From first contact for a quote request, through scheduling and round trip pickup, we found the service incredibly communicative organized, responsive, helpful, timely and kind. London mini cab (LmC)had competitive pricing, provided us with clear details on their process, and our questions & concerns were answered promptly by email, text and an after hour office number was provided once scheduled. When our flight delayed, we were especially reassured being able to communicate by text to the Director Mr. Delicata and by WhatsApp with our driver Mr. Galletti.
After reading MANY OTHER London car service reviews on Trip Advisor, we found it unsettling to read incidents of drivers not showing or coming late or missing the driver when flights delay. We were continually reassured by the LmC’s process and responsiveness that our driver would arrive AND on time and there would be little chance for missing the driver at LHR . Our experience with the professionalism of the Director, reassured us the same would be true of our driver, Mr. Galletti, and it was.
Look no more and contact London Mini Cab services for your next transport service.