Big Bus Tours
Big Bus Tours
4
Hop-On Hop-Off ToursWalking ToursSightseeing ToursBus Tours
About
Hop on board an open-top bus with 360-degree views and explore all that London has to offer – by bus, by foot and by river! From historic sites and iconic architecture to bustling streets and the world famous River Thames – immerse yourself in the rich history and culture of the English capital. Explore London and enjoy the ultimate freedom to take in the city at your own pace. A choice of live guided commentary in English or personal commentary 12 languages are available.
London, England

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(204 reviews)
(169 reviews)
(53 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles12,374 reviews
Excellent
5,733
Very good
2,714
Average
1,269
Poor
1,055
Terrible
1,609

Ellen V
1 contribution
5.0 of 5 bubbles
Jun 2024 • Solo
I totally recommend the bus tour. I got a great sense of the city and loved the river cruise. Very informative and entertaining. The bus is a great way to get around if you don't want to take the tube. My only problem was that after I hopped off and roamed around, I had trouble finding the right bus stop. They have an app that's helpful but I still walked miles trying to find my way.
I would definitely do it again in another city.
Written 23 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christopher A
2 contributions
5.0 of 5 bubbles
Jun 2024 • Couples
Very insightful and great spots to get our photos. Emma was great and very knowledgeable. It was great to learn about all the different guards, shifts and how they are housed when in shift rotation
Written 23 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

604kristenc
3 contributions
1.0 of 5 bubbles
Jun 2024 • Family
Absolutely awful. Not nearly enough busses that were overfill and only a driver with no attendant to assist customers. We waited for at least 40 minutes near Tooley Street while multiple busses for other tour companies, with far fewer people on them, rolled by. Very very slow. Audio tour was ok, but also out of sync in many places. And it cost us $175!!!! Awesome!!! Book a hop on hop off with one of the other companies like Toot busses as I think you’ll have a far better experience.
Written 23 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ian72h
Carlisle, UK4 contributions
1.0 of 5 bubbles
Jun 2024 • Couples
What an absolute rip off. Waited 40mins for a bus to arrive. Travelled 20mins sat 15mins then the bus turned around and travelled exactly back in the direction wr had come. No communication from the team. £72 spent to see nothing do not use this company.
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ryan B
Charleston, SC14 contributions
1.0 of 5 bubbles
We purchased ahead of time to save money, which was our first mistake. Because of this, we were forced to watch buses from no less than 3 other companies go by multiple times while waiting about 30 minutes for a Big Bus. This stop was just past Westminster Abbey and had 2 routes stop at it. Then, after 2 stops, we sat at a stop, in the sun on the roof of the bus for another 15 minutes while we waited for the bus to fill up, We could have walked further than we had traveled by bus at this point. Once we started moving, very slowly, the prerecorded tour rarely matched up with what we were seeing, During the multiple delays, there was simply music playing for the tour without an update. Basically, we spent hours of our vacation and £150 to
see 2 small areas of London. You’re better off walking.
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark T
1 contribution
1.0 of 5 bubbles
This experience was a waste of time and money! The bus driver was more concerned about making a schedule than performing a service to the customers. He missed many stops and we were not notified of the stops coming up or told what we were supposed to see. All l we got was a bunch of rhetoric that was repeated over and over again that was just nonsense. The bus driver missed several stops and failed to stop when requested.
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Climber322766
Philadelphia, PA4 contributions
4.0 of 5 bubbles
May 2024 • Family
We were disappointed in that this Hop-on-Hop-off listed up to 7 different ways to use it over a 30-day period. I thought that we could use the voucher up to seven (7) times. As we were taking a Cruise out of Southampton, we felt that this would work great using it on both ends of the Cruise. We did not realize that you could not use it for the same thing twice. We had intended to use the HOHO bus 2 or three times to move us around London but we were denied access when we attempted to use it a second time. Maybe I should have read the fine print.
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maya B
1 contribution
5.0 of 5 bubbles
Jun 2024 • Friends
Wassim was so helpful and helped us discover that the river cruise was apart of our ticket!! So amazing thank you so much!!
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Maya B, thank you for taking the time to leave a review for us at Big Bus Tours London. We're happy we could meet your expectations!
Written 23 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Culture08028209357
1 contribution
5.0 of 5 bubbles
Jun 2024 • Couples
Very, very kind and helpful. Not sure I could have made it 9n the bus without his help. He was very knowledgeable and knew how to help everyone.
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Culture08028209357, thank you so much for the positive review!
Written 23 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lucy M
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
Wassim was great help to us, he assisted us with the app and and gave us advice to catch the cruise. The tour was amazing and rather entertaining, it was an amazing experience.
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lucy M, thank you for taking the time to leave a review for us at Big Bus Tours London. We're happy we could meet your expectations!
Written 23 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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