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Spa Valley Railway

West Station Nevill Terrace, Royal Tunbridge Wells TN2 5QY, England
+44 1892 537715
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Review Highlights
Enjoyable but beware...

Booked for a 90th birthday treat for my uncle. Unfortunately the steam train element was not... read more

Reviewed 3 days ago
soomark1
,
UK
Shambles

Arrived at station today to find there were no steam trains, only a battered old diesel. Having... read more

Reviewed 5 days ago
megsussex
,
sussex
Read all 421 reviews
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Overview
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Heritage Railway operating Steam and Diesel trains between Tunbridge Wells West and Eridge with intermediate stations at High Rocks and Groombridge.
  • Excellent53%
  • Very good31%
  • Average7%
  • Poor5%
  • Terrible4%
Travellers talk about
“buffet car” (32 reviews)
“steam engine” (26 reviews)
“west station” (23 reviews)
Closed
Hours
Hours Today: Closed
LOCATION
West Station Nevill Terrace, Royal Tunbridge Wells TN2 5QY, England
CONTACT
Website
+44 1892 537715
Write a ReviewReviews (421)
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All reviews
"buffet car"
in 32 reviews
"steam engine"
in 26 reviews
"west station"
in 23 reviews
"tunbridge wells west"
in 18 reviews
"return journey"
in 18 reviews
"diesel gala"
in 13 reviews
"fat controller"
in 12 reviews
"station master"
in 10 reviews
"thomas the tank engine"
in 11 reviews
"bar car"
in 9 reviews
"diesel train"
in 9 reviews
"main line"
in 8 reviews
"waiting room"
in 7 reviews
"fish and chip supper"
in 7 reviews
"ticket office"
in 13 reviews
"murder mystery evening"
in 6 reviews
"rolling stock"
in 5 reviews
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1 - 10 of 420 reviews

Reviewed 3 days ago

Booked for a 90th birthday treat for my uncle. Unfortunately the steam train element was not running due to lack of qualified staff who apparently had to work on that day (a Saturday). I know that the staff are volunteers but it would seem from...More

Thank soomark1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

Arrived at station today to find there were no steam trains, only a battered old diesel. Having travelled for some time to get there with our young granddaughter, we felt we had to see trip through, but it was extremely disappointing and there was no...More

Thank megsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Visited the SPA valley railway as a result of a red letter day gift. You arrive to find there is no onsite parking for the Railway, only a massive Sainsbury's car park which is limited to 3 hours. (Which as it turned out would have...More

Thank PVROB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago

Brought back memories and everything very nice except they do not have old style tickets - so silly as the little cardboard tickets were so iconic. We took a single from Tunbridge Wells to High Rocks and walked back through the woods, which takes about...More

Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

As a school leaver in 1963 i tried to get a job on the Railways,they were a major employer at the time..(as were the mines!) blow that.. I lived just half a mile from Tunbridge Wells West,i cycled to school.(remember that?) so a short journey...More

Thank p999gjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We got a Virgin Experience Day which included afternoon tea at a hotel and a spa valley rail journey. We were hoping to get on the steam train at least once for one of the journeys but unfortunately the steam train had broken and was...More

1  Thank missvengeance2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We went on the Steam train, it was a 5 mile journey and stopped at 3 stations, High Rocks, Groombridge and Eridge. We got off at Groombridge and had just over a 2 hour stay there until the train came back, there was a pub...More

1  Thank Mickntwink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Lovely train ride but very dissapointing cream tea ! The scones were cheap and nasty shop brought scones with a cheap jam for what we paid we were expecting better .

1  Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I bought a ticket for a train ride. I received a train ride. Therefore the Spa Valley Railway met all its contractual obligations.

Thank iamboring143241242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The volunteers really care about this Railway. They are helpful and smart and the carriage we travelled in was clean and comfortable. But if you are bringing a group- there were 44 of us- you should know that it is very hard to contact staff....More

Thank Gay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpaVR, Manager at Spa Valley Railway, responded to this reviewResponded 4 weeks ago

Thank you for your review and feedback about our carriages and how our volunteers do care about our railway. Please can you contact me directly on jonnie.wesson@spavalleyrailway.co.uk as I would like to resolve the issue regarding a lack of communication. Our Customer Service system is...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
val A
8 May 2018|
Answer
Response from p999gjh |
From what i remember there are no steps into the ticket office to buy tickets, but a flight of 3/4 very wide steps up to platform level..the volunteers are very helpful at all times..a guard will see you both on im sure..see... More
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