United Kingdom
1 review
2 of 5 bubbles Reviewed 30 August 2016

Not happy about the fact that staff didn't ask large groups of people on the way home during the evening to stop laying across seat, taking up additional room with their bear feet! Not hygienic and was shocked that none of the staff had said anything to large groups of people doing it!

Helpful?
Thank jaynieflowers
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your review and for travelling with Red Funnel. However, we are incredibly sorry to hear of your experience while travelling with us. Unfortunately some passengers can be insensitive towards others and we are sorry these people marred your journey. On every sailing we have an Onboard Service Officer, so should you require... More 

Taunton, United Kingdom
Level Contributor
60 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 29 August 2016 via mobile

Very kind and helpful staff good food and always great views and always punctual good if taking pets over on the ferry because there is a pet lounge and dog treats available. Definitely hop on the ferry again to go over.

Helpful?
Thank Jonathan L
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your kind review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We pride ourselves on our customer service and aim to provide our customers with the greatest experience possible and it is lovely to know that we have... More 

Isle Of Wight, United Kingdom
Level Contributor
55 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 29 August 2016

Red Funnel usually has the best price for taking a car across to the Isle of Wight. It can be very busy in the summer but there is some outside seating. There is a separate lounge for dogs. Coffee is good. Trip takes an hour. Hassle-free.

Helpful?
Thank Hoverhoo
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Dear Hoverhoo! Thank you for taking the time to review our service. It is fantastic to hear that you choose to travel with us when visiting the island. We are extremely pleased to hear that you always have a great time and enjoy the coffee! We look forward to seeing you back onboard for another hassle-free crossing again soon. Kind... More 

Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 August 2016

The terminal is allways clean, and food and drinks are available from steam outlet. It has a disabled toilet in the Ladies toilet.

Helpful?
Thank Tracey E
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Good Morning Tracey, Thank you for the positive review, it is much appreciated. We are pleased to hear that you enjoy travelling with us because of our facilities in the terminal and onboard. It is our priority that you have a clean and comfortable experience with us. We hope to welcome you back onboard again in the future. Kind regards,... More 

Lancaster, United Kingdom
Level Contributor
408 reviews
92 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 29 August 2016 via mobile

I have used this to get to and from the Isle of wight this weekend and it has been great!! On the way on Friday they were doing a roof top BBQ as it was nice weather and the views are lovely. I have taken the first ferry this morning and it's lovely and quiet. They have food and drink... More 

Helpful?
Thank slocker1
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Dear slocker1, Thank you very much for the lovely review. We are pleased to hear that you enjoyed the rooftop BBQ on our Red Eagle. It certainly makes for a unique experience when travelling across the Solent! Thank you for the comments regarding our colleagues, it is great to hear that their hard work is appreciated. We look forward to... More 

Crewe, United Kingdom
Level Contributor
105 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 28 August 2016

The ships are large enough and offer some comfortable seating if you can get one. The biggest issue is it is mobbed most of the time with very noisy families with young children who are very poorly behaved and who lack supervision by their parents! Parents just let their children roam all over and do not even apologize when their... More 

Helpful?
Thank Daniel B
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your review. We are sorry to hear that you had a poor experience when travelling with Red Funnel. Unfortunately without knowing the date and time you travelled we are limited to the amount of information we can give you as to why these issues occurred. Unfortunately some passengers can be insensitive towards... More 

Bath, United Kingdom
Level Contributor
53 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 27 August 2016 via mobile

We took our car across from Southampton to East Cowes for the weekend. Very well organised and smooth transition on and off the ferry. Good selection of food and drinks once aboard, plenty of seating and all very clean. Pleasant journey.

Helpful?
Thank Debbie W
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you very much for you positive review and for choosing to travel with Red Funnel. We are pleased to hear that you always enjoy your sailings with us, it is our aim to make sure that you have a stress free experience. The on-board catering is indeed very tasty, and mostly sourced from the island itself! Once again, thank... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?