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Things to do in Kingston-upon-Hull
The Deep

The Deep, Kingston-upon-Hull: Hours, Address, The Deep Reviews: 4/5

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The Deep

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The Deep
4
4,785
#12 of 88 things to do in Kingston-upon-Hull
Aquariums
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9:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
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About
Visit Hull’s award-winning aquarium The Deep, which is home to over 5,000 animals. Marvel at amazing marine life including magnificent sharks & rays, the UK’s only pair of Green sawfish, a colony of Gentoo penguins, Loggerhead sea turtles & more. Go on a journey through prehistoric seas, past tropical lagoons, into the vast open oceans, down to the darkest depths, through the chilly Kingdom of ice & into the future. Catch the daily dive show at 2pm, penguin feeds at 11:30am & 3:30pm as well as getting hands on in a touchpool session with some animals native to British shores. Take a walk through the viewing tunnel & finish your visit with a ride in the glass lift through the 10 metre Endless Ocean tank. Little nippers can also enjoy the interactive magic floor, fossil brushing station & soft play area. Tickets cost: Adults £14, Children £11, Under 3's free, Senior/student £13. You can save 10% by booking your tickets online.
Suggested duration
2-3 hours
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Popular mentions
4.0
4,785 reviews
Excellent
2,341
Very good
1,459
Average
645
Poor
207
Terrible
133
Rosanne M
Skipton, UK6 contributions
Wonderful!
Jun 2022 • Family
Great value for money as used Tesco vouchers. Loads of interactive exhibits. The tanks are huge and there are so many of them. Think this is better than any Sealife we’ve ever been to. My little boy had a wonderful time.
Written 28 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
That's so great to hear! Thank you for taking the time to let us know. 'Sea' you soon! Thanks The Deep Crew
Written 1 July 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
littletuppence
Durham, UK297 contributions
Parking £6 when you pay £18 a person is a joke
Jun 2022 • Couples
Parking is a disgrace - charged extra when you have just laid £18 p/p to get in . Bays are tiny came out to find damage to my door . Exhibits are scarce - the only draw is one tank of sharks and rays and a swordfish. Rest is just guff.
Written 26 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you for taking the time to leave your review. Our car park charges are enforced by the local council I'm afraid they are not in our control. There are almost 3,500 fish at The Deep, and approximately 5,000 animals overall are housed here. The average visitor spends approximately 2-3 hours inside the attraction - this is based on taking in all of the live exhibits, infographic panels of interest and catching some of the daily highlights. Our large Endless Oceans display has plenty of impressive aquaria on display which includes the UK's only pair of Green sawfish, Loggerhead sea turtles, sharks and rays. There are also several smaller species of fish in this display. In addition to this The Deep has over 50 other exhibits teaming with an array of fish, invertebrates, amphibians and penguins, so we believe that there is a great variety of animals on display for all of our visitors to enjoy. We are sorry that you don't agree. Kind regards, The Deep Crew
Written 27 June 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kate F
121 contributions
Amazing place
May 2022 • Solo
This amazing place tracks the history of ocean life through interactive displays, videos, tactile exhibits and real life exhibits. There were lots of children having a great time exploring everything. Lots of information for adults as well
Written 21 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you for taking the time to leave us a review Kate. It's great to hear you enjoyed your visit to us. We hope to 'sea' you again soon! Best fishes, The Deep Crew
Written 21 June 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smithinthenorth
Kingston-upon-Hull, UK6 contributions
Loverly family day out
Jun 2022 • Family
I’ve been to the deep many times over the years and I’m always pleased with the experience. The facility is clean and the staff are always pleasant. The annual pass is excellent value for money and my daughter really enjoys going.
Written 5 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you for your feedback! We hope to 'sea' you again soon!
Written 6 June 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katie T
5 contributions
Fantastic day out
May 2022 • Family
Absolutely fantastic day out! Well worth the money, something for all ages. Cafe reasonable priced too but they do let you take in a packed lunch. Would highly recommend, my 2 year old absolutely loved it. It was busy but because of the one way layout it flowed nicely. Lots of different animals to see and activities to do.
Written 31 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you so much for taking the time to post your review and we are so happy to hear you enjoyed your visit. Hope to ‘sea’ you again soon! Best Fishes The Deep Crew
Written 3 June 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindseyxoxo
Harrogate, UK44 contributions
Visit
May 2022 • Family
Amazing so much to see and so much colour for the little one. Great yearly access with one ticket aswell. Really enjoyed it.
Written 17 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you for your review and great to hear you and your little one enjoyed your visit! 'Sea' you again soon! Kind Regards The Deep
Written 20 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LCG
Preston, UK61 contributions
Not for teens and above but one great staff member made the day.
May 2022 • Couples
Aimed at small children would not come again. One of the staff members went above and beyond in the Dylan’s den the demonstration was aimed at children but the staff member happily included us and we loved it. Most of the exhibits was just one tank with many windows to see in. The exhibit was really dark and was hard to read. The tunnel was too short and too busy and we chose a week day as opposed to a busy weekend. The animal exhibits are hard to spot the animals. Would not recommend for students or teens. The lady at the desk made my partner feel as though her disability wasn’t obvious enough and had to prove her disability with numerous papers and a blue badge and she didn’t greet us kindly. Parking was a bit expensive on the expensive side too.
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you for your review and we are sorry to hear that you did not enjoy your recent visit. We do try to be an attraction that appeals to all ages. As a conservational and education attraction we do attract many school visits during term times and which results in there being busier periods through the day. We do advise to our customers that our quieter periods are after 2pm when the schools have started to depart. We are open until 6pm so this still gives plenty of time for visitors to enjoy the attraction. The lighting is something we monitor closely as we try to ensure that its light enough for visitors to read but dark enough that there is no glare in the tanks which would limit viewing. During term time you can join us for Tranquil Tuesdays from 3pm until closing, the lights are brighter and the audio turned down, creating a tranquil environment for our visitors. I will pass on your feedback regarding your experience on our front desk as we would never intentionally make someone feel uncomfortable especially when it comes to accessibility issues. However we do always ask that those who require a free carers ticket bring along proof of DLA/PIP. Unfortunately, the car park has regulations imposed on us from the local council and not in our control. Kind Regards The Deep
Written 20 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ML12
12 contributions
Amazing Staff, not much to see, over priced
May 2022 • Couples
Clearly aimed at young children. The first part of The Deep was not well illuminated so could not read the displays making it difficult to understand what was going on. The Dylan's Den section is aimed at small children. However, the lady on the day we went made it aimed more at adults due to none of the children being interested about sharks teeth and the facts about them. After that section, the exhibits get better as there are more live animals. However, its just one big tank with diffrent views as you go round. What made the day for me and my partner was one staff member who was amazing at her job an explained all the animals to us. She was very knowledgeable. If you enjoy animals it is a decent day out. However, it is clearly aimed at small children as it is all interactive via Ipads with kids games on. Wouldn't recommend for couples or just adults. But a perfect day out for families. Considering the price I would not say it is worth it overall.
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Hi Mary Thank you for your review. As an educational and conservational charity we do try and appeal to everyone of all ages the best we can and we are happy to hear that you did still enjoy your your visit and that our guides helped towards the experience for you. Our tickets include free returns for 12 months which makes them great value and we hope you will be able to take advantage of. Kind Regards The Deep
Written 20 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traveller1999
Durham, UK300 contributions
Highs and lows
May 2022
In the first part of the tour round the Deep none of the banner style displays were illuminated making it impossible to understand what they were about. None of the staff seemed bothered. The rest were simply video displays, similar to stuff available on the internet, on quite small screens - not impressed.

The aquariums and live displays by contrast were very impressive and clearly very well managed.

The noise levels throughout were horrendous, overwheming at times, amplified by all the hard surfaces and seeming lack of attention to acoustics in the design of the building.

The noise levels in the cafe were equally high, resembling a kindergarten full of overexcited children, and that included the adults, again hard surfaces and packed in tables didn't help. The food was fine however and resonably priced.

Entrance fee was high. Whilst it covered a full year's return visits it is highly unlikely that we will be in the area again nor want to visit again.
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you your feedback and we are happy to hear that you enjoyed the live displays and café food. Regarding the noise levels, as a conservational and education attraction we do attract many school visits during term times and the noise level is something we have little control over. We do advise to our customers that our quieter periods are after 2pm when the schools have started to depart. We are open until 6pm so this still gives plenty of time for visitors to enjoy the attraction. I will pass on your feedback regarding the illumination of the displays to our maintenance management team. Kind Regards The Deep
Written 20 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emily V
Manchester, UK51 contributions
Great place to visit in Hull
May 2022 • Couples
Absolutely loved it here. Staff were very friendly and helpful. Enjoyed it was also like a discovery centre not just an aquireum.
The animals were great, lots to see and to take photos of. Would visit again!
Written 10 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheDeep-HU14DP
Thank you for taking the time to leave us your feedback. We hope you can make use of your Day Plus Pass and visit again for free (as many times as you wish) in the next 12 months. Best fishes, The Deep Crew
Written 10 May 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Frequently Asked Questions about The Deep
The Deep is open:
  • Mon - Fri 10:00 - 18:00
  • Sat - Sun 09:00 - 18:00
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