Viscount Cruises

Viscount Cruises

Viscount Cruises
4.5
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Viscount Cruises is a family business which has been operating passenger boats in London for over 30 years. We specialise in private charters for Corporate & private clients & also operate a number of public sightseeing cruises throughout the year. Our large Class V passenger boats M.V Avontuur IV & M.V London Rose are maintained to high safety standards & boast a range of modern facilities. Our vessels are regularly used for a wide range of events including office parties, Summer celebrations, Christmas parties, dinner cruises, anniversaries, birthdays & transfers.
London, England

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles62 reviews
Excellent
48
Very good
8
Average
2
Poor
1
Terrible
3

Lesley B
Bedford, UK53 contributions
5.0 of 5 bubbles
Dec 2019
I had specific ideas of what I wanted from this event and the Avontuur ticked all those boxes. We arrived early and got a good table. I had a window seat and spent most of the evening gaping out of the window, looking at all the wonderful night time sights along the Thames. What a marvellous way to see the new decade in! There were sufficient seats for everyone. The tables were nicely laid out with tablecloths and decorations. I wasn't interested in dancing on the lower deck but enjoyed the music on our level. (Pity there wasn't any music on the upper level to welcome the New Year in.) The top deck on this boat is outside, giving a full view of the fireworks. We were moored alongside Parliament for midnight, a bit further away from the Eye than I would have liked but we still had an excellent view of the fireworks. The staff were very efficient and there was only a queue for drinks when we first embarked. Anyone ordering wine was given a bottle which took the pressure off for the evening. I was delighted to be given a proper glass! Despite the free availability of alcohol, there didn't appear to be anyone worse the wear for drink, though a few suffered with “sea sickness”. The buffet was simple and plentiful. We were not expecting anything fancy on the boat. It is advertised as a party boat but most of the clientele were more interested in the sights and chatting than dancing. If dancing is your thing, I recommend you take a boat where the dance floor is on the main deck.
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dave S
Tadley, UK24 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
The staff were friendly, and the buffet was nice, if not a little simple. However it was advertised as the best view of the fireworks on the Thames, now I understand that you can't be on the river right in front of the London Eye, for safety reasons however we were still facing the wrong way heading away from the fireworks at around 11.50 and everyone on the boat were starting to get a little anxious we would miss the main event. We did end up turning around at about 11.55 and got a view of the fireworks, although we were extremely far away from them as you can see from my pictures and I would say we were probably the furthest boat away from the London Eye, our side of Westminster Bridge.

Also I understand this was a "Party Boat" however it might have been nice for the upstairs to be the party level and the downstairs to be a little quieter for people that want to relax and a conversation with each other, especially as the lower deck is where all the tables are, so you can't dance down there if you wanted to, rather than having the music pumping on both levels.

Overall though it was an enjoyable evening, the bar was well stocked throughout, and all the staff I spoke to were very friendly and courtious. I would reccomend to people in the future.
Written 1 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hibs72
Chelmsford, UK39 contributions
5.0 of 5 bubbles
Aug 2021 • Friends
An OUTSTANDING company who have bent over backwards to help me. After we missed our trip due to my husband becoming ill when in London, Michael the Marketing Manager has been truly brilliant. I contacted him the day after our missed tour and he has done everything he could to accommodate us and ensure we didn’t lose out. Personal, kind and caring response. Genuinely one of the best examples of true customer service. Thank you
Written 24 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Svetlana S
London, UK25 contributions
2.0 of 5 bubbles
Dec 2019
We traveled with Avontuur 4 boat for New Years Eve. For the price of 175£/per person very disappointing experience. Generally felt like it is money making process where event organisers didn't care about creating festive environment and about passengers of the boat.
Negative side: Buffet food was very simple, cheap and a bit nasty. Nibbles are low quality, staff even didn't hided packages with 1£ label on them leftovers from nibbles.
After eating staff was walking around with massive plastic bags to pick up rubbish, that killed all festive atmosphere. Zero effort to make people feel festive.
No entertainment so 5 hours on the boat just trying to kill time until fireworks. We went dancing, music was a bit old fashion and very updated. Basement dance floor stinked of nasty food, as kitchen was located in the same area.
Very cold on the decking, no heaters or protection from wind.
Positive side: At least tables was covered with festive table cloth, unlike like other boats. Alcohol and other drinks was for free. Although few people couldn't handle amount of alcohol and some through out in the corners of the boat. Great views of fireworks. Massive decking. Cheap spirits.
Written 1 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CourtKel
Seattle, WA75 contributions
4.0 of 5 bubbles
Dec 2019 • Couples
We were on the Avontuur IV for New Year’s Eve, and I have to say that I was pleasantly surprised by the cruise.

Yes there were things that weren’t amazing- the food buffet was sad ( we ate dinner prior so this wasn’t a big deal) however if they added in some simple sweets or cookie trays that would have helped! Or maybe cookies on the tables with the chips ?
I also thought that the dance floor was a little out of the way and small ( it’s in the hull of the ship).

Now on to the good stuff:

My husband and I thought the boarding process was easy and getting to the pier was very organized. All of the staff was kind and organized. There was lots of alcohol available and the bar lines were never bad. The boat didn’t feel over crowded. I thought our view for the fireworks was great, yes there’s some boats in front of us but I could see everything perfectly.

I thought this cruise was fun and great for the price we paid. It’s not luxurious but it was comfortable and I felt safe and taken care of. I was traveling as a tourist and wanted an easy way to see the fireworks without dealing with insane crowds. This cruise definitely did all of that and we were very happy.

Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen H
2 contributions
5.0 of 5 bubbles
Nov 2022 • Family
We went from Westminster to Tower Bridge and back. We had been let down by Uber Thames Clippers due to delays and cancellations and Michael at Viscount cruises was fantastic offering an immediate solution. The commentary was great and the bar was well stocked. Fantastic. Thank you very much to everyone on board.
Written 13 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

holiday032
United Kingdom3,425 contributions
5.0 of 5 bubbles
Dec 2016 • Family
We were lucky to be able to get some tickets to go on the M.V Valulla New Year's Eve Boat party. What a fabulous time we had on the boat.... really good value for money. Food and and drinks all night and a good DJ. Crew very friendly .....we all had a very enjoyable night. The boat took us up the Thames all the way past Canary Wharf and then docked just up from the London Eye to get a great view of those fantastic fire works!! Would highly recommend!!! 😀
Written 3 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris C
Locking, UK341 contributions
5.0 of 5 bubbles
Dec 2016 • Couples
Outstanding way to spend NY Eve. There were many party boats on the Thames with various forms of entertainment in the build up to the firework finale. The Avontuur delivered in every way. The staff worked hard all night and remained good humoured throughout. The bar and buffet were well stocked and everybody on board had a great time.
Top tip is to pick a boat with an open top deck for the best views of the fireworks.
Written 5 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vicky C
Bexleyheath, UK3 contributions
5.0 of 5 bubbles
Mar 2017 • Friends
We all had a fabulous time on board the Avontuur for New Year's Eve. We had a great view of the fireworks and the atmosphere on the boat was so much fun. The boat is huge so there was plenty of room for everybody in the large saloon and also on the downstairs dance floor. Plus the huge open top deck meant there was room for everybody to be up there to view the fireworks. All in all a brilliant night and well worth the money. I've already got my tickets for this year! Can't wait to do it again 😁
Written 8 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tr7v8
Chatham, UK231 contributions
5.0 of 5 bubbles
Nov 2018 • Friends
Had a Sunday evening cruise on MV London Rose with two friends. Nice warm cabin which was a refuge although outside wasn't too cold. Fantastic trip, with great humorous commentary. Mulled wine at the bar which was very good & warming.
Left bang on time & was great fun for 2 hours & very good value. Would recommend this for all London visitors. The view from the river is completely different to the land based view..
Written 26 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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VISCOUNT CRUISES (London) - All You Need to Know BEFORE You Go

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