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Gatwick Airport to Heathrow Excellent driver. Constantin was Very Professional and reliable. Will definitely request him again for any future journeys
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Date of experience: December 2020
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Best Service I had in London. I would recommend this company to everyone. Such good drivers with amazing cars
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Review collected in partnership with this attraction
Date of experience: November 2020
Helpful
My flight landed earlier thought I would have to wait till my requested scheduled time and apperrantly driver had tracked my flight and came accordingly. Happy with the service will definitely use again.
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Review collected in partnership with this attraction
Date of experience: December 2020
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I have serious doubts over the authenticity of the good reviews . Initially I felt i made a good choice but I was proven wrong. Uon arrival the promised meet and greet was not there and I had 2 elderly patients on wheelchairs waiting and waiting until the drivers appeared without a word of apology from them or the company. I was charged wrongly on a higher rate in spite of being quoted a lower rate and I had to complain in order to get the money refunded rather than they noticing the error. On departure I had one of the rudest drivers by the name of Khalid who flatly refused to accept the rate I paid because according to him he had nothing to do with the company and they had outsourced him so we need to pay him the rate he demanded! He went on nagging and complaining over how he had to pay so much of pounds in taxes and other irritating issues. The helpline was one of the worst ones and someone called Sam even refused to acknowledge that he was the person who gave us a discounted rate because of a return trip. A lesson learnt too late and I will be ready to pay even more to avoid using this company.…
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Date of experience: December 2020
1 Helpful vote
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I just deleted a previous review stating that I had not received a refund from this company. I was in error about that. I did receive the refund on September 10. However, it turns out that they refund through PayPal which I do not use. Therefore, I never received a notice that the refund had been processed. Jay at this company contacted me today stating that the refund had been returned on September 10 and asked me to confirm that. I did find the refund on that statement. I apologized to Jay, deleted the previous email and I am submitting this public apology.…
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Date of experience: October 2020
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